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Apollo Twin Hardware Manual

Chapter 1: Introduction

13

Technical Support

Universal Audio provides free customer support to all registered Apollo Twin users. Our
support specialists are available to assist you via email and telephone during our normal
business hours, which are from 9am to 5pm, Monday through Friday, Pacific Standard
Time.

Telephone

USA toll-free:

+1-877-698-2834

International:

+1-831-440-1176

Online Support

To request online support via email, click the URL below:

•

www.uaudio.com/my/support/index.php?pg=request

Alternately, visit our main support page at the URL below, then click the “Submit Sup-
port Ticket” button on the right side of the loaded page to create a help ticket.

•

www.uaudio.com/support

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Summary of Contents for Twin

Page 1: ...Apollo Twin Hardware Manual Software Version 7 4 2 Customer Service Technical Support USA Toll Free 1 877 698 2834 International 1 831 440 1176 www uaudio com Manual Version v140108 preliminary ...

Page 2: ...his is just the beginning however as the Apollo product line are the only audio interfaces that allow you to run UAD plug ins in real time tracking and monitor ing using any of our plug ins Want to monitor yourself through a Neve console channel strip while tracking bass through a Fairchild or LA 2A compressor Or how about tracking vocals through a Studer tape machine with some added Lexicon rever...

Page 3: ...tents 13 Installation Software 13 Operational Overview 14 About Realtime UAD Processing 14 Console 14 UAD Powered Plug Ins in the DAW 14 Standalone Use 15 About Apollo Twin Documentation 15 Apollo Twin Hardware Manual 15 Apollo Software Manual 15 UAD System Manual 16 UAD Plug Ins Manual 16 Direct Developer Plug Ins 16 Host DAW Documentation 16 Hyperlinks 16 Glossary 16 Support Web Pages 16 Technic...

Page 4: ...nect to Input Sources and Monitor System 19 Software Installation 20 Preparation 20 Software Updates 20 Installation Procedure 20 Registration Authorization 21 Registration Authorization Procedure 21 Setting Hardware I O Levels 23 Set Input Gains 23 Adjust Output Volumes 23 Mute Unmute Monitor Outputs 23 Chapter 3 Controls Connectors 24 Top Panel 24 Front Panel 27 Rear Panel 28 Side Panel 29 Chapt...

Page 5: ... Of Contents 5 Chapter 5 Notices 35 Important Safety Information 35 Maintenance 36 Warranty 36 Repair Service 36 FCC Compliance 37 Disclaimer 38 Trademarks 38 Copyright 38 Hardware Terms and Conditions 39 End User License Agreement 41 ...

Page 6: ...cluding their all important impedance gain stage sweet spots and component level circuit behaviors Based on unprecedented hardware software integra tion between Apollo s mic preamps and its onboard UAD plug in processing Unison lets you record through stunning emulations like the bundled UA 610 B Tube Preamp plug in Apollo Twin s smart feature set includes two class leading mic line preamps two an...

Page 7: ...tion Uncompromising analog design superior components and premium build quality Runs UAD Powered Plug Ins via Audio Units VST RTAS AAX 64 in all major DAWs All Features Audio Interface Sample rates up to 192 kHz at 24 bit word length Up 10 x 6 simultaneous input output channels Two channels of analog to digital conversion via Two balanced mic line inputs One Hi Z instrument input Six channels of d...

Page 8: ...altime Analog Classics bundle Complete UAD Powered Plug Ins library is available online Software Console application Enables tracking and or monitoring with Realtime UAD Processing Remote control of Apollo Twin features and functionality Virtual I O for routing DAW tracks through Console Two independent stereo Auxiliary busses Console Recall plug in Saves Apollo Twin configurations inside DAW sess...

Page 9: ...net connection to download software and authorize UAD plug ins Compatible VST Audio Units RTAS or AAX plug in host application software 2 gigabytes available disk space Thunderbolt cable sold separately Package Contents Apollo Twin unit AC power adapter URL card Installation Software For installation software quick start videos and other info go to www uaudio com twin start ...

Page 10: ...ocessing is a special function that is available only within Console All of Apollo Twin s analog and digital inputs can perform Realtime UAD processing simultaneously and Console inputs with or without Realtime UAD Processing can be routed into the DAW for recording Console also controls Apollo Twin s digital mixer so you can monitor Apollo Twin s inputs with or without Realtime UAD Processing wit...

