SNOW JOE
®
+ SUN JOE
®
REFURBISHED GOODS WARRANTY
GENERAL CONDITIONS:
Snow Joe
®
+ Sun Joe
®
operating under Snow Joe
®
,
LLC warrants this refurbished product to the original
purchaser for 90 days against defects in material
or workmanship when used for normal residential
purposes. If a replacement part or product is needed,
it will be sent free of charge to the original purchaser
except as noted below.
The duration of this warranty applies only if the
product is put to personal use around the household.
It is the owner’s responsibility to correctly perform all
maintenance and minor adjustments explained in the
owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR
PRODUCT:
To obtain a replacement part or product, please visit
snowjoe.com/help or email us at help@snowjoe.
com for instructions. Please be sure to register your
unit beforehand to speed up this process. Certain
products may require a serial number, typically
found on the decal affixed to the housing or guard
of your product. All products require a valid proof
of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and tines
are not covered under this warranty. Wearing parts
can be purchased at snowjoe.com or by calling
1-866-SNOWJOE (1-866-766-9563).
• Batteries are covered in full for 90-days from the
date of purchase.
Snow Joe
®
+ Sun Joe
®
may from time to time change
the design of its products. Nothing contained in this
warranty shall be construed as obligating Snow Joe
®
+ Sun Joe
®
to incorporate such design changes into
previously manufactured products, nor shall such
changes be construed as an admission that previous
designs were defective.
This warranty is intended to cover product defects only.
Snow Joe
®
, LLC is not liable for indirect, incidental or
consequential damages in connection with the
use or misuse of the Snow Joe
®
+ Sun Joe
®
products covered by this warranty. This warranty
does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or
service during reasonable periods of malfunction or
non-use of this product while waiting for a replacement
part or unit under this warranty. Some states do
not allow exclusions of incidental or consequential
damages so the above exclusions may not apply in
all states. This warranty may give you specific legal
rights in your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM
to 7PM EST and Saturday and Sunday 9AM to 4PM.
You can reach us at 1-866-SNOWJOE (1 866-766-
9563), online at snowjoe.com, via email at help@
snowjoe.com or tweet us @snowjoe.
EXPORTS:
Customers who have purchased Snow Joe
®
+ Sun
Joe
®
products exported from the United States and
Canada should contact their Snow Joe
®
+ Sun Joe
®
distributor (dealer) to obtain information applicable
to your country, province or state. If for any reason,
you are not satisfied with the distributor’s service, or
if you have difficulty obtaining warranty information,
contact your Snow Joe
®
+ Sun Joe
®
seller. If in the
event your efforts are unsatisfactory, please reach out
to us directly.
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