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Chromebook E-Manual

Summary of Contents for C403NA FQ0019

Page 1: ...E14774 First Edition December 2018 E Manual ...

Page 2: ...ND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT Copyright 2018 ASUSTeK COMPUTER INC All Rights Reserved LIMITATION OF LIABILITY Circumstances may arise where because of a default on ASUS part or other liability you are entitled to recover ...

Page 3: ...precautions 9 Using your Chromebook 9 Caring for your Chromebook 10 Proper disposal 11 Chapter 1 Hardware Setup Getting to know your Chromebook 14 Top View 14 Bottom 17 Right Side 19 Left Side 21 Chapter 2 Using your Chromebook Getting started 26 Charge your Chromebook 26 Using the touchpad 29 Using the keyboard 34 ...

Page 4: ...the Internet 44 Enabling your Wi Fi connection 44 Switching to a new Wi Fi network connection 44 Adding a network connection 45 Google Chrome 47 Printing documents 49 Saving PDF files 49 Google Cloud Print 51 Managing your files 56 Files app 56 Google Drive 60 Resetting your Chromebook 64 Using Powerwash 64 Turning your Chromebook off 66 Using Chromebook 66 Using the power button on your Chromeboo...

Page 5: ...uency RF Exposure Caution Statement 79 RF Exposure Warning 79 Wireless Operation Channel for Different Domains 79 RF Exposure information SAR CE 80 Radio Frequency RF Exposure Information 81 Informations concernant l exposition aux fréquences radio RF 81 Compliance Statement of Innovation Science and Economic Development Canada ISED 82 Déclaration de conformité de Innovation Sciences et Développem...

Page 6: ...STAR complied product 88 Global Environmental Regulation Compliance and Declaration 88 ASUS Recycling Takeback Services 89 Rechargeable Battery Recycling Service in North America 89 Regional notice for California 89 Regional notice for Singapore 89 Regional notice for India 90 Notices for removable batteries 90 Avis concernant les batteries remplaçables 90 Coating Notice 90 Simplified EU Declarati...

Page 7: ...omebook Chapter 2 Using your Chromebook This chapter shows you how to use the different parts of your Chromebook Chapter 3 Working with Chromebook This chapter provides an overview of using the Chromebook Tips and FAQs This section presents some recommended tips hardware FAQs and software FAQs you can refer to for maintaining and fixing common issues with your Chromebook Appendices This section in...

Page 8: ...plete a task NOTE This message contains additional information and tips that can help complete tasks WARNING This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your Chromebook s data and components Typography Bold This indicates a menu or an item that must be selected Italic This indicates sections that you can refer to i...

Page 9: ...m heat exposure Do not use damaged power cords accessories and other peripherals with your Chromebook While powered on ensure that you do not carry or cover your Chromebook with any materials that can reduce air circulation Do not place your Chromebook on uneven or unstable work surfaces You can send your Chromebook through x ray machines used on items placed on conveyor belts but do not expose th...

Page 10: ...ops of warm water Remove any extra moisture from your Chromebook using a dry cloth Do not use strong solvents such as thinners benzene or other chemicals on or near your Chromebook Do not place objects on top of your Chromebook Do not expose your Chromebook to strong magnetic or electrical fields Do not use or expose your Chromebook near liquids rain or moisture Do not expose your Chromebook to du...

Page 11: ...he crossed out wheeled bin indicates that the product electrical electronic equipment and mercury containing button cell battery should not be placed in municipal waste Check local regulations for disposal of electronic products Do not throw the battery in municipal waste The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste ...

Page 12: ...12 Chromebook E Manual ...

Page 13: ...Chromebook E Manual 13 Chapter 1 Hardware Setup ...

Page 14: ...14 Chromebook E Manual Getting to know your Chromebook Top View NOTE The keyboard s layout may vary per region or country The top view may also vary in appearance depending on the Chromebook model ...

Page 15: ...rding Camera indicator The camera indicator lights up when the built in camera is in use Camera The built in camera allows you to take pictures or record videos using your Chromebook Display panel This high definition display panel provides excellent viewing features for photos videos and other multimedia files on your Chromebook ...

