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PROBLEMS WITH AUDIO OUTPUT

Problem

Possible cause

Solution

No sound!

Incorrect input selected on audio 
device (decoder, receiver, amplifier, 
etc.)

Select the appropriate input on the audio device (consult that product’s 
handbook)

Bad audio connection (analogue or 
digital) from DV27A to audio device

Check connections at both ends and, if necessary, try an alternative cable

No sound from the centre/rear 
speakers

A two-channel source, such as a CD, 
is being played

There is no fault

The ‘Audio’ is set incorrectly in the 
‘Setup’ menu

Enter the ‘Setup’ menu and change the ‘Audio’ setting to ‘Bitstream/6ch.’ 
(see page 9)

The centre/rear speakers are 
configured incorrectly in the ‘Setup’ 
menu

Enter the ‘Setup’ menu and change the settings on the ‘Speakers’ page to reflect 
your speaker configuration (see page 10)

Bad connection between the DV27A 
and the amplifier/receiver or the 
amplifier/receiver and the speakers

Check connections at both end and, if necessary, try alternative cables

PROBLEMS WITH DISC PLAYABILITY

Problem

Possible cause

Solution

Player loads disc but does not play, or 
play-back halts unexpectedly (perhaps 
with the message ‘Invalid Region’ being 
displayed)

Not all discs play automatically when 
loaded

Press 

PLAY

There is a fault in the manufacturing 
of the disc

Some discs are manufactured incorrectly, and are known to cause problems on 
ARCAM (and other) DVD players. Naturally, we aim to support all discs; from 
time-to-time we issue software upgrades for the player that fixes new problems 
of which we are aware. Please contact ARCAM customer support for further 
details.

The disc is from the wrong region

DVD discs are designed to be played only in the region that they are sold in (for 
example, discs from the USA are ‘Region 1’ and discs from Europe are ‘Region 2’). 
Your player is factory-configured to play discs from the region it is to be sold in, 
and may not play discs from other regions.

Disc does not play and ‘Bad Disc’ is 
displayed

The disc is damaged or dirty, or does 
not contain any files that the DV27A 
can handle

Remove disc from tray and check surfaces for damage or dirt. In the case of a 
CD-ROM, check that the disc contains valid MP3/WMA or JPEG files.

Cannot enter player ‘Setup’ menu

Disc still playing

Stop disc, and press 

SETUP

 on remote control (see page 7)

Some MP3/WMA files cannot be 
played

There are some restrictions on the 
type of MP3/WMA files that the 
DV27A player can play

See page 17 of this Handbook

The player takes a long time to identify 
a CD

Since this is a DVD player (primarily), it checks for discs in the following order: DVDs, SVCDs, VCDs, CDs. Therefore it 
takes longer to identify a CD than any other disc type.

The front-panel display is not 
illuminated

The front-panel display has been 
switched off

The front panel supports three different levels of illumination. Press the ‘

DISP

’ 

button on the remote control to select your preferred level

BEFORE CONTACTING CUSTOMER SERVICES

If  any  problem  persists  or  cannot  be  cured  using  the  advice  given, 
either contact your Arcam dealer or Arcam customer support.

Before contacting Arcam customer services with a question however,  
it is useful to have various version and region numbers available. This 
information is displayed in the top left corner of the screen when the 
player is first switched on (or brought out of standby). 

This information is shown for approximately two seconds, and is the 
following format:

software version/ drive version/ Arcam shipping region/ DVD region.

Summary of Contents for DV27A

Page 1: ...Progressive scan DVD player DV27A ...

Page 2: ...2 ...

Page 3: ... television sets are fully compatible with this product and may cause artifacts to be displayed in the picture In case of 525 progressive scan picture problems it is recommended that the user switch the connection to the Standard Definition output If there are questions regardingTV set compatibility with this model 525p DVD player please contact Arcam Customer Support Department Manufactured under...

Page 4: ...damp lint free cloth Do not use paint thinners or other chemical solvents for cleaning We do not advise the use of furniture cleaning sprays or polishes as they can cause indelible white marks if the unit is subsequently wiped with a damp cloth 9 Power sources Only connect the appliance to a power supply of the type described in the operating instructions or as marked on the appliance 10 Power cor...

Page 5: ...bles to connect either the SCART connector or RGB phonos to the TV Note that if you are using RGB output via phono connectors you will also need to use COMPOSITE as a sync signal If you do not wish to use the speakers in your TV to provide audio output from the DVD player it is best to mute your TV s speakers when using a SCART connection to your TV This is because SCART also carries stereo audio ...

Page 6: ...ect one of these pairs to the input of your amplifier using a suitable pair of interconnect cables If required the second set of audio outputs can be used to connect to a second amplifier setup for multi room use or routed to a tape recorder for making recordings For 6 channel material an additional four outputs are provided Together with one pair of the 2 channel output connections these should b...

Page 7: ...ghlight bar at the bottom of the screen pressing DOWN takes the bar to the top of the screen OPERATIONAL SETUP Operation 1 7 OSD Language DVD Menu English CR 314 On Remote type Subtitle Audio OSD Status English English English DVD Video Priority OSD LANGUAGE This setting controls the language of the messages displayed on the On Screen Display OSD The default language is English with three other la...

