ArthroCare Quantum RF 12000, User Manual, Page: 22 / 32

ArthroCare
®
Quantum™ (RF 12000) System and
22
ArthroCare
®
Quantum™ 2 (RF 12000) System
User‟s Manual
Maintenance and Troubleshooting
Maintenance
Other than fuse replacement, the Controller has no user-serviceable parts. It is designed to provide
consistent output levels and is calibrated by clock crystals, voltage references, and fixed resistors.
There are NO internal adjustments in the instrument and, due to the calibration methods, no annual
maintenance check is required. If any component malfunctions, call Customer Service for a return
authorization.
Fuse Replacement
The fuse holder is located on the back of the Controller. To replace a fuse, turn off the power to the
Controller and unplug the Power Cord from the power receptacle at the rear of the Controller. After
waiting at least 10 seconds for internal circuitry to discharge, use a screwdriver or similar tool to remove
the fuse holder by depressing the locking tabs. Replace both fuses with the same type and rating as
specified on the rear panel of the Controller. Reinsert the fuse holder until the locking tabs snap into
place. Reconnect the Power Cord and restore power to the Controller. If a fuse fails again, disconnect
all power to the Controller and contact Customer Service.
Troubleshooting Guide
If you are experiencing problems with the ArthroCare Quantum (RF 12000) System or ArthroCare
Quantum 2 (RF 12000) System, you may want to use the following troubleshooting guide to help identify
or eliminate the problem before contacting Customer Service:

System does not power up after the power switch is pressed.
Check that the Power Cord is properly connected to the Controller and plugged into an
appropriately grounded outlet. If the unit is plugged in properly, check if the fuses have blown.
To change the fuses, follow the instructions for Fuse Replacement.

System powers up and controller is unresponsive.
There are some controller self-tests that are performed immediately after the power is applied to
the unit and prior to the initialization of the user interfaces. If one of these self tests fails to
complete successfully, it is possible for the controller to go into the idle mode, without an error
message or alarm tone being displayed. If this occurs, turn the controller off and then on again
and check for proper operation. If the problem persists, return the System for Service.

Green Foot Control / Hand Control Connected Indicator light does not illuminate
Check that the Foot Control / Hand Control / Wireless Foot Control Receiver is properly
connected to the Controller and that the cord is not nicked, cut or frayed. Do not use the Foot
Control / Hand Control if the cord has been damaged. If the problem persists, change the Foot
or Hand Control. If the Foot Control/Hand Control Connected Indicator Light is still not
illuminated, return the System for Service.

Green Wand Connected Indicator light does not illuminate when a Wand is
connected to the reusable Patient Cable.
Make sure that the Wand is securely seated in the Patient Cable, and that the Patient Cable is
properly connected to the Controller. If the problem persists, first change the Patient Cable and
then the Wand. If the Wand indicator light is still not illuminated, return the System for service.