
Q: Why my dvr always freeze while recording?
A:
Please check if your memory card is original brand high speed Class 10 memory
card, if you use some copy card like Class 4 or Class 6, it will indicate SD card full
or error because it is not compatible will happen freeze while recording.
So if your camera happen freeze problem, please try to use another different
new original class 10 memory card to have a try, then you can identify the
problem reason. If change a new card still can not be ok, that maybe the dvr
camera firmware problem, please contact seller to upgrade firmware.
Q: Why my dvr camera recording image not clear?
A:
Please check the video link that we upload online website link already, it is real
link, so its recording quality image exactly same as product. In dvr camera
MENU settings normally have 1080P, 720P, VGA option.
Highest quality image is 1080P, middle quality image is 720P, and lowest quality
image is VGA. Please set as highest resolution 1080P when you do recording.
If you set resolution as VGA, video image quality will be not clear, please change
to 1080P option in settings.
Besides, video quality image sometimes will be not so good if the surroundings
not so good like at night or fog days.
Note: we reserve the modification right of the device design and specifications
without notice
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