VDSL CPE CONVERTER USER’S MANUAL
VER. A.5
16
Appendix C: Troubleshooting
Diagnosing the Converter’s Indicators
The Converter can be easily monitored through its comprehensive
panel indicators. These indicators assist the network manager in
identifying problems the hub may encounter. This section describes
common problems you may encounter and possible solutions
1. Symptom: Ready indicator does not light up (green) after power
on.
Cause: Defective External power supply
Solution: Cheek the power plug by plugging in another that is
functioning properly. Check the power cord with another
device. If these measures fail to resolve the problem,
have the unit power supply replaced by a qualified
distributor.
2. Symptom: Link indicator does not light up (green) after making a
connection.
Cause: Network interface (e.q, a network adapter card on the
attached device), network cable, or switch port is
defective.
Solution:
2.1 Power off them Power on the VDSL Modem.
2.2 Verify that the switch and attached device are powered on.
2.3 Be sure the cable is plugged into both the switch and
corresponding device.
2.4 Verify that the proper cable type is used and its length does
not exceed specified limits.
2.5 Check the converter on the attached device and cable
connections for possible defects.
2.6 Replace the defective converter or cable if necessary.
2.7 Verify the VDSL switch and VDSL Modem during the same
speed mode. You can select VDSL Speed mode by 10 Mbps.
Only same speed mode can link and work. VDSL default
translation mode is 10 Mbps.
