Ask Proxima C445 User Manual Download Page 18 | Manualshive

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background image

17

Projector troubleshooting

Problem Solution

Result

Image not square

Adjust keystone the Picture menu

Square image

Image not sharp

Adjust the focus ring or Sharpness in the
Picture>Advanced menu

Correct image

Image does not fit 16:9 screen

Change aspect ratio to 16:9 in
Picture>Aspect ratio menu

Correct image

A B

A B

A B

EDX Ref Guide.fm Page 17 Friday, June 30, 2006 10:48 AM

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Summary of Contents for C445

Page 1: ...User s Guide English Deutsch Español Français Italiano Svensk Nederlands Portugués ...

Page 2: ...ovide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interferenc...

Page 3: ...intenance 33 Cleaning the lens 33 Replacing the clock batteries 33 Replacing the projection lamp 34 Cleaning the dust filter 36 Using the security lock 36 Appendix 37 Projected image size 37 RS 232 commands 40 For complete details on connecting and operating the projector refer to this User s Guide Electronic versions of this User s Guide in multiple languages are available on our website The webs...

Page 4: ... has a lamp which contains a very small amount of mer cury Wash hands after cleaning the area and handling the ruptured lamp Dispose of it as required by local state or federal ordinances and regulations For more information see www eiae org In the unlikely event of a lamp rupture particles may exit through the projector vents When the projector is turned on keep people food and drinks out of the ...

Page 5: ...ddress information is located on the back inside cover of this User s Guide Online Registration Register your projector on our website to receive product updates announcements and registration incentives See the inside back cover for the web address Included Items the lens cap tether can attach the lens cap to the projector if desired Projector components and features front Projector components an...

Page 6: ...ors one wired remote one monitor out RS 232 serial connector for serial control RJ 45 connector for networked control The RS 232 Command Line Interface CLI specifications and commands are available in the Appendix and on our website See the back inside cover of this User s Guide for website information lock M1 DA computer monitor s video composite computer audio external speakers audio out RJ 45 V...

Page 7: ...arately visit our website for more information Position the projector the desired distance from the screen The distance from the lens of the projector to the screen the zoom setting and the video format determine the size of the projected image For information about image sizes at different distances see Projected image size on page 37 For the standard lens that comes with the projector the image ...

Page 8: ...ical outlet NOTE Always use the power cable that shipped with the projector Optional computer connections To control your computer s mouse using an optional remote control con nect the optional M1 DA cable to the USB and DVI ports on your computer and connect the other end to the Computer 1 M1 DA connector on the projector To have sound with your presentation connect the audio cable to your com pu...

Page 9: ... device or computer by connecting an RS 232 cable to the pro jector s Serial Control connector Specific RS 232 commands can be found in the Service and Support section of our website and in the Appendix The projector can be managed by networking software through its Network RJ 45 connector Detailed instructions on this feature can be found on our website connect monitor cable connect RS 232 cable ...

Page 10: ... help on page 15 Turn on your computer The computer s image should appear on the projection screen If it doesn t press the Source button on the keypad or remote Make sure your laptop s external video port is active Many laptops do not automatically turn on their external video port when a projector is connected Usually a key combination like FN F5 is used to turn the external display on and off Re...

Page 11: ...nside the lens door until the desired image size and focus are produced If the image is not on the screen or viewing area adjust it by using the lens shift dials inside the lens door Use the right dial to shift the lens left or right Use the left dial to shift the lens up or down Adjust the Contrast or Brightness in the Picture menu See page 25 for help with the menus adjust height elevator foot e...

Page 12: ...d into the Video 2 connector on the projector Use the A V cable s audio connectors as described directly above the yellow connectors on the A V cable are not used If the video device uses component cable connectors sold separately plug the cable s green connectors into the green component out connector on the video device and into the Video 1 green component connector labeled Y on the projector Pl...

Page 13: ...device The video device s image should appear on the projection screen If it doesn t press the Source button on the keypad or remote Adjust the height of the projector if necessary by pressing the release but tons on each side of the projector s front to extend the elevator feet Rotate the feet if necessary to level the projector Position the projector the desired distance from the screen at a 90 ...

Page 14: ...g the lens shift dials inside the lens door Use the right dial to shift the lens left or right Use the left dial to shift the lens up or down Adjust the volume in the Audio menu Adjust the Contrast Brightness Color or Tint in the Picture menu See page 25 for help with the menus adjust Zoom and Focus adjust Lens Shift adjust volume adjust Picture menu EDX Ref Guide fm Page 13 Friday June 30 2006 10...

