arovec AV-P152, User Manual

Page: 17 / 24

17
In the event of a defect with the Product, you may be en�tled to have the Product replaced
In order to be en�tled to a replacement Product, you must:
-
immediately stop using the Product; and
-
no�fy us of the defect during the warranty period.
In order to claim a replacement Product, you must contact us using the details at the
CUSTOMER SUPPORT sec�on, to no�fy us of the defect, providing your proof of purchase and
warranty registra�on confirma�on as well as your contact details.
You may either:
-
return the product for our further inves�ga�on; or
-
send us a video of the defec�ve Product, which demonstrates to our reasonable
sa�sfac�on that the Product is defec�ve and undertake to safely dispose the defec�ve
Product. For safety reasons you must not con�nue to use the defec�ve Product.
Upon receipt of the defec�ve Product, or a video of the defec�ve Product, we will inspect it. If
the defect is the result of a manufacturer fault, we will determine if the fault requires a
replacement or repair and either send you a replacement Product or effect a repair.
This warranty against defects is in addi�on to any other rights and remedies to which you may
be en�tled under Australian law.
To Clarify:
What is covered by the warranty:
•
The repair or replacement of your Arovec product (at Arovec’s discre�on) if the product is
found to be defec�ve due to faulty manufacture. Arovec reserves the right to determine if
the fault requires a replacement or repair.
•
Packaging and instruc�ons of a faulty product may also be replaced if damaged.
•
This warranty is valid for using your personal use of your device within Australia only.
What is not covered by the warranty:
•
Using the products for commercial purposes, or anything other than normal domes�c
personal use.
•
Use of the product outside Australia.
•
Accidental damage or faults caused by negligence, misuse, vandalism or neglect.
•
Damage or faults caused by not following the instruc�ons in the user manual.
•
Unsupervised use by children under the age of 18.
•
Repairs or altera�ons carried out by par�es other than Arovec or an authorised agent.
•
Any other condi�ons not listed above, are not covered by Arovec warranty.