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Touchstone CM3200 Cable Modem

User Guide

Release STANDARD 1.6 September 2015

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Summary of Contents for Touchstone CM3200

Page 1: ...Touchstone CM3200 Cable Modem User Guide Release STANDARD 1 6 September 2015...

Page 2: ...trademarks of ARRIS Enterprises Inc Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and the names of their products ARRIS disclaims pr...

Page 3: ...erence Statement 7 FCC Radiation Exposure Statement 8 FCC DECLARATION OF CONFORMITY 8 INDUSTRY CANADA IC STATEMENT 8 IC Radiation Exposure Statement 9 D CLARATION DE IC SUR L EXPOSITION AUX RAYONNEMEN...

Page 4: ...online services on your home network You can use your CM3200 to directly connect a computer to your home or small business LAN through an Ethernet connection This guide provides a product overview and...

Page 5: ...ed in the box and must be purchased separately Coaxial coax cable if one is not already connected to a cable wall outlet System Requirements High speed Internet access account Web browser access Inter...

Page 6: ...interface cables and install them properly Different types of cord sets may be used for connections to the main POWER supply circuit Use only a main line cord that complies with all applicable device...

Page 7: ...cables to avoid damage to this device due to lightning and power surges Upon completion of any service or repairs to this device ask the service technician to perform safety checks to determine that t...

Page 8: ...his equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment To comply with the FCC RF exposure compliance requirements the separation distance between the anten...

Page 9: ...rence re ue y compris les interf rences causant un fonctionnement non d sir D CLARATION DE IC SUR L EXPOSITION AUX RAYONNEMENTS Note Importante cet quipement est conforme aux limites d exposition aux...

Page 10: ...rises Inc 2015 All Rights Reserved 10 Chapter 3 Product Overview Front Panel The front of the Cable Modem has the following indicators 1 Power indicates whether AC power is available to the unit 2 US...

Page 11: ...g connectors and controls 1 Reset button resets the Cable Modem as if you power cycled the unit Use a pointed non metallic object to press this button Note If you hold the Reset button for more than 1...

Page 12: ...ottom of the CM3200 It contains specific cable modem ID information that you may need when contacting your service provider or ARRIS Technical Support To receive Internet service you may have to conta...

Page 13: ...le outlet or splitter and the other end to the Cable Modem s Cable connector 3 Tighten the connections by hand then tighten an additional 1 8 turn with a wrench Note For best performance use high qual...

Page 14: ...M3200 You may have to provide the HFC MAC ID listed on the modem label page 12 Note Your service provider may allow for automatic activation which will automatically launch its own special website whe...

Page 15: ...d by a light switch If so disconnect the modem power cord and connect it to another electrical outlet that is not controlled by a light switch Cannot Send or Receive Data Check each end of the coaxial...

Page 16: ...provide status information for the following error conditions Table 2 Front Panel LED Icons and Error Conditions LED Icon Status If During Startup If During Normal Operation Power Off Modem is not pro...

Page 17: ...eb site gives you web access to service and support tools You will need to register using your support contract ID and email address Ask ARRIS is located at http www arris com support There you will b...

Page 18: ...or a cross over cable D DHCP Dynamic Host Configuration Protocol An IP protocol used to provide an IP address and location of services such as DNS and TFTP needed by a device connecting to the network...

Page 19: ...eadends to provide distributed services HTTP HyperText Transfer Protocol Hub A box with several Ethernet connectors Ethernet hubs provide a common point of contact for all connected devices I IP addre...

Page 20: ...r modular connector commonly used on Ethernet cable An RJ 45 connector looks like a wide RJ 11 telephone connector S Splitter A small box with three cable connectors one input and two outputs You may...

Page 21: ...Corporate Headquarters ARRIS Suwanee Georgia 30024 USA T 1 678 473 2000 F 1 678 473 8470 www arris com...

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