14
Problem
Possible cause
Possible solution
The appliance
doesn’t work
The filter cover is not closed properly Remove the filter cover and
reinstall it.
Power plug is not connected to a
power supply.
Unplug and reconnect power.
The appliance is not turned on.
Plug in the power and turn the air
purifier back on.
The airflow has
significantly
reduced
Filters packaging has not been
removed.
Filter’s plastic packaging
should be removed before
use.
The air quality is good and
therefore the automatic mode
has been activated.
In automatic mode, the
appliance will automatically
adjust the fan speed to save
maximum energy.
Sleep mode has started automatically,
the LED indicator turns off, while the
fan speed and noise level are also
reduced.
Press the fan speed button and
choose the desired fan speed.
The Pre-filter is too dirty.
Please clean up the Pre-filter.
The filter has not been replaced.
Replace with a new filter.
Insufficient space and ventilation in
the surroundings.
Make sure there is at least 15
inches (38 cm) of free space in all
directions around the purifier.
The fan speed does
not change to
automatic mode.
The air quality sensor is humid, or
the ambient temperature is too high,
causing condensation on the
sensor.
Make sure the air quality sensor
is clean and dry.
Poor performance
The room area is too large.
Use the air purifier in a smaller
room.
The air inlet or outlet of the appliance
are blocked.
Clean the air inlet and outlet and
remove any obstructions.
Too noisy
Filter’s plastic packaging haven ’t been
removed.
The plastic packaging of the
filter must be removed before
use.
The air quality sensor is dirty.
Clean the air quality sensor.
Summary of Contents for SY-PA500
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