Page 16: ...ate onscreen providing an intuitive user experience It also simulates the functions of a regular mouse NOTE For more details refer to the Using the touchpad section in this manual Power button Press the power button to turn your Chromebook on or off You can also use the power button to put your Chromebook to sleep or hibernate mode and wake it up from sleep or hibernate mode In the event that your...

Page 17: ...Chromebook do not place it on surfaces that can block the vents IMPORTANT Battery time varies by usage and by the specifications for this Chromebook The battery pack cannot be disassembled Purchase components from authorized retailers to ensure maximum compatibility and reliability Consult an ASUS service center or authorized retailers for product service or assistance on proper disassembly or ass...

Page 18: ...18 Chromebook E Manual Audio speakers The built in audio speakers allow you to hear audio straight from your Chromebook Audio features are software controlled ...

Page 19: ...Chromebook E Manual 19 Right Side USB 3 1 Gen 1 port The USB 3 1 Universal Serial Bus 3 1 Gen 1 port provides a transfer rate of up to 5 Gbit s and is backward compatible to USB 2 0 ...

Page 20: ...pply power to your Chromebook NOTE Transfer rate of this port may vary per model WARNING The adapter may become warm to hot while in use Do not cover the adapter and keep it away from your body while it is connected to a power source IMPORTANT It may take longer to fully charge your Chromebook through a low voltage power source Use only the bundled power adapter to charge the battery pack and supp...

Page 21: ...sert the bundled power adapter into this port to charge the battery pack and supply power to your Chromebook NOTE Transfer rate of this port may vary per model WARNING The adapter may become warm to hot while in use Do not cover the adapter and keep it away from your body while it is connected to a power source IMPORTANT It may take longer to fully charge your Chromebook through a low voltage powe...

Page 22: ...tatus Solid White The Chromebook is plugged to a power source and the battery power is between 95 and 100 Solid Orange The Chromebook is plugged to a power source charging its battery and the battery power is less than 95 Solid White The Chromebook is running on battery mode MicroSD card slot This built in memory card reader slot supports microSD microSDHC and microSDXC card formats ...

Page 23: ... speakers or headphones You can also use this port to connect your headset NOTE This port does not support three conductor 3 5 mm microphones USB 3 1 Gen 1 port The USB 3 1 Universal Serial Bus 3 1 Gen 1 port provides a transfer rate of up to 5 Gbit s and is backward compatible to USB 2 0 ...

Page 24: ...24 Chromebook E Manual ...

Page 25: ...Chromebook E Manual 25 Chapter 2 Using your Chromebook ...

Page 26: ...hromebook for 3 hours before using it in battery mode for the first time NOTE The power adapter may vary in appearance depending on models and your region Getting started Charge your Chromebook A Connect the AC power cord to the AC DC adapter B Connect the DC power connector into your Chromebook s power DC input port C Plug the AC power adapter into a 100V 240V power source ...

Page 27: ...wer supply unplug your Chromebook from the power socket WARNING Read the following precautions for your Chromebook s battery Only ASUS authorized technicians should remove the battery inside the device for non removable battery only The battery used in this device may present a risk of fire or chemical burn if removed or disassembled Follow the warning labels for your personal safety Risk of explo...

Page 28: ...28 Chromebook E Manual Lift to open the display panel and your Chromebook will turn on automatically NOTE You can also press the power button to turn your Chromebook on or off ...

Page 29: ...29 Using the touchpad Moving the pointer You can tap anywhere on the touchpad to activate its pointer then slide your finger on the touchpad to move the pointer onscreen Slide horizontally Slide vertically Slide diagonally ...

Page 30: ...ouble tap an app to launch it Double tap on an active screen to minimize or maximize it on your display panel Drag and drop Tap on an active screen then slide the same finger without lifting it off the touchpad To drop the screen to its new location lift your finger from the touchpad ...

Page 31: ...o finger gestures Tap Tap two fingers on the touchpad to simulate the right click function Two finger scroll up down Two finger scroll left right Slide two fingers to scroll up or down Slide two fingers to scroll left or right ...

