7URXEOHVKRRWLQJ
Problem
Potential cause
Suggested action
The power supply may not be opened
1.
Please turn on the power
The water supply may not be opened
2.
Please open the inlet water valve,or check if there is a water outage
The filter may be blocked
3.
Please replace a new filter .It has a service life of approx. half a year
4.Maybe not in the seating state
Please sit on the seat and adjust sitting position
5.Maybe the cover is closed
Please open the cover and sit on the seat
6.Maybe it is not used for more than 72 hours
Not used for more than 72 hours ,when the user operates the washing ,it will open the
self-cleaning for about 3 minutes. All the buttons are invalid during the self-cleaning
and it will return to normal after the self-cleaning
1.The washing cycle is 3mins. The nozzle will stop
spraying after 3mins ,and then go back.
This is normal and please re-press the "wash" button to start washing again
2.There may be some problems of water supply
Please check if there is a water outage
3.Maybe the seated sensor detects the user left the seat Please adjust sitting position
4.Maybe the cover is closing
Do not put down the cover when it is washing
1.The water flow rate may be set at low grades
Please increase the flow rate as per "adjusting water flow rate" of operating
instructions
2.The water supply pressure may be too low
Please check and ensure the water supply pressure is
̱
0.07Mpa
3.The filter may be blocked
Please replace a new filter .It has a service life of approx. half a year
4.The nozzle may be blocked
Please replace a new nozzle
1.The water temperature may be set at low grades
Please set the water temperature at high grade as per "adjusting temperature"of
operating instructions
2.Maybe the temperature of water supply is too low
Please set the water temperature at high grade as per "adjusting temperature"of
operating instructions,or decrease the flow rate as per "adjusting water flow rate" of
The nozzle comes out slowly
When start washing function,the nozzle will be self-
cleaning before coming out,and this will take some
This is normal
1.When start washing function,the nozzle will be self-
cleaning before coming out .When the washing is over
,also have this feature
This is normal
2.Maybe it is not used for more than 72 hours
This is normal. Not used for more than 72 hours ,when the user operates the washing
,it will open the self-cleaning for about 3 minutes
1. The power supply may not be opened
Please turn on the power
2.Maybe not in the seating state
Please sit on the seat and adjust sitting position
3.Maybe the cover is closed
Please open the cover and sit on the seat
4.Maybe it is not used for more than 72 hours
Not used for more than 72 hours ,when the user operates the washing ,it will open the
self-cleaning for about 3 minutes. All the buttons are invalid during the self-cleaning
and it will return to normal after the self-cleaning
1.The air temperature may be set at low grades
Please set the air temperature at high grade as per "adjusting temperature"of
operating instructions
2.The air heater can not work normally
Please contact local distributor
1.Maybe in the bright environment.
When the night light is set at smart mode,the night light will not work when in the bright
environment.
2.The night light function may be closed.
Please open the night light function and adjust the night light mode as per "Light
Setting" of operating instructions
1.Maybe in the dark environment.
When the night light is set at smart mode,the night light will be always on when in the
dark environment
2.Something may be covered around the knob.
Recover the obstructions around the knob
3.The night light may be set at always on mode
Please adjust the night light mode as per "Light Setting" of operating instructions
1.The nozzle goes back after washing 5 minutes.
This is normal
2.Maybe press the "stop" button
The manual cleaning will be stopped if press the knob or press the "stop" button on
the remote control.
3.Maybe the seated sensor detects that the seat is
closing
Please do not put down the seat during the manual cleaning
1.Maybe there are not batteries in the remote control
Please install the correct batteries in the remote control
2.Maybe the battery power is too low
When the battery power is too low the LED of grade will flash.Please replace the
battery
3.Maybe the code of the bidet and remote control is not
the same
Please set the code of the remote control to the correct one .See "One-On-One
Setting"
There are BEEP sounds when the
bidet is working
There is a short BEEP when you are sitting down , and a
long BEEP when you leave. Also there is a short BEEP
when the bidet has received commands.
This is normal. You can turn off the sound. See "Sound Setting"
The bidet can not work normally
Maybe there is something abnormal
Please shut off the power and turn on after one minute. If the bidet still cannot
work,please contact local distributor
The light around the knob flash
twice with constantly BEEP
The water supply temperature may be too high
Please shut off the power and water supply,stop using the product,and then contact
local distributor
The light around the knob keep
flashing
There may be something wrong with the product
Please check if the electric power and water supply are normal,cut off the power and
restart the product. If the bidet still cannot work,please contact local distributor
Low air temperature
Night light is always off
Night light is always on
The nozzle goes back automaticlly
when manual cleaning
The remote control is not
functioning
The dryer can not work
The washing can not work
The nozzle goes back suddenly
Low water flow rate
Low water temperature
The water flows out but the nozzle
do not come out
16
Summary of Contents for e
Page 1: ...Operating Instructions...
Page 5: ...Technical Drawing 4...
