Aquacal TropiCool TC1000 Operation Manual Download Page 26

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Chiller Not Running

1. Confirm equipment is receiving power. Is the chiller display illuminated?

If not, confirm the main breaker (located at the power supply panel) and the disconnect switch (located near
the chiller) are both turned on.

If the display still does not illuminate, it is recommended that the chiller installer or electrician confirms
chiller is receiving power.

2. Confirm correct mode is selected. See "Setting Operating Mode" on page 6.

3. Confirm thermostat is set correctly. See "Setting Thermostats" on page 6.

When cooling the water is desired, the thermostat should be set below the current water temperature.

4. If an error code is displayed, diagnose and correct the cause of the code. See "Fault Codes" on page 20.

Chiller's Tripping Breaker

1. Have an electrician confirm breakers are in good condition and properly sized for the chiller.

2. Multiple chillers installed at the same site may benefit from special automatic sequencing controllers to avoid

excessive power drops at start-up.

See "Automatic Sequencing Controller" on page 18.

3. If a fault occurs immediately when the compressor starts, a qualified technician should evaluate the system.

Chiller Won’t Shut Off

PLEASE NOTE

When chiller is set to "

OFF

", the display will show either the water temperature or

FLO

1. Confirm the chiller has reached the desired temperature set on the thermostat. The chiller will continue to run

until the set temperature is reached.

2. If the chiller is incorrectly set to

HEA

ACH

mode, the unit will not deactivate.

See "Setting Operating Mode" on page 6.

3. If the chiller is using an external controller, it may not be set correctly.

See "Operating Chiller (With an External Controller)" on page 9.

Chiller Is Running, Not Cooling (Reversing Models)

1. If the chiller is using an external controller, confirm the chiller is programmed properly to allow for cooling. See

"Operating Chiller (With an External Controller)" on page 9.

2. Confirm the chiller mode is set to

COO

operating mode.

3. Confirm the thermostat is set below the current water temperature.

4. Confirm valves are correctly positioned to cool the correct body of water (either the pool or the spa). If cooling a

spa that overflows into a pool, confirm the spa is isolated when being cooled (not flowing into the pool).

5. If an error code is displayed, determine and correct the condition causing the code. See "Fault Codes" on page

20.

6. Confirm chiller is transferring heat out of the water.

Measure the temperature of air discharge coming out of chiller's fan. If the air is between 8° to 10° warmer
than the outside ambient air, the chiller is moving heat out of the water.

7. Confirm that filter pump has a sufficient run-time. The chiller will not run (or cool the water) without water flow.

Chiller equipment will generally be set to run 24 hours a day in commercial applications.

See "Cooling

Recommendations" on page 18.

Summary of Contents for TropiCool TC1000

Page 1: ...Read this document before operating installing this product For additional product manuals and operation installation procedures please visit www AquaCal com AquaCal Operation Manual WATER CHILLER LTM0884 REV 2d ...

Page 2: ......

Page 3: ... 1 5 e User Lock Option Enable 7 1 5 f User Lock Option Disable 8 1 5 g Using Pass Code to Access Chiller 8 1 5 h Operating Chiller With an External Controller 9 2 Maintenance 10 2 1 Water Chemistry 10 2 2 Cleaning Equipment 11 2 3 Clearances 12 2 4 Irrigation and Storm Run Off 12 2 5 Water Flow Rates 13 2 6 Adjusting Water Flow Using ΔT Delta T 13 2 7 Planned Maintenance 14 2 8 Winterizing 15 3 A...

Page 4: ...and service of chiller must be performed by an authorized service center l Warranties may be voided if the equipment has been improperly installed maintained or serviced l If service is deemed necessary please see Contacting AquaCal AutoPilot Inc on page 1 SAFETY SIGNALS Throughout this document safety signals have been placed where particular attention is required DANGER Failure to heed the follo...

Page 5: ...n as Hypothermia The symptoms of Hypothermia include shivering although as hypothermia worsens shivering stops clumsiness or lack of coordination slurred speech or mumbling confusion and poor decision making drowsiness or low energy lack of concern about personal welfare progressive loss of consciousness weak pulse and slow or shallow breathing In addition persons having an adverse medical history...

