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Asoka® User Guide
PlugLink® AV 9560 Wireless Adapter

Page

35

of

40

Chapter 11

Technical Support

PLEASE REFER TO THE WARRANTY AND SUPPORT INFORMATION CARD THAT
WAS SHIPPED WITH YOUR PRODUCT.

By registering your product at

www.asokausa.com/register

, we can

provide you with faster expert technical support and timely notices of
product and software upgrades.

Support Information
Phone: 1-408-550-8167
Email:

[email protected]

URL:

www.asokausa.com

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Summary of Contents for AV 9560

Page 1: ...PlugLink AV 9560 Wireless Adapter User Guide PL9560 WAP QUICKFIND LOCATOR Contact Information Customer Service Technical Support Table of Contents Installation 66 0327 00Rev 007 ...

Page 2: ...lable at the time of publication When new and or revised information becomes available this entire user guide is updated and distributed to all registered users Asoka PlugLink and the Asoka logo are registered trademarks or trademarks of Asoka USA Corporation All company and product names mentioned herein are trademarks of their respective companies Mention of third party products is for informati...

Page 3: ...evices In that event your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference or radio or television communications at your own expense You can determine whether your equipment is causing interference by turning it off If the interference stops it was probably caused by the Asoka equipment or one of its peripheral devices If the equipmen...

Page 4: ...services We encourage you to visit us at http www asokatech com Customer Service Available from Monday through Friday from 9 00 am to 5 00 pm Pacific Time by calling 408 550 8167 or through email at custserv asokatech com Technical Support Technical support is available Monday through Friday from 8 00 am to 5 00 pm Pacific Time by calling 408 550 8173 or through email at techsupport asokatech com ...

Page 5: ...earning about PL9560 WAP 5 4 Preparing to Install 8 5 Installing PL9560 WAP 9 6 Logging On 11 7 Browser based User Interface 12 8 Configure the LAN IP Setting 14 9 Understanding Basic Wireless Configuration 15 10 PL9560 WAP Administration 25 11 Technical Support Information 35 12 Technical Specifications 36 13 FCC Statement 37 14 Warranty Information 38 ...

Page 6: ... or home office without pulling any new cabling This unit will not interfere with other household appliances such as hair dryers vacuum cleaners or microwave ovens Consuming 8 watts power it is environmentally friendly and will not noticeably increase your electrical bill It is a simple secure and reliable choice for web surfing playing games and complimenting your existing wireless network mp3 st...

Page 7: ...ing and operating this product Do not open the cover or casing on this product and or alter this product in any way Follow common household electrical safety practices If you have any questions or concerns regarding these safety measures please contact Technical Support via email at support asokatech com or via phone at 408 550 8173 Monday through Friday between 9 00 am and 5 00 pm PST excluding h...

Page 8: ... ARE INCORRECT MISSING OR DAMAGED CONTACT THE RETAILER WHERE OU MADE YOUR PURCHASE Keep the carton including the original packing materials in case you need to return the unit for repair The Front Panel The front panel of the PL9560 WAP Adapter contains the status lights described below Figure 3 1 PL9560 WAP Front Panel You can use the status lights to verify connections Viewed from top to bottom ...

Page 9: ...inking Indicates Activity on Wireless Off Indicates No Activity on Wireless ETH Link On Indicates Ethernet Connectivity Blinking Indicates Ethernet Traffic Indicates Off No Ethernet Activity The Bottom Panel The bottom panel of the PL9560 WAP contains an Ethernet RJ 45 port as shown in figure 3 2 Figure 3 2 PL9560 WAP Bottom Panel The Rear Panel The label on the rear panel of the PL9560 WAP Adapte...

Page 10: ...espective Sec buttons WPS Right Button Wi Fi Protected Setup Function This button allows you to configure wireless security by simply pushing a button This requires the wireless client adapter that supports this feature Brief information about the Buttons usage push and press Sec Button WPS Button for 1 second Powerline join WPS join for 4 to 9 seconds Powerline reset WPS reset More than 10 second...