Page 11: ...e installation documentation can also be downloaded from our website All manuals are in PDF format PDF files require a free PDF reader application such as Preview included with Mac OS X After software installation all documentation can be found on the startup drive at the following location Macintosh HD Applications Universal Audio Tip Documentation can also be accessed by clicking the View Docume...

Page 12: ...y plug ins are separate files that are written and provided by the plug in developers themselves The filenames for these plug ins are the same as the plug in title names Host DAW Documentation Each host DAW application has its own particular methods for configuring audio inter faces and using plug ins Refer to the host DAW s documentation for specific instructions about using audio interface and p...

Page 13: ...iness hours which are from 9am to 5pm Monday through Friday Pacific Standard Time Telephone USA toll free 1 877 698 2834 International 1 831 440 1176 Online Support To request online support via email click the URL below www uaudio com my support index php pg request Alternately visit our main support page at the URL below then click the Submit Sup port Ticket button on the right side of the loade...

Page 14: ...Getting Started Videos Helpful videos are available to assist you with installation and setup Visit the Apollo Twin start page to view the videos online www uaudio com twin start About Registration and Authorization The Apollo Twin hardware unit must be registered and authorized at my uaudio com to unlock UAD Powered Plug Ins that are bundled with the product Registration only needs to be complete...

Page 15: ...the host computer 2 Connect the included power supply to an AC outlet Apollo Twin cannot be bus powered 3 Connect the locking power supply to the rear panel of Apollo Align the two tabs on the power cable s connector to the notches on the input then rotate the barrel to prevent accidental disconnection 4 Apply power to Apollo Twin using the rear panel s power switch Important After ensuring the lo...

Page 16: ...aunch the installer The application will guide you through the pro cess If prompted to update the Apollo Twin firmware click OK then wait for confirmation that the update is complete see below for more firmware update details 3 Proceed to Registration Authorization in the next section to complete the setup process About Firmware Updates Firmware updates for the Apollo Twin hardware unit may occasi...

Page 17: ...ot connected to the Internet see Offline Authorization in the UAD System Manual Registration Authorization Procedure To register and authorize Apollo Twin follow the steps below Note Registration is not a separate procedure it s part of the initial authorization process and only occurs once 1 Launch the UAD Meter Control Panel To open the application click its icon in the Mac OS X Dock Launching t...

Page 18: ...the blue Download Authorizations button at the bottom of final registration page if file does not down load automatically The authorization file is downloaded to the disk location specified in the web browser s pref erences 5 Load the Authorization File Double click the downloaded auth uad2 file After a few moments the Authorization Status window appears and Apollo Twin is ready for use The Author...

Page 19: ...ssing the Monitor button 10 until the Monitor Selected 6 or Headphone Selected 8 indicator is lit 2 Set the volume level by carefully increasing the Level knob until the desired vol ume is reached you may need to adjust the volume of the monitor speakers 3 To set the other output volume monitor or headphone repeat steps 1 2 Mute Unmute Monitor Outputs 1 Select the Monitor outputs by pressing the M...

Page 20: ...w for control descriptions in this section Apollo Twin s top panel elements 1 Level Knob Switch The Level knob switch controls multiple functions The knob s current function is se lected with the Preamp 9 and Monitor 10 buttons Rotate clockwise to increase level of the selected function When Monitor is selected 6 press to mute unmute the monitor outputs When Preamp is selected 3 press to alter nat...

Page 21: ...l Use the Input Select button 11a to change the input type Note Hi Z input is available for channel 1 only 6 Monitor Selected Indicator When lit the Level knob 1 controls volume and muting of the monitor outputs 15 Press the Monitor button 10 to activate the monitor controls 7 Stereo Output Meters These meters display the stereo signal output levels Output levels are independent of monitor and hea...

Page 22: ...ed automatically when a mono tip sleeve plug is connected to the front panel s Hi Z Instrument jack 12 Note Hi Z input is available for channel 1 only b Low Cut Filter Enables a low cut high pass rumble filter with a cutoff frequency of 75 Hz c 48V Enables 48 volt phantom power for the mic input Phantom power is typically needed for condenser microphones Caution To avoid potential microphone damag...