Page 6: ...ower at external fuse box or the breaker box l The chiller performs a lamp test l The display reads 888 l The chiller then displays as normal See Display on page 4 1 3 Wake Up Chiller The chiller s control panel has a sleep mode This is used to prevent rain that hits the display from making unwanted setting changes To wake up the control panel tap a button on the display until it illuminates Then ...

Page 7: ...45 F 888 The control program is initializing This displays only as power is applied to the chiller CF1 Select water temperature format in either Celsius or Fahrenheit ULC Enable chiller lockout feature ELC Select pass code to lock the keyboard LOC This is a Service Entry Point not intended for use by the owner The LOC code permits service personnel to enter a factory pass code to access adjustable...

Page 8: ...the Installer Menu beyond the LOC menu may void the chiller s warranty l For further assistance please see Contacting AquaCal AutoPilot Inc on page 1 Code Description Default Value Range OFF Chiller is deactivated OFF COO Cool water to point set on thermostat ACH Set to maintain a water temperature set on the thermostat CF1 Celsius Fahrenheit Selection 1 0 Celsius 1 Fahrenheit ELC Enter Lock Code ...

Page 9: ...ode and current water temperature l Cooling Mode After fan and compressor starts the blue Cooling light will activate l Off The chiller will indicate it is deactivated The current water temperature will be displayed Cooling Mode Deactivate Chiller Heating Cooling modes only available on select equipment Confirm heat pump features before setting a mode 1 5 d Setting Thermostats Select POOL or SPA P...

Page 10: ...ler on page 3 l If LOC is briefly displayed followed by a 0 the chiller is already locked l If the user lock code has been misplaced please contact AquaCal for further assistance Hold UP and DOWN until CF1 displays Press POOL SPA button until ELC is displayed Press UP or DOWN button to change or add a numerical password Press POOL SPA button to save the password Press POOL SPA button until ULC is ...

Page 11: ...de to Access Chiller If LOC is briefly displayed when attempting to change a chiller s settings followed by a 0 the chiller is in a user lock mode A numerical pass code is required to proceed Press UP or DOWN arrow to enter pass code Press POOL SPA button to unlock NOTE l After ten seconds of inactivity the chiller s display lock will activate See Wake Up Chiller on page 3 l If the user lock code ...

Page 12: ...l or the Spa thermostat l Rapid movement between thermostats without a rest between each change can cause a missed signal by the chiller Deactivating Chiller l Go to the heat pump and set the mode to OFF See Setting Operating Mode on page 6 Please note If equipped the chiller s cooling function will be disabled when using this type of controller If the cooling function is needed the chiller must b...

Page 13: ...stalled bypass to route water away from chiller or deactivate filter pump l To avoid damage to equipment monitor and maintain chemistry within recommended levels CHEMISTRY LEVEL CHART RESIDENTIAL CHEMICAL POOLS SPAS Chlorine 1 0 3 0 ppm 3 0 5 0 ppm Bromine 2 0 6 0 ppm 2 0 6 0 ppm Cyanuric Acid 30 50 ppm 30 50 ppm pH 7 4 7 6 ppm 7 4 7 6 ppm Total Alkalinity 80 120 ppm 80 120 ppm Calcium Hardness 20...

Page 14: ... pattern to low strength only l Do not spray water directly into the interior of the chiller damage to components may result l Do not use chemicals on the display panel Cleaning 1 Wash outside cabinet using a low pressure water hose A high pressure water stream will cause damage to the aluminum fins of the chiller This damage is not covered under product warranty 2 While the chiller is still wet u...

Page 15: ...circulation is required for the chiller to operate efficiently The following diagrams show the minimum clearances required for the proper operation of the chiller l Avoid storing chemical containers near the chiller The chemicals can cause equipment damage l Avoid placing objects near or on top of the chiller This includes shrubbery and lawn furniture These objects will reduce performance and effi...

