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21
Troubleshooting
The washer door will not open
1. Check that the main power switch is on.
2. Is there power? Check your home’s fuses
(circuit breakers). The washer door cannot be
opened with the door opening button (with the
key symbol) if power is o
ff
.
If nothing else works, the washer
door can be opened as follows:
WARNING!
The door may only be opened manually if the
electric power is cut and the machine has been
drained of water.
A Run the Drain program to empty the water from
the machine. If this does not work the machine
must be drained manually. See "Cleaning the
trap and the drainage pump" in the "Care and
cleaning" chapter.
B Ensure that the main power switch is turned
o
ff
and that the plug has been removed from
the wall socket.
C Take the emergency door opening tool
and place it in the gap on the right side of
the washing machine's door lock. The tool
is attached to the rear of the detergent
compartment. Remove the detergent
compartment from the machine and remove
the emergency door opening tool.
D Push the tool downwards to open the washer
door.
If in the future the washer door does not open
when the wash programme has
fi
nished, call the
service division.
The machine will not start
1. Is the washer door properly closed? Push it
fi
rmly.
2. Is there power? Check the fuses and residual
current devices (circuit breakers) in the
building.
3. Check that you have not selected Delayed
Start. To cancel Delayed Start, press the Start/
Stop button for three seconds.
After power failure
Press the main power switch to resume the
current programme.
Wet washing still in the machine
A small load can under certain circumstances
cause imbalance (see "Unbalance"). Rearrange
the load and start the spin program, or load more
washing and restart the washing program.
Summary of Contents for W6864W ECO
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