Page 8: ...scan it does not mean you will always see movies in this format since the Panscan display must be supported on that disc TV SYSTEM This is set at the factory to be appropriate for the type of TV used in your country Should you need to change this setting the options are explained below Auto The video output is taken from that recorded on the disc When no disc is playing the logo screen is displaye...

Page 9: ...ing creates a four channel surround output from sources that are encoded in Dolby Surround format It is relevant only when two channel source material is being played Off No Pro Logic processing is performed On Pro Logic processing is performed on all appropriate two channel material Auto Pro Logic processing is performed when the audio track on the DVD is indicated as being Dolby Surround encoded...

Page 10: ...urce material only such as CDs It controls whether the low frequency information is redirected to the subwoofer or not None No redirection of low frequency information occurs all the audio is sent to the Front speakers Crossover Low frequency information is redirected to the subwoofer with the remaining higher frequency information sent to the Front speakers Duplicate All the audio is sent to the ...

Page 11: ...DVD titles that may be played To change this setting the parental control must be unlocked The term Parental level refers to a standard defined for DVDs DVD movies have a parental level between 1 and 8 Note that this only applies to DVD video discs that have the parental level correctly implemented Some DVD video titles do not respond to parental control settings and Video CDs have no mechanism fo...

Page 12: ...or pad then press OK to start playback For CDs and VCDs and DVDs that do not play automatically press PLAY Note that when playing DVDs the drive mechanism operates at much higher speeds compared with CDs and may produce more noise when loading and playing initial chapters FAST PLAY Press or on the front panel or remote control to play fast forward or backwards For DVDs VCDs and CDs the following s...

Page 13: ...n Arcam amplifiers Volume Adjusts the volume on Arcam remote controllable amplifiers Note that the volume controls and MUTE button have no effect on the audio output level of the DVD players NOTE Remember to install the two AAA batteries supplied before trying to use your remote control Do not place anything in front of the FMJ badge on the left of the front panel where the IR receiver is located ...

Page 14: ... no disc is playing and press SETUP to access the Setup menu see page 7 AUDIO Some DVDs offer the facility to select different audio tracks Press AUDIO to cycle through those available TheTV displays the number language and type of audio track e g 1 Eng DD 6CH SUBT subtitle Press SUBT on the remote control to cycle through the available subtitle languages including OFF Some discs force subtitles o...

Page 15: ... When displayed this menu screen can be closed again by pressing the SRCH button which also has the effect of cancelling the search HIDDEN GROUPS Some DVD audio discs contain a hidden group which is material that may be accessed only by entering a four digit password The hidden group is always the last group on the disc To enter the password and gain access to the hidden group open the search menu...

Page 16: ...e chapters in title 2 will be played DVD AUDIO The programming of a sequence for a DVD audio disc is essentially the same as for a DVD video disc and the instructions given above should be followed For DVD audio discs the titles with chapters combination found on DVD video discs changes to groups with tracks VCD The bottom of the screen shows the number of tracks present on the disc Below this is ...

Page 17: ...pful messages to the user are displayed here When the disc is loaded the PAF button 7 is highlighted This means that loading the disc and pressing PLAY or OK is enough to set the disc playing PLAYER MODE When playing audio CDs or CD ROMs the player can be in one of three modes Browse mode the user is free to navigate around the disc directory structure while playback is stopped Valid files in each...

Page 18: ...rns to Browse mode if no programme has been entered when PROG is pressed for a second time PROGRAMMED PLAYBACK CD ROM Pressing the PROG button on the remote control stops playback if active and changes the player mode to Programme mode as indicated at point 2 Navigating the directory tree is the same as described earlier for Browse mode Files from any location on the disc may be added to the playl...

Page 19: ...n or another device in the signal path cannot handle progressive scan input Use the interlaced video connections instead of those for progressive scan Black bars are shown at the top and bottom of the screen This can occur when a Wide screen film is viewed on a 4 3 format television Even with a 16 9 format television black bars may still be visible This is because the DVD being viewed although Wid...

Page 20: ...igned to be played only in the region that they are sold in for example discs from the USA are Region 1 and discs from Europe are Region 2 Your player is factory configured to play discs from the region it is to be sold in and may not play discs from other regions Disc does not play and Bad Disc is displayed The disc is damaged or dirty or does not contain any files that the DV27A can handle Remov...

Page 21: ...l 0 7V into 75Ω composite video 1V into 75Ω and stereo audio Auto switching of TV with aspect ratio control Progressive scan video Pure Progressive motion adaptive 4 field processing by Silicon Image Corporation 3 gold plated phono sockets Y 1V pk pk into 75Ω Pb 0 7V pk pk into 75Ω Pr 0 7V pk pk into 75Ω Audio outputs Analogue audio outputs 6 channel outputs on gold plated phono sockets Output lev...

Page 22: ... original packing and returned to the dealer from whom it was purchased or failing this directly to the Arcam distributor in the country of residence It should be sent carriage prepaid by a reputable carrier NOT by post No responsibility can be accepted for the unit whilst in transit to the dealer or distributor and customers are therefore advised to insure the unit against loss or damage whilst i...

Page 23: ...PEMBROKE AVENUE WATERBEACH CAMBRIDGE CB5 9QR ENGLAND telephone 44 0 1223 203203 fax 44 0 1223 863384 email support arcam co uk website www arcam co uk SH121E Issue 1 ...

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