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RV100 Family User’s Guide
62
Chapter 6
Troubleshooting
If you have a problem with your Rushmore card and
don’t find the solution in this User’s guide, please
contact Appian Technical Support at 800-422-7369
You can also visit the technical support section of the
Appian web site at www.appian.com for the latest
product support information, additional frequently
asked questions and solutions to common installation
and usage problems.
Frequently Asked Questions
What if my system won’t boot after installing
the graphics card?
•
Make sure the graphics card is properly seated in
the PCI expansion slot.
•
Verify the slot is functioning properly by installing
the card in a different PCI expansion slot.
•
Make sure all power cables are secure and
properly connected.
•
Check your power source and verify that the
power is turned on.
•
If you are using Windows NT 4.0:
Make sure other graphics cards have
been removed from the system.
Make sure any on-board video is
disabled.
Make sure you are using Service Pack 4
or later.
What if the Windows operating system warns
that the graphics card is not configured
properly?