Page 15: ...hen the lamp has cooled the Power light is solid green and the fans stop Press the power switch on the back of the projector and unplug the power cable to completely power off the projector Troubleshooting your setup If your image appears correctly on the screen skip to the next section If it does not troubleshoot the setup The Status Indicator Panel on top of the projector indicates the state of ...

Page 16: ... switch and power button Remove lens cap Correct image Only startup screen appears Press the Source button Activate laptop s external port Computer image projected 1 2 3 startup screen A startup screen or restart laptop A A EDX Ref Guide fm Page 15 Friday June 30 2006 10 48 AM ...

Page 17: ...puter s display resolution to the native resolution of the projector Start Settings Control Panel Display Settings tab select1024x768 Image clear and not cropped A Signal out of range You may also need to set a different resolution on your computer as shown in the following problem Image fuzzy or cropped A A A A For a laptop disable laptop monitor or turn on dual display mode A EDX Ref Guide fm Pa...

Page 18: ...e Picture menu Square image Image not sharp Adjust the focus ring or Sharpness in the Picture Advanced menu Correct image Image does not fit 16 9 screen Change aspect ratio to 16 9 in Picture Aspect ratio menu Correct image A B A B A B EDX Ref Guide fm Page 17 Friday June 30 2006 10 48 AM ...

Page 19: ...mage reversed left to right Turn on off Rear in Settings System menu Correct image Projected colors don t match source Adjust color tint color temperature brightness contrast in the menus Correct image A B A B A A B COLOR COLOR EDX Ref Guide fm Page 18 Friday June 30 2006 10 48 AM ...

Page 20: ...l for one minute Unplug projector wait one minute plug in projector and turn it on lamp lights Lamp won t turn on Lamp light is lit page 14 Lamp may need to be replaced page 34 Lamp turns on Temperature light startup screen Lamp light startup screen EDX Ref Guide fm Page 19 Friday June 30 2006 10 48 AM ...

Page 21: ...from your dealer When sending the projector in for repair we recommend shipping the unit in its original packing material or having a professional packaging company pack the unit Please insure your shipment for its full value Image not centered on screen Move projector adjust zoom or lens shift adjust height Correct image Adjust horizontal or vertical position in Picture Advanced menu EDX Ref Guid...

Page 22: ...or at the projector not at the computer The range of optimum operation is about 15 feet 4 5m For best results aim the remote directly at the projector Press the remote s Menu button to open the projector s menu system Use the arrow buttons to navigate and the Select button to select features and adjust values in the menus Press the remote s Power button to turn the projector on and off The remote ...

Page 23: ...ected to the corresponding audio in for your source Audio 1 corresponds to Computer 1 Audio 2 corresponds to Computer 2 Audio 3 corresponds to Video 2 and 3 and Audio 4 cor responds to Video 1 Adjust the audio source If playing a video make sure the playback has not been paused Connecting external speakers The projector can be attached to external speakers that have their own power source by plugg...

Page 24: ...tures are provided to make giving presentation easier The fol lowing is an overview details are found in the menu section on page 25 The Custom key available on several optional remotes only allows you to assign various features to the key The default effect is Source Info You can select from Blank Mute Aspect Ratio Source Auto Image Freeze Magnify Source Info and Service Info See page 31 for deta...

Page 25: ...y of the red green and blue color See page 28 Customizing the projector You can customize the projector for your specific setup and needs See page 29 to page 33 for details on these features For rear projection turn Rear mode on in the Settings System menu For ceiling mounted projection turn Ceiling mode on in the Set tings System menu Specify which source the projector checks first for an active ...

Page 26: ...tton at any time to close the menus Dots appear before the menu name The number of dots indicate the menu s level ranging from one the Main menu to four the most nested menus The menus are grouped by usage The Picture menu provides image adjustments The Settings menu provides set up type adjustments that are not changed often The Source Info menu provides a read only display of information about t...

Page 27: ...nges the amount of black and white in the image Brightness changes the intensity of the image Color video sources only adjusts a video image from black and white to fully saturated color Tint video sources only adjusts the red green color balance in the image Auto Image resynchs the projector to the source Aspect Ratio Aspect ratio is the ratio of the image width to image height TV screens are usu...

Page 28: ...ts To set a preset for the current source adjust the image select Save Settings in the Presets menu then select Save User Presets 1 or 2 or 3 You can recall these settings in the future by select ing the User 1 preset If you select User Presets then further adjust the image Presets Off will automatically be selected in the Preset menu to indi cate changes have been made To restore the factory defa...

Page 29: ... it receives The video standard options may vary depending on your region of the world If the projector is unable to detect the correct standard the colors may not look right or the image may appear torn If this happens manually select a video standard by selecting NTSC PAL or SECAM from the Video Stan dard menu Active Iris when on the projector monitors the image brightness and mod ifies the ligh...

