TROUBLESHOOTING
Here are some �ps to try if your humidifier isn’t working properly.
If your problem isn’t listed in the above table, please contact customer support at
for assistance.
Problem !
AroMist-TF4 won’t turn on or
bu�ons not working
Air blows but water mist is not
produced
Reduced mist level
Water leakage
The mist has bad smell
White dust is forming on
nearby furniture
Mist height is low.
Condensa�on forms around
humidifier on desk, floor,
windows or walls
AroMist-TF4 has stopped
working
AroMist-TF4 is ge�ng too hot
Increased noise level
Plug into a powered electrical outlet.
Try plugging the AroMist-TF4 into a different outlet.
AroMist-TF4 or the cord might be damaged.
Make sure there is enough water in the water tank.
Clean the par�cles se�lement from the water tank and base.
Water floater stuck. Adjust the water floater to a horizontal posi�on and make sure it can
rise up with water.
Try plugging the AroMist-TF4 into a different outlet.
Check if there is enough water in the water tank.
Make sure the water tank is correctly a�ached to the base.
The base might be overfilled. Remove the water tank, drain the base water and replace
the water tank on the empty base.
Mineral build-up on atomiser. Clean scale from atomiser.
The water in the unit is too cold, replace with room temperature water.
Do not fill with hot water, room temperature water is recommended.
Mist level is set too low for the room size. Adjust the mist level.
Close doors or windows to reduce air ven�la�on.
Water tank maybe damaged.
Water tank is not placed properly on the base.
Base water-level controller is stuck. Adjust the water-level controller to a horizontal
posi�on and make sure it can rise up with water.
Clean the water tank and base thoroughly and fill the water tank with fresh water.
Wash and clean the oil tray and oil sponge for every oil change. unpleasant odour may
produce if mixed with another essen�al oil.
Leave the empty water tank and base open in a cold place for 10 hours make sure the top
cover is not a�ached to the water tank.
Hard water may deposit a certain kind of dust with any humidifier. Dust in the air also
se�les because of added humidity in the room.
Use dis�lled, demineralised or cold boiled water if this becomes a nuisance.
Mist level is set too high for the room size. If the room is too humid, open door and
windows and adjust to low mist level.
Low indoor temperature causes liquefac�on.
Air inlet is blocked. Ensure the unit is placed on a hard, flat surface and air inlet is open.
Ensure the humidifier is placed 60 cm away from the floor and 30 cm away from sides.
Check if there is enough water in the water tank.
Water floater stuck. Adjust the water floater to a horizontal posi�on and make sure it can
rise up with water.
AroMist-TF4 is con�nuously working for too long �me. Turn off for 15 minutes.
AroMist-TF4 must be placed on a flat level and hard surface.
While the humidifier is working it may generate water noise as water is going down to
the base. This is normal.
A foreign object might be stuck inside the AroMist-TF4.
Possible Solu�on
15
Summary of Contents for AroMist-TF4
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