Page 11: ...g your existing electrical outlets It can also easily compliment your existing network by connecting to any device with a 10 100BaseT Ethernet capable device To setup a PLC PowerLine Communication Network you will need One 1 PL9560 WAP device One 1 PL9661 ETH device sold separately Standard Cable DSL gateway provided by your ISP Figure 4 1 Connecting PL9560 WAP with PL9661 ETH diagram ...

Page 12: ...the unit from working property or degrade the network performance Plug the PlugLink AV 9560 Wireless Adapter into the wall outlet vertically right side up 1 Use the Ethernet cable shipped with your PlugLink HD AV Eco Adapter PL9661 ETH PL9661 ETH not included sold separately to a LAN port on your router 2 Plug the PlugLink HD AV Eco Adapter PL9661 PL9661 ETH not included into a nearby wall outlet ...

Page 13: ...fault name SSID of the PlugLink AV 9560 Wireless Adapter is Asoka You will be prompted for your Encryption Key The default Encryption Key is the last 10 digits of the serial number The serial number is printed on the PL9560 label If you changed the default network name SSID be sure to use the correct network name SSID you set in the PlugLink AV 9560 Wireless Adapter Wireless security is enabled by...

Page 14: ...8 1 254 and press Enter Figure 6 2 Login Screen For security the PL9560 WAP has its own user ID and password When prompted enter admin for the user ID welcome for the password both in lower case letters and press Login To change the login password see Setting or Changing the Administrative Login Information on chapter 10 3 Once you have entered your user ID and password your web browser should fin...

Page 15: ...up pages can be reached from this page Figure 7 1 System Details page the Home page 1 Quick Main Navigation Links The User Interface UI is divided into four main logical sections and you can navigate directly to any of the four sections by clicking on either of these links 2 Quick Sub Navigations links When you enter into each of the four main logical sections a sub navigation link that correspond...

Page 16: ...you back to the home page which is the System Details page 6 Glossary Button The Glossary button is available on every page of the UI Pressing this button will take you to a glossary page that defines many of the technical terms used in this UI 7 Help Button The Help button is available on every page of the UI Pressing this button will take you to a help page that provides detailed explanations an...

Page 17: ...menu Select this option to configure the IP ADDRESS of the PL9560 WAP By default the PL9560 WAP is configured with an IP address of 192 168 1 254 and a subnet of 255 255 255 0 Figure 8 1 LAN IP Settings Screen If you want the PL9560 WAP to obtain an IP automatically from your existing router simply select the Obtain an IP address automatically and click Apply ...

Page 18: ... menu The Wireless sub navigation links appear in the sub menu Figure 9 1 Wireless Status Screen Status The Status Status Sub navigation link page allows you to view the PL9560 WAP current settings The Close RF option allows you to disable the device s wireless function And Access Point Mode option makes wireless function work Basic Settings To configure the PL9560 WAP wireless settings follow the...

Page 19: ...s network s manual and Wi Fi Protected Setup Wi Fi Protected Setup is a feature that makes it easy to set up your wireless network If you have client devices such as wireless adapters that support Wi Fi Protected Setup then you can use Wi Fi Protected Setup The following table describes the basic wireless settings 1 Basic Settings This page allows you to configure basic settings on the PL9560 WAP ...

Page 20: ...ss network will need to use this SSID for that network The PL9560 WAP default SSID is Asoka 2 WPS Wi Fi Protected Setup If you have client devices such as wireless adapters that support Wi Fi Protected Setup then you can use Wi Fi Protected Setup to automatically configure wireless security for your wireless network s The software push buttons WPS AP Push Button Reset WPS Network are equivalent to...