Page 30: ...und or until power down System Rear reverses the image so you can project from behind a translucent screen Ceiling turns the image upside down for ceiling mounted projection IR Receivers turns individual IR receivers off or on to avoid environ mental interference Auto Power When Auto Power is checked the projector automatically goes into the startup state after the projector is powered on This all...

Page 31: ...lt screen at startup and when no source is detected It also allows you to capture and display a custom startup screen except from an M1 D source To capture a custom logo display the image you want to capture on your computer and select the Capture New option From the Capture New menu use the Capture Position X and Capture Position Y adjustments to frame the logo to be captured Press Capture Start ...

Page 32: ...tor has an RJ45 Ethernet connector that supports net work connections and TCP IP protocols This will allow for the control and management of the projector over a corporate network Visit our website for complete details on using the networking functionality The following fields are accessible when DHCP is not checked and available for manual entry of data IP Address Identifies the projector on the ...

Page 33: ...Reset Filter Hours resets the filter counter in the Service Info menu to zero Do this only after cleaning the filter It displays a confirmation dialog box Lens Type change this setting only if you purchase an optional lens The projector customizes its keystone settings based on the lens used Select your optional lens from the menu A sticker containing a number between 1 and 5 is attached to the le...

Page 34: ...plete details on using the networking functionality 1 Turn off the projector and unplug the power cable 2 Wait 45 minutes to allow the projector to cool thoroughly 3 Turn the projector upside down and use a coin to turn the battery cover to the Open position 4 Remove the battery and dispose of in an environmentally proper man ner 5 Install a new battery with the side facing up 6 Press the battery ...

Page 35: ...urns allow the projector to cool for at least 45 minutes before you replace the lamp Do not drop the lamp module The glass may shatter and cause injury Do not touch the glass lamp screen Fingerprints can obscure projection sharpness Be extremely careful when removing the lamp housing In the unlikely event that the bulb ruptures small glass fragments may be generated The lamp housing is designed to...

Page 36: ...hten the three captive screws 7 Replace the cover over the lamp module by sliding it back into place and tightening the screw 8 Plug in the power cable press the power switch then press the Power button to turn the projector back on Reset the lamp hour timer by navi gating to the Settings Service menu and selecting Reset Lamp Hours loosen the captive screws on lamp module lamp module handle reset ...

Page 37: ...power Replace the filter if it is damaged or too dirty to clean 6 Replace the dust filter and the bracket on the cover then replace the dust filter cover 7 Reset the filter hour timer by navigating to the Settings Service menu and selecting Reset Filter Hours Using the security lock The projector has a security lock for use with a cable lock system See the Accessories catalog that came with the pr...

Page 38: ...mage Width feet m Diagonal Image feet m Image Width feet m Min Distance 3 0 9 2 1 0 66 1 7 0 53 2 6 0 79 2 1 0 63 5 1 5 3 5 1 1 2 8 0 86 4 2 1 3 3 4 1 0 10 3 0 7 0 2 1 5 6 1 7 8 3 2 5 15 4 6 10 4 3 2 8 3 2 5 12 5 3 8 10 3 20 6 1 13 8 4 2 11 3 4 16 6 5 1 13 3 4 25 7 6 17 2 7 6 13 8 4 2 20 7 6 3 16 6 5 Max Distance 30 9 1 20 6 6 3 16 5 5 24 8 7 6 19 8 6 1 Projection Distance inch m Screen Size inch ...

Page 39: ... 8 150 3 8 150 3 8 240 6 1 200 5 1 197 5 0 319 8 1 250 6 4 248 6 3 402 10 2 300 7 6 299 7 6 480 12 2 350 8 9 350 8 9 559 14 2 Projection Distance inch m Screen Size inch m Minimum Maximum 40 1 59 1 5 122 3 1 60 1 5 94 2 4 185 4 7 70 1 8 110 2 8 217 5 5 100 2 5 157 4 0 311 7 9 120 3 189 4 8 374 9 5 150 3 8 236 6 0 467 11 9 200 5 1 319 8 1 630 16 0 250 6 4 402 12 2 787 23 9 300 7 6 480 16 3 94532 0 ...

Page 40: ...mum 40 1 122 3 1 236 6 0 60 1 5 189 4 8 354 9 0 70 1 8 220 5 6 513 10 5 100 2 5 315 8 0 594 15 1 120 3 382 9 7 717 18 2 150 3 8 476 12 1 898 22 8 200 5 1 638 16 2 1197 30 4 250 6 4 799 24 4 1496 45 6 300 7 6 961 28 5 1795 53 3 400 10 2 1283 32 6 2398 60 9 500 12 7 1602 40 7 3000 76 2 EDX Ref Guide fm Page 39 Friday June 30 2006 10 48 AM ...