Page 32: ...32 Chromebook E Manual Drag and drop Select an item then press and hold the touchpad Using your other finger slide on the touchpad to drag the item lift your finger off the button to drop the item ...

Page 33: ...t Swipe right If you opened multiple tabs on your web browser swipe three fingers left or right to switch between these tabs Three finger gestures Swipe up Swipe up to see an overview of all the screens currently opened on Chromebook ...

Page 34: ... your Chromebook Goes back to the previous page Moves to the next page Reloads your current web page Activates full screen mode for the currently opened screen Switches to the next window Decreases display brightness Increases display brightness Turns off the speaker volume Turns down the speaker volume Turns up the speaker volume Activates the search box ...

Page 35: ...Chromebook E Manual 35 Chapter 3 Working with Chromebook ...

Page 36: ...tems Select your language Select your keyboard Once finished click tap Let s go 3 Select a network then click tap Next 4 Carefully read the Chrome OS Terms then click tap Accept and continue 5 In the following sign in screen input the Email and Password of your Google account If you don t have a Google account yet click tap More options Create account If you want to skip this sign in process you m...

Page 37: ... using either of the following options IMPORTANT Ensure you have Internet connection before choosing any of the following sign in options Browse as Guest This option is recommended if you simply want to browse online or let others use your Chromebook Downloaded files browser history and cookies are not stored once you sign out as guest ...

Page 38: ...unt you want to use then type your password on the Password field Adding a user account Refer to the following steps if you want to add a new user account 1 Click Tap Add Person on the bottom part of the sign in area 2 In the following screen input the new Email and Password you would like to add as a user account Your email account must be Gmail To create a new Google account click tap More optio...

Page 39: ...your Chromebook by launching apps that can be accessed after signing in to your user account These apps enable a variety of functions that can help you maximize the features of your Chromebook To launch the apps list click tap on the launcher Apps launcher icon Launcher ...

Page 40: ...ps on the launcher 1 Click Tap 2 Right click on the apps you want to add on the launcher then select Pin to shelf Deleting apps from the launcher To delete any of the apps you currently have on the launcher 1 Right click on the apps you want to delete 2 Select Unpin ...

Page 41: ...r account information It also allows you to change the settings of your Chromebook and your current user account Launching the status area To launch the status area click tap anywhere on the status area box on the lower right corner of your desktop screen Click Tap to launch the status area Status area ...

Page 42: ...count Network Click Tap this option to view your current network connection available network connections and the network settings Night Light Click Tap this option to turn the night light on or off Volume Drag the volume slider to the left or to the right to turn the volume up or down on your Chromebook ...

Page 43: ... becomes discharged or fully charged again Sign out Click Tap this option to sign out from the current user account Shutdown Click Tap this option to sign out of your current log in session and turn off your Chromebook Lock Click Tap this option to lock your current session and return to the sign in area Settings Click Tap this option to access your Chromebook settings Bluetooth Click Tap this opt...

Page 44: ...cally enable your Wi Fi connection Switching to a new Wi Fi network connection By default your Chromebook uses the Wi Fi network you chose during the setup process when you used your device for the first time In case you need to choose a new network connection refer to the following steps 1 Launch the status area 2 Select your current Wi Fi network connection 3 Select your new Wi Fi network connec...

Page 45: ...Chromebook E Manual 45 Adding a network connection To add a new network connection to your list of networks 1 Launch the status area 2 Click Tap 3 Under Network select Add connection ...

Page 46: ...46 Chromebook E Manual 4 Choose Add Wi Fi then input the necessary details to setup your new network connection 5 Click Tap Connect to start connecting to the Internet using this new network connection ...

Page 47: ... Internet Chrome also displays most of the applications launched in the Chromebook To launch Chrome click tap on the launcher Inside Chrome Previous and next web page icons Press these icons to go back to the previous page or go to the next web page Reload Click Tap this to reload the current web page ...

