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MAXIMUM LIABILITY FOR ANY LEGAL CLAIM ASSOCIATED WITH A SALE COMPLETED PURSUANT
TO
THESE TERMS OR THE WARRANTY, REGARDLESS OF WHETHER SUCH CLAIM SOUNDS IN
CONTRACT OR TORT, LAW OR EQUITY, SHALL NOT EXCEED THE PRICE OF THE PRODUCT(S)
SOLD TO A GIVEN
CUSTOMER. BY SUBMITTING THEIR PURCHASE ORDER, EACH CUSTOMER KNOWINGLY WAIVES
ANY
AND ALL CLAIMS AND DAMAGES PRECLUDED BY THE FOREGOING LIMITATIONS INCLUDING,
BUT NOT LIMITED TO, ALL CLAIMS ASSOCIATED WITH PERSONAL INJURIES (INCLUDING ANY
CLAIMS
BASED IN PRODUCT OR STRICT LIABILITY), LOST REVENUE AND PROFITS, LOSS OF
TECHNOLOGY, LOSS OF RIGHTS OF SERVICES, UNFAIR COMPETITION AND COMMERCIAL
LOSSES OF ANY KIND.
ACCEPTANCE, RETURNS & REPAIRS
If Customer has not received the goods, he can contact SAF to help solving the problem. The claim of non-
received goods should be raised within 60 days from the date of payment. No assistance will be available
after the term of 60 days has passed. Prior to raise a claim to SAF, Customer should ascertain that a parcel
is not received by any other person in Customer’s premises. Also, Customer is asked to ascertain that a
parcel is not left at any of the neighbors, etc.
SAF keeps the right to perform an investigation for a period of 20 days. In the case SAF has made a
decision to compensate Customer for the losses, either a new product may be sent to customer or the price
for the ordered product may be returned to Customer.
If Customer is not satisfied with a received product, he can proceed as described further. Restocking and
Refund is not applicable for legal entity.
Physical person who is a resident of US and Canada may require Restocking and Refund within 60 days
from the date of payment. No Restocking and Refund will be available after the term of 60 days has passed.
If the Restocking is accepted by SAF, the product(s) must be returned – unused, condition as brand new,
without any defects, without dirt and scratches, containing all original labels, full completion as received,
in original package as received. The shipment back to SAF is on Customer’s account. If Customer has
failed to meet all of the Restocking rules mentioned above, SAF keeps the right to refuse the Refund, or
reduce the amount of money returned.
If Customer has not requested a Restocking, Refund or raised a claim within 60 days from the date of
Invoice, the product (set) is considered to be accepted by Customer.
Shipping to SAF
If the failure is discovered to a SAF manufactured product, it will be given a Return Materials Authorization
(“RMA”) number and should be returned to SAF by completing the RMA form at
https://aranet.com/rma/
and then shipping the non-functioning product in its original packaging (or packaging providing a similar
level of protection) to one of the facilities below.
Standard shipping address is:
SAF Tehnika RMA Dep.
24a Ganibu dambis Riga LV-1005 LATVIA
All North American customers should ship their products to:
SAF North America, LLC
3250 Quentin Street, Unit 128
Aurora, Colorado 80011 U.S.A.
(720) 502-0728
All returns shall be sent to SAF at the customer’s expense and shall not be considered delivered until they
arrive at SAF’s facilities. SAF assumes no responsibility and shall not be liable for any products damaged
while in transit to SAF’s facilities. SAF strongly recommends the customer to purchase an appropriate
amount of insurance from the carrier they use to return the product(s) to SAF.
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