Page 41: ...quest example AAA where starts the command AAA denotes the command denotes the value to be written leading zeros not necessary ends the command Some commands have ranges while others are absolute If a number greater than the maximum range is received it is automatically set to the maximum number for that function If a command is received that is not understood a is returned With absolute settings ...

Page 42: ...easing the menu bar position since the On screen Display is not an exact match of values For example Step 2 changes the data by 2 through the CLI Command Line Interface The menu bar is up or down by 1 Write Command Examples Function Command Response Brightness BRT140 Sets the brightness to 140 Power PWRO Turns power off Power PWR1 Turns power on Function Com mand Min Max De fault St e p About Sour...

Page 43: ...ON at RW 96 160 128 1 Custom Key Effect 0 blank 1 mute 2 aspect ratio 3 source 4 auto image 5 freeze 6 zoom 7 Source Info 8 Service Info EFK at RW 0 8 7 Display Messages 0 disable 1 enable DMG at RW 0 1 1 Factory Reset 0 not reset 1 reset RST at W 0 1 n a Freeze 0 disable 1 enable FRZ at RW 0 1 0 Green Gain GCG at RW 64 192 128 1 Horizontal Keystone DKH at RW 38 218 128 1 Horizontal Position HPS a...

Page 44: ... Time All Bulbs LMT at R 0 21474 83646 0 Time In Hours Last Bulb1 Lasted LB1 at R 0 32766 0 Time In Hours Last Bulb2 Lasted LB2 at R 0 32766 0 Time In Hours Last Bulb3 Lasted LB3 at R 0 32766 0 Low Power 0 disable 1 enable LPE at RW 0 1 0 Magnify MAG at RW 0 48 0 1 Magnify Enable 0 disable 1 enable MGE at RW 0 1 0 Magnify Position Hor izontal MPH at RW 128 896 512 1 Magnify Position Ver tical MPV ...

Page 45: ...er 3 PST at RW 0 12 c 0 v 2 Rear 0 disable 1 enable REA at RW 0 1 0 Red Gain RCG at RW 64 192 128 1 Reset Filter Hours 0 not reset 1 reset FRT at W 0 1 n a Save User Presets 1 0 not saved 1 saved US1 at W 0 1 n a Save User Presets 2 0 not saved 1 saved US2 at W 0 1 n a Save User Presets 3 0 not saved 1 saved US3 at W 0 1 n a Screen Save 0 5 minutes 1 10 minutes 2 15 minutes 3 20 minutes 4 25 minut...

Page 46: ...e 4 0 computer 1 1 computer 2 2 video 1 3 video 2 4 video 3 SR4 at RW 0 4 3 Startup Logo 0 blank screen 1 default 2 captured DSU at RW 0 2 1 Tint TNT at RW 96 160 128 1 Tracking MTS at RW def 128 def 128 auto 1 Unit Total Time On ONL at R 0 21474 83646 0 Vertical Keystone DKC at RW 38 218 128 1 Vertical Position VPS at RW if def 128 0 else def 128 if def 1 28 def x2 else d ef 128 auto 1 Video Stan...

Page 47: ...ce 20 Contrast 10 13 custom logo startup screen 30 customer service contact information 20 D Default gateway 31 DHCP 31 Display Messages 29 displaying computer image 9 video images 12 dust filter cleaning 36 E elevator foot 10 12 F Factory Reset 32 filter resetting hours 32 focus 10 13 Freeze 31 fuzzy image 16 H HDTV sources 11 I image display computer 9 display video 12 size 6 image does not fit ...

Page 48: ...een 15 O only startup screen appears 15 Overscan 28 P PC Screen Saver Off 29 Picture menu 26 power cable 7 11 Power Save 30 Power up Source 29 presentation features 23 projection distance 6 projector connector panel 5 customizing 24 height 10 12 positioning 6 10 12 setting up 6 shutdown 14 troubleshooting problems 14 R Rear 29 remote control 21 replacing the clock batteries 33 replacing the lamp 3...

Page 49: ... Source 31 Source troubleshooting 15 Sources 29 Subnet mask 31 S video connector 11 T Tint 13 troubleshooting 14 15 V video connections optional 11 standard 11 Video connector 11 video image displaying 12 video images optimizing 24 Video Standard 28 volume adjustment 13 W warranty 20 X XGA 4 Z zoom 10 13 EDX Ref Guide fm Page 48 Friday June 30 2006 10 48 AM ...

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