18
Customer Care Center
1-800-898-1879
www.askona.com
Service and guarantee
Limited Warranty – Residential
Appliances
ASKO Distribution North America, LLC.
(“ASKO”) warrants to the original purchaser
(the “ASKO Customer”) of the ASKO product
(the “ASKO Product”), who purchased the
ASKO Product from a distributor, dealer,
manufacturer’s representative or other seller
who has been authorized by ASKO, that this
ASKO Product is free of defects in materials
and/or workmanship, subject to the terms
and conditions set forth herein. This Limited
Warranty covers parts and labor, except as set
forth in this Limited Warranty. Service must
be provided by an authorized ASKO service
company. YOUR SOLE AND EXCLUSIVE
REMEDY UNDER THIS LIMITED WARRANTY
SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. This Limited Warranty is valid only
when the ASKO Product is used in the country
in which it was purchased. Proof of original
purchase date is required to obtain service
under this Limited Warranty.
Residential ASKO Products Used
Exclusively for Household/Personal
Purposes:
Two (2) Years limited Warranty – Any warranty
service claims for residential ASKO Products
must be filed with ASKO within two (2) years
from date of purchase. Service will be provided
during normal business hours.
Residential ASKO Products Not Used
Exclusively for Household/Personal
Purposes or used Commercially or
used in Marine, Mobile or Aeronautical
Applications:
One (1) Year limited Warranty – Any warranty
service claims for ASKO Products not used
exclusively for household and personal use, or
used commercially or used in marine, mobile,
or aeronautical applications must be filed with
ASKO within one (1) year from date of purchase.
Service will be provided during normal business
hours.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Replacement parts or repair labor if the
ASKO Product is used in a manner that is
inconsistent with published user or operator
instructions and/or installation instructions.
2. Service calls to correct the installation of the
ASKO Product, to instruct you on how to use
the ASKO Product, to replace or repair house
fuses, or to correct house wiring or plumbing.
3. Consumable items and parts, such as filters.
4. Damage resulting from accident, alteration,
misuse, abuse, negligence, fire, flood, acts
of God, improper use, improper installation,
installation not in accordance with electrical
or plumbing codes, or use of products not
approved by ASKO, as well as any attempted
repair by other than authorized ASKO service
companies.
5. Cosmetic damage, including scratches,
dents, chips or other damage to the
finish of the ASKO Product, unless such
damage results from defects in materials or
workmanship and is reported to ASKO within
5 days from date of purchase.
6. Pickup and delivery. The ASKO Product is
intended to be repaired in your home.
7. Repairs to parts or systems resulting from
unauthorized modifications made to the
ASKO Product.
8. Expenses for travel and transportation for
product service if the ASKO Product is
located in a remote area where service by
an authorized ASKO service company is not
available.
9. The removal and reinstallation of the ASKO
Product if it is installed in an inaccessible
location or is not installed in accordance with
ASKO’s published installation instructions.
10.Replacement parts or repair labor on ASKO
Products with original model/serial numbers
that have been removed, altered or cannot
be easily determined.
