Aquatec ocean e-vip, Operating Instructions Manual, Page: 25 / 118

23
EN
6.12 Troubleshooting
Important!
●
The following table provides information on
faults and their probable cause. If you can-
not rectify a fault using the table, please
contact your authorised dealer directly.
●
Only trained specialists may perform serv-
ice work.
Problem Possible causes Remedy
When the chair
is moving, a
beep is heard
and the indicator
lamp (4, fig. 13)
on the hand con-
trol (1, fig. 13) is
lit The rechargeable
battery has almost
no charge left Recharge the bat-
tery (see
section 5.2)
Indicator lamp
"SERVICE" (6,
fig. 13) on the
hand control is lit
●
Control is faulty
●
Software error
●
Button for emer-
gency lowering is
faulty
●
Power outage
while the chair is
moving
●
Drive is faulty
●
Hand control is
faulty
Carry out a reset
(see below)
Seat frame does
not move up The load limit has
been exceeded Load max. 150 kg
Cable inserted in-
correctly Insert cable prop-
erly
Connection plug
board not attached Attach the con-
nection plug board
(clicks in)
Cable on the control
inserted incorrectly Motor for tilt ad-
justment is al-
ways circuit 3
Connecting cable
(3, fig. 10) pulled off Replace cable
Connecting cable
not inserted all the
way Insert cable all the
way and close the
safety bracket
Control is faulty Carry out a reset
(see below)
Rechargeable bat-
tery is flat Recharge the bat-
tery (see
section 5.2) or use
a replacement
Cable for the hand
control is inserted
incorrectly Insert cable all the
way
Hand control is
faulty
●
Carry out a re-
set (see below)
●
Replace hand
control
Seat frame does
not move down Cable inserted in-
correctly Insert cable prop-
erly
Connection plug
board not attached Attach the con-
nection plug board
(clicks in)
Cable on the control
inserted incorrectly Motor for tilt ad-
justment is al-
ways circuit 3
Connecting cable
(3, fig. 10) pulled off Replace cable
Connecting cable
not inserted all the
way Insert cable all the
way and close the
safety bracket
Control is faulty Carry out a reset
(see below)
Rechargeable bat-
tery is flat Recharge the bat-
tery (see
section 5.2) or use
a replacement
Cable for the hand
control is inserted
incorrectly Insert cable all the
way
Hand control is
faulty
●
Carry out a re-
set (see below)
●
Use the button
for emergency
lowering
Seat frame does
not tilt Cable inserted in-
correctly Insert cable prop-
erly
Connection plug
board not attached Attach the con-
nection plug board
(clicks in)
Cable on the control
inserted incorrectly Motor for tilt ad-
justment is al-
ways circuit 3
Connecting cable
(3, fig. 10) pulled off Replace cable
Connecting cable
not inserted all the
way Insert cable all the
way and close the
safety bracket
Control is faulty Carry out a reset
(see below)
Rechargeable bat-
tery is flat Recharge the bat-
tery (see
section 5.2) or use
a replacement
Cable for the hand
control is inserted
incorrectly Insert cable all the
way
Hand control is
faulty
●
Carry out a re-
set (see below)
●
Replace hand
control
Problem Possible causes Remedy