Connecting the Bitporter Pod
Bitporter Connection Errors
Bitporter User Guide
PAGE 15
First verify that the host machine is running a supported operating system. For example, this
error can occur when running 64-bit Linux distributions.
If the host system is running a supported operating systems, ensure that
libjnetserver.so
file in the same directory as the
acx_stapl_player
executable.
“Port has not been opened”
An attempt was made to access the USB device before it was opened. This error can occur if
the device is power-cycled or unplugged without restarting the software.
“Unable to retrieve pathname for USB device”
This is an internal error. Please contact Achronix technical support.
“USB communication error”
A communication error not covered by another message was encountered. Check connections
and POWER LED status.
“USB communication timeout”
No response was received from the Achronix device within a timeout period. Check
connections and POWER LED status. This error can also occur if the unit is unplugged or
powered down.
“Unable to load hid.dll. One or more exported functions missing”
The Windows library
hid.dll
could not be loaded because its interface was incompatible.
This is an internal error. Please contact Achronix technical support.
“Can't open setupapi.dll: <reason>”
Windows could not open
setupapi.dll
. The error string returned from Windows follows.
“Can't open hid.dll: <reason>“
Windows could not open its USB driver file
hid.dll
. The error string returned from
Windows follows.
“USB read error. <reason>”
The Windows driver returned an error from a read operation. The Windows error text
follows. This error can occur if the unit is powered down or unplugged during operation.
“USB write error. <reason>”
The Windows driver returned an error from a write operation. The Windows error text
follows. This error can occur if the unit is powered down or unplugged during operation.
"No available Achronix Bitporter products with matching serial num-
ber found on USB port."
In enumerating the devices attached to the USB port, at least one Achronix Bitporter pod was
found but the pod with the specified serial number was not found or was already in use.
Check the serial number (be sure to enter it exactly as shown on the serial number sticker),