Troubleshooting
Chapter
7
7 Troubleshooting
Faulty condition
Cause
Troubleshooting
Units are out of sync
Adjustment of the SPEED
parameter can cause deviation
between the units; also the units will
drift out of sync after a few hours.
Press SEND button or change
PROGRAM.
Units behave incorrectly
Due to the vast number of settings,
one can not always predict behavior
of the units, if setup was already
done earlier.
Do FACTORY RESET on units
and/or remote control.
One/a few units don't play the
correct program, even if it was set
up earlier.
If a unit is powered up after the light
scene was setup with the remote
control, if will not work correctly.
Press SEND button on remote
control to update the unit.
One/a few units don't react on the
remote control.
Its possible, that those units are set
to a group, that is not activated in
the remote control under
Group.
Change
Group
setting or put unit(s)
into another group.
The display of a unit is showing
BLACKOUT, and there is no light
output.
Either the unit is set to BLACKOUT
mode, or DMX-FAILURE/AC
FAILURE is set to BLACKOUT and
one of these conditions persist.
Press I/O on remote control and set
to DISABLED.
Check settings of DMX-
FAILURE/AC FAILURE.
Maybe do FACTORY RESET.
One ART3 is on DMX Transmitter
and is sending data and one ART3
is set to DMX Receiver but does not
receive any data.
The two ART3 are set to different
radio pins and don't correspond with
each other.
Go to SETUP then RADIO PIN and
choose a unique pin number. Do
this for both units.
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