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Warranty Statement
Audio Resource Group, Inc. (ARG) develops, designs and manufactures our own products in order to provide high quality products
which provide many years of trouble-free service. The following Warranty Statement defines the warranty periods for each product
line and model of equipment manufactured by Audio Resource Group, Inc.
VoiceAmp® Systems
ARG warrants the following VoiceAmp® portable speakers (VA20WB, VA20T, and VA30SE to be free from defects in workmanship
and material under normal use and conditions for five years from date of purchase. Batteries for these listed products are warranted
for two years from date of purchase.
ARG warrants the following transmitters (TX900BP, TX900HH) to be free from defects in workmanship and material under normal use
and conditions for five years from date of purchase.
All other parts and accessories are warranted for 90 days from date of purchase.
The Warranty is only available to the original end purchaser of the product and cannot be transferred.
Warranty is void if damage occurred because of deliberate or accidental physical damage, neglect, misuse or if the product has been
repaired or modified by anyone other than a factory authorized service technician. Warranty does not include normal wear and tear
on the product or any other physical damage unless the damage was the result of a manufacturing defect. ARG is not liable for
consequential damages due to any failure of equipment to perform as intended.
ARG shall bear no responsibility or obligation with respect to the manner of use of any equipment sold by it. ARG specifically disclaims
and negates any warranty of merchantability or fitness of use of such equipment including, without limitation, any warranty that the
use of such equipment for any purpose will comply with applicable laws and regulations. The terms of the warranty are governed by
the laws of the state of North Dakota. This warranty, prices, and the specifications of products are subject to change without notice.
Repairs and Returns
If you are experiencing difficulty with your system please review the Troubleshooting section of our manuals and user guides for tips
and techniques to correct your issues. If you continue to experience problems with your equipment, please call Audio Resource
Group, Inc. (ARG) toll-free Customer Service Assistance number at (888) 468-4552.
If it is necessary to return your system for service, you must first be issued a Return Authorization Number (RMA) by our Customer
Service Technician prior to sending the system to ARG. All returns must be prepaid by the sender (no freight collect shipments will
be accepted).
NO RETURNS WILL BE ACCEPTED WITHOUT A COMPANY ISSUED RMA NUMBER AND PREPAID FREIGHT.
Out-of-Warranty Repairs:
We are no longer able to repair any system that is out of warranty. No RMA numbers will be issued on any systems that are out of
warranty.
Exception: The following products (TX72M, RX72M, TX900M, RX900M, VA20WB, VA20T, and VA30SE) under warranty with a
rechargeable lithium battery out of warranty may be issued an RMA number to replace the battery at our current replacement pricing.
Please contact your sales representative or customer service technician for current pricing.
Warranty Repairs:
The ARG warranty period begins from date of purchase. Warranty is only available to the original end purchaser of the product and
cannot be transferred. We will, at our option, repair or replace any part or product found to be defective in workmanship or material
under normal use and condition. Warranty is void if damage occurred because of deliberate or accidental physical damage, neglect,
misuse or if the product has been repaired or modified by anyone other than a factory authorized service technician. Warranty does
not include normal wear and tear on the product or any other physical damage unless the damage was the result of a manufacturing
defect.
Returns for Credit:
Items returned for credit, in “like new” condition (unopened, or original packaging intact), will be issued a full credit (minus applicable
shipping charges). Items returned for credit after 30 days are subject to a 20% restocking fee. We are unable to issue credit for any
items after 60 days from the date of purchase. Additional fees or refusal of credit may occur due to missing or damaged items.
Ship To:
Audio Resource Group, Inc.
405 Main Ave W Unit 4G
West Fargo, ND 58078
Phone: (888) 468-4552 Fax: (888) 373-4819
[email protected]
ARG Repairs and Return policies, programs, and pricing are subject to change without notice.
User Guide Part # ARG-OM001-C
