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Telephone Helpline

: 1300 225960 

Waste Tray

These appliances feature a waste tray to collect any liquid or fats that run off during cooking.
At least once a day, remove and empty the waste tray before washing with warm soapy water. Do not allow 
the tray to overfill or excess grease will run out of the overflow hole at the front of the tray.

Troubleshooting

If your Apuro appliance develops a fault, please check the following table before making a call to the 
Helpline.

WARNING: DO NOT remove the tray during or immeadiately after use as the contents 
will be hot. 

Fault

Probable Cause

Action

The unit is not working 

The unit is not switched 
on

Check the unit is plugged in correctly and 
switched on

Plug and lead are 
damaged

Call Apuro agent or qualified technician

Fuse in the plug has 
blown

Replace the plug fuse

Power supply

Check power supply

Internal wiring fault

Call Apuro agent or qualified technician

Appliance does not reach set 
temperature

Faulty thermostat

Call Apuro agent or qualified technician

Faulty element

Call Apuro agent or qualified technician

Appliance heats up but 
indicator light does not come on

Bulb has expired

Call Apuro agent or qualified technician

Power indicator light comes on 
but appliance does not heat up

Faulty element

Call Apuro agent or qualified technician

Faulty thermostat

Call Apuro agent or qualified technician

Thermostat set 
incorrectly

Check thermostat

Appliance slow to heat up

Cooking surface not 
clean

Clean cooking surface

Faulty element

Call Apuro agent or qualified technician

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