
7
TEMS
™
AUTOMATIC 8.2
▪
Marketing staff can extract statistics on coverage, services, and customer
usage, thus furnishing the basis for precisely targeted advertising cam-
paigns.
▪
Customer Care representatives can view reports that give them an idea of
which problems occur in the network in various areas. They can under-
stand coverage and available services as well. All of this information can
be used to better answer customer questions and address concerns.
▪
Network Operation staff can monitor network services and receive SNMP
alarms for non-working services.
TEMS
™
Automatic is an autonomous system
that uses in-vehicle, fixed location, or
handheld test probes. It sends network
information back via the air interface to a
central server for analysis and report
generation.