Page 48: ...rrent file path or website address of the tab you are viewing You may also use the address bar to search the web by typing down your search word then press Bookmark Click Tap this to bookmark the current web page you are viewing Minimize maximize Click Tap this to maximize or minimize Chrome Close Click Tap this to close Chrome Settings Click Tap to customize the settings of Chrome Scroll bar Move...

Page 49: ...feature of your Chromebook you can save files in PDF format or create hard copies via Google Cloud Print Saving PDF files To save your file in PDF format 1 Open the file you want to print then press 2 Select the settings you want to modify then click tap Next ...

Page 50: ...nual 4 Click Tap Save to create the PDF file into the location and exit 3 In the next screen that appears click tap Save and select which location you want to save your file as a PDF then type in your preferred file name ...

Page 51: ...d print enabled printer Refer to the following information for details on how to use this feature Using Cloud Ready printers If your printer already supports Google Cloud Print refer to its user guide to start using it with your Chromebook You may check your printer s compatibility with this feature via this link http www google com cloudprint learn NOTE If your printer does not appear on the list...

Page 52: ... Chromebook you need to connect the said printer to Google Cloud Print via a compatible Windows computer IMPORTANT Ensure that you are running a Windows XP or higher on your computer When using Windows XP ensure that the Windows XP Service Pack 3 SP3 is already installed You must install the printer to your compatible Windows computer first before connecting it with Google Cloud Print Ensure that ...

Page 53: ...r then turn on both devices IMPORTANT Ensure that your printer is already installed to your computer before proceeding with the next steps 2 Connect your computer to the Internet then open Google Chrome 3 Click Tap Settings 4 Click Tap Advanced 5 Scroll down and then click tap Google Cloud Print Manage Cloud Print devices ...

Page 54: ... printers 7 Sign in using your Google account 8 In the next screen click the printer that you want to connect to Google Cloud Print then click Add printer s 9 The following screen appears when you have successfully set up your printer with Google Cloud Print ...

Page 55: ...int you can start printing files from your Chromebook using the following procedures 1 Open the file you want to print then press 2 Under the Destination option click tap Change 3 From the list of registered printers select the printer you want to use 4 Configure any additional print options you may want to use then click tap Print ...

Page 56: ...ges audios and videos while working on your Chromebook You may also save and access these files via Google Drive s cloud storage system Files app The Files app allows you to see all the files that have been downloaded to your Chromebook and those that are stored on your Google Drive It also shows all connected external devices to your Chromebook To launch the Files app click tap Inside the Files a...

Page 57: ...rch button to enable the search box To use the search box type the file name you want to locate then press Switch to list or grid Click Tap this option to rearrange your files to a list or a grid view Minimize maximize Click Tap this to maximize or minimize the Files app window Close Click Tap this to close the Files app window Settings Click Tap this button to customize the settings of your curre...

Page 58: ...ess these files simply launch the Files app then select the Downloads folder and click tap the file you want to open Moving files to another folder If you want to move files from one location to another inside the Files app refer to the following procedures 1 Open the file location where the file is currently placed 2 Select the file s you want to move then drag and drop the file s into the new fi...

Page 59: ...t to unmount then click tap Creating a new folder If you want to create a new folder inside any of the current file locations of your Chromebook refer to the following steps 1 In the Files app screen select the file location where you want to create a new folder 2 Press to create a new folder 3 Once the unmounted device no longer appears on the file locations column you may remove the device from ...

Page 60: ...aunching Google Drive via the Files app Google Drive under the Files app allows you to see all the files that are currently stored in your Google Drive It also allows you to quickly move files from the Downloads folder into your Google Drive To launch Google Drive via the Files app 1 Click Tap 2 Select Google Drive to view all the files currently stored in it under the following categories My Driv...

Page 61: ...e the Files app You can move these files to your Google Drive using the following procedures 1 Click Tap 2 Click Tap Downloads then select the Google docs files or folders that you want to move then drag and drop these selected items into Google Drive Launching the Google Drive app By accessing the Google Drive app you can customize its settings and maximize the use of Google Drive To launch the G...

