20
Error
Cause
Solution
The motor is not running
Electrical issue, error code present
Request technical assistance
The drive wheel does not turn
Problems with the brakes
Adjust the brakes; if the problem persists, request
technical assistance
Motor is blocked
Check that the wheel is properly tightened, check
that the wheel turns without starting the vehicle. If
the problem persists, request technical assistance
The motor stops while it is
running
Motor overheating
Stop the vehicle and wait for it to cool
Presence of error code
Request technical assistance
After charging it, the item does
not switch on or it switches off
after a few km
Damaged battery
Request technical assistance
The battery does not charge
or the item does not switch on
Connection problems
Request technical assistance
The battery is not connected
(models with removable battery)
Check that the power connector is connected
The battery is depleted
Charge the battery to 100%
Damaged battery
Request technical assistance
Problems with the battery charger
Replace the battery charger
Error code table
Error Code
eSR2 / eSR2 EVO
Indications
Solution
E01
Engine malfunction
Request technical assistance
E02
Control unit MOS malfunction
Request technical assistance
E03
Brake lever sensor malfunction
Request technical assistance
E04
Throttle malfunction
Request technical assistance
E05
Low voltage protection
Recharge the battery; if the problem persists,
request technical assistance
E06
Control unit signal error
Request technical assistance
E07
Protection from overvoltage
Switch off the vehicle, wait a few minutes before
restarting it if resetting occurs
E08
Controller OP malfunction
Request technical assistance
12. Troubleshooting