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Action
•
Be sure the switch is powered up.
• Check network cabling between the management station and the switch.
• Check that you have a valid network connection to the switch and that the
port you are using has not been disabled.
• Be sure you have configured the VLAN interface through which the
management station is connected with a valid IP address, subnet mask
and default gateway.
• Be sure the management station has an IP address in the same subnet as
the switch’s IP interface to which it is connected.
• If you are trying to connect to the switch via the IP address for a tagged
VLAN group, your management station, and the ports connecting
intermediate switches in the network, must be configured with the
appropriate tag.
• If you cannot connect using Telnet, you may have exceeded the maximum
number of concurrent Telnet/SSH sessions permitted. Try connecting
again at a later time.
• If you cannot connect using SSH, you may have exceeded the maximum
number of concurrent Telnet/SSH sessions permitted. Try connecting
again at a later time.
• Be sure the control parameters for the SSH server are properly configured
on the switch, and that the SSH client software is properly configured on
the management station.
• Be sure you have generated a public key on the switch, and exported this
key to the SSH client.
• Be sure you have set up an account on the switch for each SSH user,
including user name, authentication level, and password.
• Be sure you have imported the client’s public key to the switch (if public
key authentication is used).
• Be sure you have set the terminal emulator program to VT100 compatible,
8 data bits, 1 stop bit, no parity, and the baud rate set to any of the
following (9600, 19200, 38400, 57600, 115200 bps).
• Check that the nu l-modem serial cable conforms to the pin-out
connections provided in the Installation Guide.
•
Contact your local distributor.
B-1
Appendix B: Troubleshooting
Problems Accessing the Management Interface
Table B-1 Troubleshooting Chart
Symptom
Cannot connect using Telnet,
web browser, or SNMP
software
Cannot connect using
Secure She l
Cannot access the on-board
configuration program via a
serial port connection
Forgot or lost the password
Summary of Contents for IC40240-10G
Page 1: ...IntraCore 40240 40480 10G Layer 3 Gigabit Stackable Ethernet Switch User s Manual ...
Page 4: ...IC40240 10G 99 00837 IC40480 10G 99 00836 ...
Page 6: ...ii ...
Page 33: ...Getting Started ...
Page 43: ...1 1 10 Introduction ...
Page 61: ...2 2 18 Initial Configuration ...
Page 63: ...Switch Management ...
Page 75: ...3 3 12 Configuring the Switch ...
Page 117: ...4 4 42 Basic Management Tasks ...
Page 163: ...6 6 28 User Authentication ...
Page 175: ...7 7 12 Access Control Lists ...
Page 283: ...14 14 8 Quality of Service ...
Page 293: ...15 15 10 Multicast Filtering ...
Page 299: ...16 16 6 Domain Name Service ...
Page 309: ...17 17 10 Dynamic Host Configuration Protocol ...
Page 319: ...18 18 10 Configuring Router Redundancy ...
Page 343: ...19 19 24 IP Routing ...
Page 355: ...Web Click Routing Protocol RIP Statistics Figure 20 5 RIP Statistics 20 12 Unicast Routing 20 ...
Page 385: ...20 20 42 Unicast Routing ...
Page 387: ...Command Line Interface ...
Page 399: ...21 21 12 Overview of the Command Line Interface ...
Page 465: ...24 24 16 SNMP Commands ...
Page 519: ...26 26 18 Access Control List Commands ...
Page 545: ...30 30 2 Rate Limit Commands ...
Page 611: ...34 34 24 VLAN Commands ...
Page 625: ...35 35 14 Class of Service Commands ...
Page 633: ...36 7 police 36 ...
Page 670: ...39 39 16 DHCP Commands ...
Page 716: ...41 41 36 IP Interface Commands ...
Page 768: ...42 42 52 IP Routing Commands ...
Page 770: ...Appendices ...
Page 791: ......
Page 792: ...IC40240 10G IC40480 10G ...