4
AQUAMAX ELECTRIC MAINS PRESSURE
WATER HEATER WARRANTY - AUSTRALIA ONLY
ELECTRIC WATER HEATERS 971, 9W1, 991, 992 SERIES 160-400 MODELS
1.
THE AQUAMAX WARRANTY
–
GENERAL
1.1
This warranty is given by Aquamax Australia Pty Limited ABN 37 138 189 689
of 463-467 Warrigal Road Moorabbin Victoria.
1.2
Aquamax offer a trained and qualified service network who will repair or
replace components at the address of the water heater subject to the terms of
the Aquamax warranty. Aquamax Service, in addition can provide preventative
maintenance and advice on the operation of your water heater. The Aquamax
Service contact number is 131031, with Contact Centre personnel available
24 hours, 7 days a week to take your call and if necessary to arrange a service
call for during normal working hours Monday to Friday (hours subject to
change).
1.3
For details about this warranty, you can contact us on 131031 or by email at
1.4
The terms of this warranty and what is covered by it are set out in sections 2
and 3 and apply to water heaters manufactured from 1
st
December 2018.
1.5
If a subsequent version of this warranty is published, the terms of that warranty
and what is covered by it will apply to water heaters manufactured after the
date specified in the subsequent version.
2.
TERMS OF THE AQUAMAX WARRANTY AND EXCLUSIONS TO IT
2.1
Aquamax may reject a claim under this warranty in its sole discretion if:
a) You do not arrange for a major service to be conducted on your water
heater in the fifth year after installation, in accordance with Aquamax
’s
recommendation in the Owner’s Guide and Installation Instructions; and
b) The fault giving rise to the warranty claim would have been detected and
rectified during that major service.
2.2
The decision of whether to repair or replace a faulty component is at
Aquamax
’s sole discretion.
2.3
If you require a call out and we find that the fault is not covered by the Aquamax
warranty, you are responsible for our standard call out charge. If you wish to
have the relevant component repaired or replaced by Aquamax, that service
will be at your cost.
2.4
Where a failed component or cylinder is replaced under this warranty, the
balance of the original warranty period will remain effective. The replacement
does not carry a new Aquamax warranty.