Page 21: ...he instructions for each client device that supports Wi Fi Protected Setup Advanced Wireless Settings Advanced Wireless Settings sub navigation link allows you to configure advanced options such as Tx Preamble Type Beacon Interval RTS Threshold Fragmentation Threshold and Tx Power Percent WARNING THIS SECTION IS RECOMMENDED FOR ADVANCED USERS ONLY Figure 9 3 Advanced Wireless Settings 1 Tx Preambl...

Page 22: ...ceiving an RTS the wireless station responds with a Clear to Send CTS frame to acknowledge the right to begin transmission The RTS Threshold value can be set from 1 to 2346 bytes By default the PL9560 WAP is set to 2312 Bytes 4 Fragmentation Threshold Fragmentation Threshold determines the size of the packet that will be transmitted in fragments To slightly increase the Fragmentation Threshold is ...

Page 23: ...l value Its clients hear the beacons and awaken to receive the broadcast and multicast messages The default value is 1ms 9 WMM enable Wi Fi Multimedia WMM formerly known as Wireless Multimedia Extensions WME is a Wi Fi Alliance certified feature based on the IEEE 802 11e standard It provides QoS to wireless networks which is especially suitable for voice and video applications If you have other de...

Page 24: ...ypted with WEP because WPA WPA2 uses dynamic key encryption And WPA2 is more secure than WPA To protect the information as it passes over the airwaves you should enable the highest level of encryption supported by your network equipment WEP is an older encryption standard and may be the only option available on some older devices that do not support WPA Note Not all wireless adapter configuration ...

Page 25: ... WEP offers the following options Open System With Open Network Authentication and 64 or 128 bit WEP data encryption the PL9560 WAP does perform 64 or 128 bit data encryption but does not perform any authentication Shared Key Shared Key authentication encrypts the SSID and data Choose the encryption strength 64 or 128 bit data encryption Manually enter the key values which are case sensitive ASCII...

Page 26: ...Personal WPA2 Personal WPA supports two encryption methods TKIP and AES with dynamic encryption keys Select the type of algorithm TKIP or AES AES is a stronger encryption method than TKIP WPA2 support two encryption methods TKIP AES mixed and AES with dynamic encryption keys The WPA2 mixed mode means it can be accessed by WPA TKIP clients and WPA2 AES clients in the same time The WPA2 mixed mode i...

Page 27: ... Make your selection under Security Type from the drop down list 4 Fill in the gaps according to your Security Type selection 5 Enter your new security key PSK for WPA2 Personal Security Type For your convenience please write this key information down and store it in a safe and secure location 6 Click Apply no rebooting required allow some time for the new settings to take effect 7 You are done ...

Page 28: ...r Changing the Administrative Login Information The PL9560 WAP ships with a default user ID and password If you wish to change the password for greater security you can set a password here Write down your password and keep it in a safe place as you will need it to log into the PL9560 WAP in the future To access the System Password page follow these instructions 1 Click on SYSTEM from the top main ...

Page 29: ...boot page will appear 3 Click the Reboot button Figure 10 2 System Reboot Screen 4 A popup window will appear asking you to confirm the system reboot Click OK a message will appear indicating that the device is rebooting Figure 10 3 System Reboot Confirmation Popup 5 A screen will appear confirming the PL9560 WAP is rebooting Rebooting the PL9560 WAP can take up to 60 seconds 6 Once the PL9560 WAP...

Page 30: ...Using this option will restore all of the settings in the PL9560 WAP to the factory default settings It is recommended that you back up your settings prior to restoring to factory default settings To restore factory default settings follow these instructions 1 Click on SYSTEM from the top main menu 2 Click on Factory Reset from the Sub Navigation Link The Restore Factory Default Settings page will...

Page 31: ...can be saved backed up to a user s PC and later retrieved restored from the same PC To backup settings follow the instructions below 1 Click on SYSTEM from the top main menu 2 Click on Backup Settings from the Sub Navigation Link The System Backup Settings page will appear 3 Click the Save button Figure 10 6 Backup Settings Screen To retrieve restore an old PL9560 WAP configuration file from a pre...

