ASP Portable Barcode Reader
7
Care of your Portable BCR
Although the ASP Portable BCR is ruggedly built, damage is possible through
misuse. These simple rules will cover most problems:
•
DO NOT
connect or disconnect any of the plugs when the power is on.
•
NEVER
drop the wand. It contains fragile components, and can easily be
damaged even if dropped only a few inches.
•
NEVER
leave the unit in a "hostile" environment where it will be exposed
to direct sunlight, dust or dirt, moisture, or extremes of temperature.
Troubleshooting
•
Are the batteries charged? If no display is present, make sure the Portable
BCR is turned off and connect it to the Home Base for an hour or two.
Then, while still connected to the Home Base, turn it back on. If it now
works, the batteries are probably flat, and the unit should be recharged
properly before further use.
•
The Portable BCR automatically performs self checking and should "beep"
when turned on. If yours doesn't, you should check all plugs and cables. If
it still doesn't work, contact your dealer for advice.
•
Is the wand securely connected to the Portable BCR? Press the "push to
read" switch and look down the barrel of the wand. Is the red light visible?
If not, then turn the power off and unplug the wand. Plug the wand in again,
and turn the power back on. Is it visible now? If not, contact your dealer for
advice.
•
Try scanning other barcode symbols. The symbol you are trying to read may
be damaged or of poor quality.
•
Check the configuration settings - they may have been accidentally changed.
•
If the above points don't solve the problem contact ASP direct or your
Dealer. Ideally, you should have the Portable BCR and your computer in
front of you when you call so that checking can be carried out as we talk.
