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DO NOT PLACE NON-RECHARGABLE BATTERIES IN BATTERY CHARGER,
this can cause
damage to the battery charger
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When a healthy battery is placed into the charging station the light should always be red first. Even a fully
charged battery will show red first, then go to green
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ATS recommends that you swap the Touch N Talk pendant battery at least once a month to keep batteries in
good health
Battery Testing:
Step 1:
Test each battery in the pendant by performing a battery test. Press the gray button on the back of
the Touch N Talk pendant to test. This test will give you the charge status on the battery
Step 2:
Verify the battery is clean and not corroded
Step 3:
Verify the battery charging station is free of debris
Step 4:
Ensure battery is inserted into charging station correctly. The positive end will be on the left and the
negative (silver) end will be on the right against spring
Step 5:
Make sure the red ribbon is flat underneath the charging battery. If the battery is still not charging,
place red ribbon on top of battery. Sometimes ribbon creates just enough interference with battery connecting
with charging clip below spring
Step 6:
Gently pull the spring to verify the battery has good contact for charging
Step 7:
Gently roll the batteries in the charging station until light comes on
Step 8:
Swap batteries and confirm both batteries are charging
Step 9:
Verify the battery charging cover is on securely
If Battery Test Says “Replace Battery Now
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Swap battery that is in the Touch N Talk pendant with the fully charged battery from the battery charging station
My Info Light is flashing:
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If the Info light is off the system is on standby
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If the info light is solid the system is dialing/talking or in Learn Mode
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If the info light is flashing it means pendant learning or low pendant battery
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You should perform a system check to verify what the problem is. Refer to Page 22 of your Touch N
Talk user manual.
My Touch N Talk is only calling 911:
Step 1:
Verify the Touch N Talk is in Friends Only or Friends & 911 mode.
Step 2:
Reprogram all 4 emergency contact phone numbers and verify unit says programming complete.
Step 3:
Press and hold the blue button on the Touch N Talk pendant to make a test call.
My Touch N Talk is not saving programmed numbers:
Tips for Programming emergency contact numbers
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When dialing the digits on the keypad, make sure the unit repeats every digit before moving to the
next digit
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When dialing the digits on your telephone keypad if the Touch N talk repeats a digit twice it will program
the digit twice. This will require re-programming.
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If you make a mistake press the pound sign (#) until the Touch N Talk says programming complete and
repeat the programming sequence Step 3 – Step 4 below
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The system will ask you to program all 4 emergency contacts, even if you only want 1 emergency contact,
you must press the pound sign (#) to save the numbers. If you only want 1 number saved, you will still need
to press the pound sign (#) in contact numbers 2,3 and 4, When complete you will hear the Touch N Talk
say ‘programming complete’
Step 1:
Place unit in Learn Mode
Step 2:
Pick up a telephone handset that is connected to the same phone line as your Touch N Talk. You can call
someone or just leave the phone line open with a dial tone
Step 3:
Press 1234 # on telephone keypad (the Touch N Talk will repeat any numbers dialed on the key pad)