Arrive FacePoint 4182 Setup Manual Download Page 13

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Copyright © 2014 Arrive Systems, Inc. All rights reserved.

 

4.  Before you start

• 

Ensure all hardware components are available. This includes a functional Arrive 

ControlPoint tablet device for controlling the EMP. Without a dedicated EMC device the 

EMP will not function.

• 

USB Keyboard and mouse is available for administrator log-in

• 

Lync 2013 on-premise or Office 365 is fully deployed and it is functional. 

• 

A test laptop is available to check the Lync functionality

• 

Lync 2013 client for installation is available along with activation details

• 

IP Address, DNS information is available

• 

Lync account is created on Lync server for the Room

• 

Arrive EM Server is installed and it is configured as per the deployment guide (EMS 

deployment Guide)

• 

Ensure that host entry for Arrive EM Server “Edgeless-Media” is created in the DNS 

pointing to the IP address of Arrive EM Server.

• 

Ensure that you have the ability to connect to the wireless and wired LAN to allow 

communication between EMS, EMP and EMC.

5.  Administrator’s guide for the AFP application

1.  Connect a USB keyboard and mouse to the system.

2. 

Logoff from user mode (Ctrl+Alt+Del)  and login to Administrator account

3.  The factory default user name is : ADMINISTRATOR | Password : Admin

4.  The following functions can be performed in Administrator login mode

Cetificate manager   

To import the certificate

Internet Settings

To change Internet setting

Date and Time setting

To change Date and time as per the location

Network and sharing center

To configure Static IP-Address

Region and Language

To change Region and Language Settings

System Setting

To configure Arrive Face point on internal Domain

Windows Firewall 

To configure Windows Firewall setting

O365 setting

Run this to configure Office 365 Lync Client

Restart button

Run this to restart the Arrive FP and login to user mode

Summary of Contents for FacePoint 4182

Page 1: ...Setup Guide FacePoint 4182 AFP 4182 806 002...

Page 2: ...t they are not likely to be walked on or pinched by items placed upon or against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the produ...

Page 3: ...Class A digital devices Compliance with these requirements provides a reasonable level assurance that your use of this product in a residential environment will not result in harmful interference with...

Page 4: ...nnecting any cable grasp the plug do not pull the cable 13 Do not clean this unit with chemical solvents this might damage the finish Use a clean or dry cloth 14 Do not attempt to modify or fix this u...

Page 5: ...SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ALL TRADEMARKS AND INFORMATION ARE OWNED BY THE RESPECTIVE OWNERS OF THE TRADEMARKS AND INFORMATION WHETHER ACKNOWLEDGED OR NOT IN THIS M...

Page 6: ...4 Before you start 13 5 Administrator s guide for the AFP application 13 5 1 MS Lync client installation 14 5 2 Certificate manager 14 5 3 Internet connection setting 16 5 4 Date and Time setting 17...

Page 7: ...ademarks are owned by their respective owners whether acknowledged or not in this guide Product Overview Arrive FacePoint 4182 codec processor appliance AFP 4182 EMP is a 1RU Edgeless Media Processor...

Page 8: ...t console tablet With enhanced Microsoft Lync 2013 client management capability Cloud Integration VDI ready provided in a small form factor and BYOD wireless media gateway with Apple AirPlay compatibi...

Page 9: ...ftware downloads Functions as the wired BYOD capture device with HDMi capture built in Functions as a Cloud Content Delivery platform by providing access to user selected storage locations such as One...

Page 10: ...connect input sources like laptops 4 USB Out To connect output devices like touch interactive displays 5 Select Button To switch the output between the two inputs Media Processor 6 4 X USB 2 0 Ports...

Page 11: ...10 91lbs 4 95kg Unit dimension 20 1x 44 25 x 4 9 cm 2x17x7 9 HXWXD Shipping dimensions including case and carton box 22x58x13cm 8 66x22 85x5 11 HXWXD Gross Shipping weight 14 66lbs 6 65kg Included Ca...

Page 12: ...nd subject to change Third Party Control System Crestron AMX PoE wired Control 10 Tablet with table stand and integrated software that connects to Arrive FacePoint Arrive VoicePoint Arrive ControlPoin...

Page 13: ...e DNS pointing to the IP address of Arrive EM Server Ensure that you have the ability to connect to the wireless and wired LAN to allow communication between EMS EMP and EMC 5 Administrator s guide fo...

Page 14: ...EM Server or Microsoft best practices for enterprise deployment If the Lync client for office 365 is installed make sure you double click O365 shortcut on Administrator Desktop 5 2 Certificate manager...

Page 15: ...he Root Certificate under the trusted root certificate authority as shown below Figure 5 Completing importing of Root Certificate on Arrive FP 21 Import the Lynccertificate under the personal containe...

Page 16: ...ed 5 3 Internet connection setting 22 Login as administrator 23 Open internet setting icon shown on desktop 24 Click on connection tab and then on LAN settings and provide appropriate information Figu...

Page 17: ...sing the Administrator account 28 Now open date and time icon shown on the desktop to set the time and timezone appropriate to your location Figure 8 Change Date and Time configuration on Arrive FP 5...

Page 18: ...on the Arrive FacePoint appliance and accept the EULA to progress further Figure 9 Arrive FP display initial Start Up screen Note The wireless should have access to the network of the EM Server and A...

Page 19: ...venue configuration screen If for some reason the DNS is un resolved you will need to enter the EM Server IP address manually when prompted as follows 5 Click on server setup and enter the EMS server...

Page 20: ...shown below Figure 13 Completing room configuration on ControlPoint 6 2 Pairing the AFP EMP with the ACP tablet 8 Click on Verify Appliance IP Insert the IP address of the EMP which you noted down at...

Page 21: ...vate license refer to EMS user guide 7 Restoring to Factory Default In case you ever need to restore the device to its factory default settings due to malfunctioning data corruption or inadvertent del...

Page 22: ...rights reserved Figure 16 System displaying advanced boot menu options for restore 4 Select the Repair your computer option 5 The EMP will display the System Recovery Option Click Next Figure 17 Firs...

Page 23: ...o continue with system restore 7 Then click on System Image Recovery Figure 19 Select the option displaying system image recovery 8 Select the system image displayed and press next The system will res...

Page 24: ...y often within minutes to an hour of receipt Answers come directly from an experienced ARRIVE technical support specialist involving members of our software development team whenever necessary Support...

Page 25: ...d applications that ARRIVE provides directly or through an authorized ARRIVE Business Partner as part of a customer s solution Arrive CarePoint Support Coverage Care Plans Category CarePoint Service C...

Page 26: ...t and export tools Exporting data from third party software or validating formatting it for you so that it can be imported into your ARRIVE product Creating your data definition files or mappings for...

Page 27: ...supported network infrastructure is otherwise working Troubleshooting connectivity to ARRIVE Server environment Troubleshooting internet connectivity Troubleshooting other connectivity issues that ex...

Page 28: ...yright 2014 Arrive Systems Inc All rights reserved www arrivesys com Arrive Systems Inc 6737 Katella Ave Cypress CA 90630 USA Toll Free 1 844 427 7483 USA Canada Fax 1 510 281 7546 Email info arrivesy...

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