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lightJuice CV4 User Guide
Troubleshooting
y
All indicators on the device blink & the device is not on DMX-Workshop
- The device could not be correctly classified by the power sourcing equipment. Try disconnecting
any load from lightJuice CV4 (such as LED strip) while connecting the device, or try using different
power sourcing equipment.
y
None of the indicators illuminate
- There may be a cable fault. Try using a different Ethernet cable, and verify that it is NOT a
crossover cable.
y
All of the indicators are lit, but the device does not show up on DMX-Workshop
- Verify that the device is connected to the network (identified by the LINK and ACT indicators
being lit). If not, try power-cycling the device.
- If you are not already, try running DMX-Workshop as an administrator.
- Check that your firewall settings on both your PC and network switch / router allow traffic to and
from DMX-Workshop on port 6454 (decimal).
- Check that the network card you have selected in the Network Interface Card (NIC) menu is the
one used to connect to the network switch / router that lightJuice CV4 is connected to.
- Check that the IPv4 settings of said network card follow the correct format (see page 7).
y
Device cuts out when trying to dim LEDs
-
Your load may be trying to draw too much current. The device is designed to output a maximum
of 3.0 A at 24.0 V, but if the power sourcing equipment senses an over-current condition it will
terminate the connection to the device. Try using fewer LEDs.
Application Diagram