Page 62: ... file that is automatically saved in your Google Drive or upload files or folders from another location into your Google Drive File locations This column shows you the currently available file locations inside your Google Drive Search Click Tap this button to start searching for the indicated file name ...

Page 63: ...press or click tap Settings Click Tap this button to customize the settings of your Google Drive Switch to list or grid Click Tap this option to rearrange your files to a list or a grid view Details and activity Click Tap this option to show the activity log of your Google Drive account and the details of your My Drive file location ...

Page 64: ...wash Using Powerwash WARNING Backup all your data before performing this option All data stored locally in your Chromebook are deleted when using Powerwash However your Google Drive accounts and other data synchronized with these accounts are not going to be affected 1 Launch the status area then select 2 Scroll down then click tap Advanced ...

Page 65: ...Chromebook E Manual 65 3 Click Tap Powerwash 4 When prompted click tap Restart 5 In the next window click tap Powerwash to proceed ...

Page 66: ... status area 2 Click Tap Using the power button on your Chromebook You can also use this option to turn off your Chromebook in case it becomes unresponsive IMPORTANT Save your files before performing this option to prevent loss of important data To do this press the power button on your Chromebook for at least four 4 seconds until your Chromebook turns off ...

Page 67: ...Chromebook E Manual 67 Tips and FAQs ...

Page 68: ...sing force shutdown to turn off your Chromebook Always backup your data and make it a point to create a backup data in an external storage drive Refrain from using the Chromebook at extremely high temperatures If you are not going to use your Chromebook for a long period of time at least a month we recommend that you take out the battery if the battery is removable Disconnect all external devices ...

Page 69: ...an I fix this The color and brightness of your display panel may be affected by the angle and current position of your Chromebook The brightness and color tone of your Chromebook may also vary per model You may use the function keys or the display settings in your operating system to adjust the appearance of your display panel 3 How can I maximize my Chromebook s battery life You can try doing any...

Page 70: ...s why can t I hear any sound from my Chromebook s audio speakers You can try doing any of the following suggestions Press to turn up the speaker volume Check if your speakers were set to mute Check if a headphone jack is connected to your Chromebook and remove it 6 What should I do if my Chromebook s power adapter gets lost or my battery stops working Contact your local ASUS service center for ass...

Page 71: ...or assistance 2 What should I do when my screen displays this message Remove disks or other media Press any key to restart You can try doing any of the following suggestions Remove all connected USB devices then restart your Chromebook Remove any optical discs that are left inside the optical drive then restart If the problem still exists your Chromebook might have a memory storage problem Contact...

Page 72: ...estart your system If the problem still exists contact your local ASUS service center for assistance 5 Why can t my Chromebook wake up from sleep mode You need to press the power button to resume your last working state Your system might have completely used up its battery power Connect the power adapter to your Chromebook and connect to a power outlet then press the power button ...

Page 73: ...Chromebook E Manual 73 Appendices ...

Page 74: ...ination point In the event of problems you should contact your equipment supplier in the first instance Overview On 4th August 1998 the European Council Decision regarding the CTR 21 has been published in the Official Journal of the EC The CTR 21 applies to all non voice terminal equipment with DTMF dialling which is intended to be connected to the analogue PSTN Public Switched Telephone Network C...

Page 75: ...r shall also associate a statement to make it clear where network compatibility is dependent on physical and software switch settings It will also advise the user to contact the vendor if it is desired to use the equipment on another network Up to now the Notified Body of CETECOM issued several pan European approvals using CTR 21 The results are Europe s first modems which do not require regulator...

Page 76: ...Denmark1 Yes Yes Finland Yes No France Yes No Germany Yes No Greece Yes No Hungary No Not Applicable Iceland Yes No Ireland Yes No Italy Still Pending Still Pending Israel No No Lichtenstein Yes No Luxemburg Yes No The Netherlands1 Yes Yes Norway Yes No Poland No Not Applicable Portugal No Not Applicable Spain No Not Applicable Sweden Yes No Switzerland Yes No United Kingdom Yes No ...

Page 77: ... technologies ctr_21 html 1 National requirements will apply only if the equipment may use pulse dialling manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling which would make any additional testing superfluous In The Netherlands additional testing is required for series connection and caller ID facilities ...

