INSTALLATION AND OPERATING INSTRUCTIONS
7
TROUBLE SHOOTING
BEFORE YOU CALL FOR SERVICE PLEASE REVIEW THE TROUBLE SHOOTING TIPS FIRST.
Problem
Possible Causes
What To Do
The compressor works
abnormally with a buzzing noise
The voltage is lower than recommended
Stop the Ice maker and do not restart until the voltage is normal
REFILL WATER indicator
light is on
There is insufficient water in the water
reservoir
Press the STOP button, fill with water, wait 3 minutes and
press the start button to restart. When the water has
reached the fill line the ice maker will restart automatically
The water pump is full of air
Remove the silicon stopper in the bottom of the reservoir
and let several drops of water run out
Ice making cycle is normal
but no ice formed
Room temperature or water temperature in
inner tank is too high
The room temperature should be 10-35°C, water
temperature should be 8-32°C
Refrigerant in cooling system has leaked
Contact Customer Service
Pipe in cooling system is blocked
Contact Customer Service
The ICE FULL and REFILL
WATER light are both
illuminated
Water tray is blocked by ice cube
Press the STOP button, turn off power supply and
disconnect the power cord. Clear the ice cube from under
the ice shovel. Reconnect power to the unit then press the
START button, within two minutes the machine will restart
automatically.
Machine keeps running,
but the water is warmer
than the normal water
The magnetic valve is broken
Contact Customer Service
