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Troubleshooting
Normally, when the printer is in not working properly, the "Power"
LED blinks continuously; while printing and communication
between the host and printer stops.
LED Diagnosis
Power and Ready LEDs blinking continuously indicates printer
errors. To understand the problem, please observe the Power and
Ready LEDs and refer to the following solutions:
LED Indicators:
Power and Ready LEDs blink at the same tempo
Power LED
Ready LED
ON
ON
OFF
OFF
Possible Problems
Solutions
Remarks
Miss-detect gap
Check the label path
Check the label sensor
If you use a
continuous label roll
and run under
Windows, select
continuous media.
55
Label stock out
Supply the label roll
Label stock not
installed
Install the label roll
Label jam
Recover the jam
LED Indicators:
Power and Ready LEDs blink alternately
Power LED
Ready LED
ON
OFF
OFF
ON
Possible Problems
Solutions
Remarks
Ribbon out
Supply the ribbon roll
Ribbon jam
Recover the jam
Ribbon sensor error Replace ribbon sensor
Not applicable to
direct thermal
type.
LED Indicators:
Only the Power LED blinks
Power LED Ready LED
ON
ON
OFF
ON
Possible Problems
Solutions
Remarks
Serial IO error
Check the baud rate
Serial interface only
Memory full
Add the extension
RAM(flash memory
card)
Cutter failed, or jam Check the cutter
Occurs only when
