Armstrong TiVo, Service Manual

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TiVo
®
Service Quick Guide
• The cables you are using to connect your device to your TV or other equipment may be
damaged or defective. Try exchanging the cables with other cables that you know are
working properly.
Parental Controls
My Parental Controls are not working.
• For Parental Controls to work, they must be on (not temporarily turned off). When you
enter your password to watch a show that violates Parental Controls, they are
temporarily turned off. You can re-enable them on the Parental Controls screen (from
the TiVo Central screen, select ‘Settings & Messages,’ then ‘Parental Controls’), or by
putting your device in Standby mode and then taking it out of Standby. (Put your device
in Standby mode by selecting ‘Settings & Messages,’ then ‘Standby.’ To return to
normal mode from Standby, press either the TiVo button
or the LIVE TV button .)
Restarting your Device
You may need to restart your device as a troubleshooting step.
Note: The restarting process can take 10 – 15 minutes.
Go to TiVo Central screen and select ‘Settings & Messages,’ then ‘Help.’ Choose ‘Restart or
reset system,’ then ‘Restart the TiVo Box.’ As a safety measure, press the THUMBS DOWN
button
three times, then press the ENTER button .
Note: If you cannot access the TiVo menus, unplug the power cord, waiting 15 seconds,
and plug the power back in.
When the process is complete, a TiVo welcome video may begin playing automatically.
Press the TiVo button
to bypass this video and go directly to the TiVo Central screen.