ARISTON THERMO GROUP
WHAT ARISTON REQUIRES
The boiler must be registered with Ariston within 30 days from date of installation. Registration is on line at
www.ariston.co.uk
The boiler must be installed in accordance with the manufacturers instructions
The boiler must be installed by a Gas Safe Registered engineer.
The installer must arrange for a Building Regulations Compliance Certificate to be issued to the boiler owner.
The Building Regulations Compliance Certificate is to be made available upon request by any attending Ariston
service representative.
The Benchmark commissioning checklist, which can be found at the back of the Installation instructions, must be
completed in full by the installer.
The completed Benchmark checklist must be left with the boiler or be made available upon request by any attending
Ariston representative.
The boiler must be serviced by the 12 month anniversary of the installation. This must be carried out by a Gas Safe
Registered engineer.
Proof of annual service must be made available upon request by any attending Ariston representative.
The boiler must be installed on a clean system and corrosion inhibitors added.
All of the above are standard procedures which a competent installer will be aware of.
Failure to comply with any of the above will result in any guarantee being withdrawn.
CONDITIONS OF THE 5 YEAR GUARANTEE
If an Ariston engineer is required to attend to the appliance and the failure is caused by either an installation error,
user error or any other external cause, then a “waste call” charge will be made. If the waste call charge is not paid,
then any extended warranty will cease.
The 5 Year Guarantee is only applicable to appliances installed in the United Kingdom.
The following is not covered under the guarantee:
Any external boiler controls (other than those supplied by Ariston), pipework and radiators
Loss or damage caused by using the boiler in a non-domestic or commercial environment.
Loss or damage caused by accident, theft, attempted theft, malicious damage or damage caused by fire or explosion.
Damage caused by any disaster affecting the equipment including neglect without limitation.
Clearing airlocks and partially or fully blocked pipes or work caused by equipment, which has not installed correctly.
Claims arising from any problem with the supply of electricity, gas or water.
Consequential loss or damage arising directly or indirectly caused by the boiler not working.
Cosmetic damage.
Costs arising from difficulties in getting to the boiler. This includes: pipe work under floor boards or pipe work
contained in the fabric of the building. Ariston requires the warranty holder to carry out whatever works are necessary
to enable Ariston staff or nominated representatives to gain access the boiler prior to arrival.
Any water pressure adjustments on sealed systems, Claims arising from scale damage.
Any modification, alteration to the boiler carried out without permission or authority from Ariston.
5 Year Guarantee
Terms & Conditions
