EN 19
General
If you notice a crack in the glass top (however small), switch the hob off immediately, unplug the
hob, turn off the (automatic) fuse switch(es) in the meter cupboard or, in the event of a permanent
connection, set the switch in the power supply lead to zero.) Contact the service department.
Troubleshooting table
If the appliance does not work properly, this does not always mean that it is defective.
Try to deal with the problem yourself first by checking the points mentioned below or
check for more information the website ‘
www.asko.com
’.
Symptom
Possible cause
Solution
The display lights up when
the hob is activated for the
first time.
This is the standard
set-up routine.
Normal operation.
The fan runs on for several
minutes after the hob has
been switched off.
The hob is cooling.
Normal operation.
A slight smell is noticeable
the first few times the hob
is used.
The new appliance is
heating up.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
The pans make a noise while
cooking.
This is caused by the energy
flowing from the hob to the
saucepan.
At high settings this is
perfectly normal for some
pans. It will not damage either
the pans or the hob.
You have switched on
a cooking zone, but the
display shows ‘u’.
The pan you are using is
not suitable for induction
cooking, or has a diameter
of less than 12 cm.
Use a suitable pan.
A cooking zone suddenly
stops working and you hear
a signal.
The preset time has ended.
Press the slide control to
switch off the signal.
The hob is not working
and nothing appears in
the display.
There is no power supply
due to a defective cable or
a faulty connection.
Check the fuses or the electric
switch (if there is no plug).
A fuse blows as soon as the
hob is switched on.
The hob has been wrongly
connected.
Check the electrical
connections.
‘
n
’ appears on the rear left
control display. The touch
controls are not working.
The bridge function
is activated.
Deactivate the bridge
function.
TROUBLESHOOTING