Page 78: ... harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the r...

Page 79: ...ers must follow the specific operating instructions for satisfying RF exposure compliance A minimum separation distance of 0 cm must be maintained between the user s body and the device including the antenna during body worn operation to comply with the RF exposure requirements in Europe Wireless Operation Channel for Different Domains N America 2 412 2 462 GHz Ch01 through Ch11 Japan 2 412 2 484 ...

Page 80: ...ns of scientific studies The unit of measurement for the European Council s recommended limit for mobile devices is the Specific Absorption Rate SAR and the SAR limit is 2 0 W Kg averaged over 10 gram of body tissue It meets the requirements of the International Commission on Non Ionizing Radiation Protection ICNIRP For next to body operation this device has been tested and meets the ICNIRP exposu...

Page 81: ...er portable exposure conditions antennas are less than 20 cm of a person s body Informations concernant l exposition aux fréquences radio RF La puissance de sortie émise par cet appareil sans fil est inférieure à la limite d exposition aux fréquences radio d Industrie Canada IC Utilisez l appareil sans fil de façon à minimiser les contacts humains lors d un fonctionnement normal Cet appareil est c...

Page 82: ...llite systems CAN ICES 3 B NMB 3 B Déclaration de conformité de Innovation Sciences et Développement économique Canada ISED Le présent appareil est conforme aux CNR d Innovation Sciences et Développement économique Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur d...

Page 83: ...e risk of electric shock from lightning DO NOT use the Chromebook in the vicinity of a gas leak Required for UL 1642 covering primary non rechargeable and secondary rechargeable lithium batteries for use as power sources in products These batteries contain metallic lithium or a lithium alloy or a lithium ion and may consist of a single electrochemical cell or two or more cells connected in series ...

Page 84: ...ion Evaluation Authorization and Restriction of Chemicals regulatory framework we publish the chemical substances in our products at ASUS REACH website at http csr asus com english REACH htm Macrovision Corporation Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S A patents and other intellectual property rights owned by Macr...

Page 85: ...teri tilbage til leverandøren Danish VARNING Explosionsfara vid felaktigt batteribyte Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera använt batteri enligt fabrikantens instruktion Swedish VAROITUS Paristo voi räjähtää jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan sousittelemaan tyyppiin Hävitä käytetty paristo valmis...

Page 86: ...86 Chromebook E Manual CTR 21 Approval for Chromebook with built in Modem Danish Dutch English Finnish French ...

Page 87: ...Chromebook E Manual 87 German Greek Italian Portuguese Spanish Swedish ...

Page 88: ...gov powermanagement for detail information on power management and its benefits to the environment In addition please visit http www energystar gov for detail information on the ENERGY STAR joint program NOTE Energy Star is NOT supported on FreeDOS and Linux based products without power management Global Environmental Regulation Compliance and Declaration ASUS follows the green design concept to d...

Page 89: ...he highest standards for protecting our environment We believe in providing solutions for you to be able to responsibly recycle our products batteries other components as well as the packaging materials Please go to http csr asus com english Takeback htm for detailed recycling information in different regions Regional notice for Singapore This ASUS product complies with IMDA Standards Complies wit...

Page 90: ...hedule II of the Rule Notices for removable batteries Risk of explosion if battery is replaced by an incorrect type The battery and its component must be recycled or disposed of properly Avis concernant les batteries remplaçables La batterie de l appareil peut présenter un risque d incendie ou de brûlure si celle ci est retirée ou désassemblée La batterie et ses composants doivent être recyclés de...

Page 91: ...ments and other relevant provisions of Directive 2014 53 EU Full text of EU declaration of conformity is available at https www asus com support The WiFi operating in the band 5150 5350 MHz shall be restricted to indoor use for countries listed in the table below AT BE BG CZ DK EE FR DE IS IE IT EL ES CY LV LI LT LU HU MT NL NO PL PT RO SI SK TR FI SE CH UK HR ...

Page 92: ...92 Chromebook E Manual ...

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