37
TROUBLESHOOTING AND ALARMS
Troubleshooting and alarms
The LOW PRESSURE and HARDWARE FAIL alarms are low priority alarms. The POWER FAIL light is an
information signal.
LIGHT
POSSIBLE CAUSE
SOLUTION
ALARM
ACTIVATION
DELAY
LOW
PRESSURE
Repeater light on
• The mattress to pump
connector is not correctly
connected.
• There is a leak in the
pneumatic system
1. Check that the tube-set connector is
correctly connected to the pump - an
audible click should be heard.
2. Contact quali
fi
ed service personnel.
Maximum 25
minutes for
mattress
POWER FAIL
All other lights
are o
ff
• Power source removed,
switched o
ff
or
disconnected
• Power
outage
1. Switch power source back on or
reconnect.
2. Wait for power to be restored.
3. Press and hold the run/standby
button to cancel the alarm
Immediate
HARDWARE
FAIL
Repeater light on
• On initial power up
• During Normal operation,
after successful start-up.
1. Internal hardware fault, replace pump
2. Select Standby, remove power
source. Re-power and if pump fails
BIST replace pump.
10 Seconds
after power-up
At any time
during normal
operation
LOCK MODE
The pump has been put into
Lock mode.
Press and hold the lock button for more
than 2 seconds. The lock button light is
o
ff
and all buttons are unlocked
AUDIO ALARM
PAUSE
The pump audio alarm
has been paused during
LOW PRESSURE OR
HARDWARE FAIL condition.
If the fault condition clears, the audio
alarm pause is reset and the light is o
ff
.
After 15 minutes, the audio alarm pause
will reset and the light is o
ff
. If the fault
condition persists, the audio alarm
sounds again.
Max 15 minutes
AUDIO OFF
During a fault condition, if
there is no audio alarm and
the AUDIO OFF light is lit.
The audio on/o
ff
switch is
set to o
ff
position.
If it is required for Audio alarms and
noti
fi
cations to be activated a quali
fi
ed
technician can set the Audio on/o
ff
switch to ON.
SKIN IQ
Skin IQ
The Skin IQ is connected
but blower is not
operational.
Replace Skin IQ coverlet.
Replace control PCBA.