Page 32: ... new firmware upgrade onto the PL9560 WAP follow these steps WARNING Use extreme caution Failure to upgrade properly will cause the PL9560 WAP to stop working Do not turn off the PL9560 WAP while upgrading 1 Click on SYSTEM from the top Main menu 2 Click on Update Firmware from the Sub Navigation Link The Update Firmware page will appear 4 Click on Browse to locate the new firmware 5 The box next ...

Page 33: ...oes not appear type in the PL9560 WAP s IP address default 192 168 1 254 into the address or navigation bar of your web browser Refresh the page 10 Once the PL9560 WAP s Firmware has been updated perform a Factory Reset to allow any new update to take effect You may consider backing up your settings before performing a Factory Reset if you want to preserve your current configuration Figure 10 8 Up...

Page 34: ...e and time of the event and a brief message describing the event It is possible to copy the log entries from the web management interface and paste into a report To view the System Log 1 Click on SYSTEM from the top main menu 2 Click on Logs from the Sub Navigation Link The System Logs page will appear Figure 10 9 System Logs Screen Powerline Device Scan This page allows you to see Scan all PLC Po...

Page 35: ...to join the network and be assigned the same password This unit will remain in adder mode for about 2 minutes 3 Before the three minutes is up from Step 2 select another PlugLink device from your network Press and hold the Sec button for about 1 second The power light on the device will blink as well The two devices will communicate and the second device will have its NEK set to the NEK of the fir...

Page 36: ...ss password and retain the current clients connections in the wireless network The PL9560 will wait 2 minutes for any new clients to join the wireless network by pushing the client s WPS button The SSID and wireless password can be checked from web interface s wireless status tab Users can also use this information and manually connect to the wireless network 3 If you have multiple clients that wi...

Page 37: ...work 4 For clients without WPS push button capabilities you can make a manual connection using the WPA2 Personal AES security algorithm and inputting the SSID and wireless password information which is available from the web interface s wireless status tab Following tells another important functions the Sec and WPS button has 1 After pressing WPS button for more than 10 seconds the device will be ...

Page 38: ...NTY AND SUPPORT INFORMATION CARD THAT WAS SHIPPED WITH YOUR PRODUCT By registering your product at www asokausa com register we can provide you with faster expert technical support and timely notices of product and software upgrades Support Information Phone 1 408 550 8167 Email support asokausa com URL www asokausa com ...

Page 39: ...Division Multiplexing OFDM QAM1024 256 64 16 QPSK BPSK Wireless Security 64b 128b WEP WPA WPA2 Distance Up to 328 feet 100 Meters over wireless Quality of Service QoS TOS 802 1q Additional Protocols Forward Error Correction FEC Automatic Channel Adaptation Power Supply US Version 100 120VAC UK EU Version 220 240VAC Power Rating US Version 100 120VAC 0 25A 60Hz UK EU Version 220 240VAC 0 15A 50Hz P...

Page 40: ...ning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for hel...

Page 41: ... or repaired product or component for the remainder of the initial warranty period whichever is longer Replacement products may be refurbished or contain refurbished materials or components If Asoka by its sole determination is unable to restore the product to proper operating condition it will refund the depreciated purchase price of the product This warranty extends only to you the original purc...

Page 42: ...TATED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS ORAL OR WRITTEN EXPRESS OR IMPLIED ANY AND ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OF THIRD PARTY RIGHTS ARE EXPRESSLY EXCLUDED NEITHER ASOKA NOR BELLSOUTH SHALL BE LIABLE UNDER ANY CIRCUMSTANCES TO ANY PERSON OR ENTITYFOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQU...

Page 43: ...40 of 40 Asoka USA Corporation 2620 Augustine Drive Suite 230 Santa Clara CA95054 USA Sales 408 550 8167 sales asokatech com Support 408 550 8173 support asokatech com URL www asokatech com 66 0327 00Rev 007 ...

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