Page 16: ...re typically reduces flow rates This requires the filter to be cleaned or back washed l Keep baskets free of debris A large quantity of debris in the pump and skimmer baskets can reduce water flow l Check for improper valve settings A partially closed valve after the filter or a full open bypass around the chiller will cause insufficient water flow through the chiller l The maximum static pressure...

Page 17: ...Chart in this section b Wait for water temperatures to stabilize Then check temperature again Re adjust the valve controlling the water exiting the chiller as needed 11 Mark valves at these positions for future reference MODEL TEMPERATURE TC500 2 to 5 F TC1000 2 to 5 F Table 4 Temperature Chart PLEASE NOTE l Temperature differences are based on pool water temperatures of 69 to 75 F l For water tem...

Page 18: ...and Rodent Issues with Unit 20 Identify Environmental Conditions of Concern Run Off Sprinklers etc 21 Perform Operating Orientation As Applicable 2 8 Winterizing Failure to properly winterize the chiller as needed may result in serious equipment damage WARNING Failure to heed the following may result in injury or death l Deactivate all electrical power to chiller before performing hard freeze proc...

Page 19: ... drain out at first and then a small amount to continue to drain out over a long period 8 After chiller has fully drained partially reconnect plumbing connection unions 9 Winterizing is complete 10 When ready to use chiller again hand tighten connection unions Reconnect electrical power and set the operating mode on the chiller Activate filter pump Titanium Tube in Tube Exchanger Titanium Tube in ...

Page 20: ...ate 2 Find the model number on the data plate The first letters and numbers indicate the model type 3 The complete model number identifies the equipment s specifications Data Plate Example Model Number Example 3 2 Weights NOTE Specifications subject to change Model Type Model Number Install Weight TropiCool TC500 215 Pounds TropiCool TC1000 285 Pounds Table 5 Equipment Weight ...

Page 21: ...e system l This kit can be used to control excessive water flow through the chiller It provides automatic flow adjustments for most applications Condensation Drain Kit STK0202 l Used when condensation water flow must be directed to a specific location Automatic Sequencing Controller l An Automatic Sequencing Controller ASC provides easy control of all units from one lead unit and prevents the simu...

Page 22: ...ture Port Kit l This kit is used to install a temperature port l This port can be used to adjust water flow using Delta T The kit comes with port installation components and a temperature probe PART NUMBER Kit STK0096 ...

Page 23: ... chiller warranty FLO Indicator ISSUE Low or no water detected RESOLUTION 1 Confirm the filter pump is on 2 If a multiple speed filter pump is being used run at a higher speed to determine if the error persists Do not exceed maximum flow rate for your model 3 Confirm water is not being diverted away from the chiller l See Water Flow Rates on page 13 FS Indicator ISSUE The chiller has sensed the ev...

Page 24: ...termine if an insufficient amount of air is being supplied to the equipment 1 Check for proper fan operation If fan is not operating contact AquaCal 2 Check for obstructed air flow around the chiller See Clearances on page 12 3 Check for dirty or blocked evaporator coil See Cleaning Equipment on page 11 HP5 Indicator ISSUE The chiller has locked due to five HP high pressure faults during one call ...

Page 25: ...he OtA indicator This situation will need to be corrected before continuing 2 Rule out an incorrect reading from the water temperature sensor Verify existing water temperature with an accurate thermometer If chiller s sensor is inaccurate the water temperature sensor may require replacement 4 2 Issues and Resolutions WARNING Failure to heed the following may result in injury or death l Repairs mus...

Page 26: ...temperature set on the thermostat The chiller will continue to run until the set temperature is reached 2 If the chiller is incorrectly set to HEA or ACH mode the unit will not deactivate l See Setting Operating Mode on page 6 3 If the chiller is using an external controller it may not be set correctly l See Operating Chiller With an External Controller on page 9 Chiller Is Running Not Cooling Rev...

Page 27: ...lled into the unit and across the cold air coil 2 As heat is removed from the air moisture in the air will condense on the surface of the air coil condensation 3 Depending on the humidity level when air temperatures are below 50 F this condensate can begin to freeze Forming frost then ice What to expect l The heating of the pool or spa water continues while frost and ice develop l The chiller is d...

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