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Features                                      

 

Basic Call Handling Features 

 

Making a Call   

 

 

 

 

 

 

 

1.  Dial the complete number from the keypad. 
2.  Lift the hand set, press a 

Line/Call Appearance

 Key or the 

Speaker 

Key. 

OR 

1.  Lift the hand set. 
2.  Dial the complete number from the keypad. 
3.  To send the call immediately, press # or just wait for the call to connect. 

 

Answering a Call

  

 

Lift the handset  OR 

 

For hands-free operation, press the 

Speaker 

Key or 

Line/Call Appearance

 Key for the incoming call. 

 

Redialing 

 

To call the most recently dialed number, press the 

Redial

 Key twice  OR 

 

To call a previously dialed number: 

1.  Press the Redial Key once. 
2.  Use the Navigation Keys to scroll to the desired number. 
3.  Press the Select button or lift the hand set or press the 

Speaker 

Key or 

Line/Call Appearance

 

Key. 
 

Ending a Call

   

To end a call, replace the handset OR press the 

Good Bye

 Key OR press the 

Drop

 soft key. 

 
 

Advanced Call Handling Features 

 
Call Hold 

1.  To put a call on hold, press the 

Hold

 Key. 

2.  To retrieve the call, press the 

Hold

 Key again or press the flashing 

Line/Call Appearance

 Key. 

 

Call Waiting 

1.  Press the flashing 

Line/Call Appearance

 Key - the original call will automatically be placed on hold. 

2.  Toggle between the calls by pressing the 

Line/Call Appearance

 Key of each call. 

 

3 Way Conferencing 

1.  When in a regular call, press the 

Conference

 Key. 

2.  Dial the person you want to join your call and press #. 
3.  Once this person has answered, press the 

Conference

 Key again to set up the three way call. 

 

Call Transfer 

 

Unannounced (Blind)  

1.  Answer the call. 
2.  Press the 

Transfer 

Key 

– this places the current call on hold. 

3.  Dial the number of the person you want to transfer the call to and press the 

Transfer 

Key again. 

 

Call Transfer 

 

Announced (Warm Transfer)

 

1.  Answer the call. 
2.  Press the 

Transfer 

Key 

– this places the current call on hold. 

3.  Dial the number of the person you want to transfer the call to and press #. 
4.  Announce the caller. 
5.  Press the 

Transfer 

Key again. 

 
Call Transfer 

 

Directly to Voicemail

 

1.  Answer the call. 
2.  Press the 

Transfer 

Key 

– this places the current call on hold. 

3.  Dial the assigned Voicemail trigger digit followed by the extension number you want to transfer the call to.  
4.  Press the 

Transfer 

Key again. 

 

Summary of Contents for 6867i

Page 1: ...calls received If Equipped Redial Key Accesses a list of the last 100 previously dialed numbers Pressing the Redial key twice redials the last dialed number If Equipped L1 L2 L3 L4 Line Call Appearance Keys Connects you to a line or call The Aastra 6867i IP phone has four default Line keys each with LED indicator lights Speaker Headset Key Transfers the active call to the speaker or headset allowi...

Page 2: ...ain or press the flashing Line Call Appearance Key Call Waiting 1 Press the flashing Line Call Appearance Key the original call will automatically be placed on hold 2 Toggle between the calls by pressing the Line Call Appearance Key of each call 3 Way Conferencing 1 When in a regular call press the Conference Key 2 Dial the person you want to join your call and press 3 Once this person has answere...

Page 3: ... hang up the phone press the Goodbye Key or press or the Cancel soft key Call Park To Park an active call 1 Press the Transfer Key 2 Dial 53 and wait for the switch to tell you which park orbit the call was placed in 3 Press Transfer Key again to complete the park To pick up a parked call Dial 54XXX where XXX is the park orbit number Enhanced Call Park Enhanced call park functionality can be assig...

Page 4: ...Manager provides a description of what will happen to your incoming calls Other tabs or options on the Call Manager tab depending upon seat type allow you to change the settings of your call coverage including Call Forwarding Do Not Disturb and SimRing Settings Page From the Settings page you can manage your account security phone settings and set up voicemail to email among other features Change ...

Page 5: ...ator light on your phone check the check box next to Leave original in Inbox e Click the Apply button For additional Hosted PBX Feature Voice Mail and CommPortal instructions please visit our web resource page at www fairpoint com hostedpbx Trouble Reporting For technical assistance or trouble reporting please contact your assigned Business Group Administrator to attempt local resolution If your A...

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