Page 23: ...ect any guitar bass or other high impedance instrument here This jack automati cally overrides the channel 1 mic and line inputs Levels for the Hi Z input are set using the same method as the mic and line inputs Note This jack accepts a mono tip sleeve plug only 13 Headphone Output Connect stereo headphones here Volume is set with the Level knob 1 when Head phone 8 is selected with the Monitor but...

Page 24: ...vel knob 1 when Monitor is selected 6 with the Monitor button 10 16 Line Outputs 3 4 These phone outputs are accessed via software Console or DAW Line outputs 3 4 are used to send audio to other equipment 17 Power Supply Input The included power supply must be connected here Apollo Twin cannot be bus pow ered Rotate locking connector to prevent accidental disconnection Important After ensuring the...

Page 25: ...T or S PDIF is specified in the Interface panel of the Console Settings window 20 Thunderbolt Port Connect the Thunderbolt cable not included here A Thunderbolt connection to the host computer is required to use all Apollo Twin features and UAD Powered Plug Ins Side Panel Kensington Security Slot not shown The anti theft security slot on the side panel connects to any standard Kensington lock ...

Page 26: ...Outputs Two Analog Monitor Outputs Two one stereo pair Headphone Outputs One stereo independent mix buses ADAT Inputs via TOSLINK optical Up to eight channels S PDIF Inputs via TOSLINK optical Two channels one stereo pair Thunderbolt Port One A D D A Conversion Supported Sample Rates kHz 44 1 48 88 2 96 176 4 192 Bits Per Sample 24 Simultaneous A D conversion Two channels Simultaneous D A conversi...

Page 27: ... weighting 118 3 dB Signal to Noise Ratio A weighting 118 2 dB Total Harmonic Distortion Noise 110 dB Equivalent Input Noise 127 dB Frequency Response 20 Hz 20 kHz 0 06 dB Common Mode Rejection Ratio 75 1 dB Default Input Impedance 5 6 Kilohms variable via Unison feature verify ok Gain Range 10 dB to 65 dB Pad Attenuation switchable per input 20 dB Maximum Input Level Minimum Gain with Pad missing...

Page 28: ...alanced Frequency Response 20 Hz 20 kHz 0 03 dB Dynamic Range A weighting 115 1 dB Signal to Noise Ratio A weighting 115 dB Total Harmonic Distortion Noise 105 4 dB Channel Separation Crosstalk 117 9 dB Stereo Level Balance 0 02 dB Output Impedance 600 Ohms Output Gain Range INF to 0 dBFS verify Maximum Output Level 18 dBV Operating Reference Level 14 dBu 22 dBu selectable verify Stereo Headphones...

Page 29: ...y External AC to DC AC Connector Type missing AC Requirements 100V 240V AC 50 60 Hz DC Connector Type missing DC Requirements 12 VDC 5 verify range from apollo Maximum Power Consumption missing ENVIRONMENTAL Operating Temperature Range missing Storage Temperature Range missing missing Operating Humidity Range need MECHANICAL Dimensions Width missing Height missing Depth Chassis Only missing Depth ...

Page 30: ...AM SHARC DSP DRAM ARM PROCESSOR XLR FEMALE 1 4 1 4 TRS 1 4 TRS 1 4 TRS 1 4 TRS MIXER CLOCKING SYNC SYSTEM CONTROL ø LOW CUT ON OFF POLARITY CONTROL OPTO OUTPUT VOLUME HI Z MIC LINE SELECT OPTICAL INPUT FRONT PANEL THUNDERBOLT TM HOST INTERFACE 48V MIC IN 2 MIC PAD IN OUT 48V ON OFF INPUT GAIN 10 65 dB PAD A D XLR FEMALE LINE IN 2 PAD 1 4 TRS ø LOW CUT ON OFF POLARITY CONTROL MIC LINE SELECT DSP DS...

Page 31: ...ence receptacles and the point where they exit from the unit Never take hold of the plug or cord if your hand is wet Always grasp the plug body when connecting or discon necting it Grounding of the Plug This unit is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to ...

Page 32: ...untry Repair Service If you are having trouble with Apollo Twin the first step check all system setups con nections and software installations If that doesn t help contact our Technical Support team Customers outside the United States should contact your local distributor When calling for help please have the product serial number available and have your unit set up in front of you powered up and ...

Page 33: ...ccordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of t...

Page 34: ...1176SE Teletronix LA 2A LA 3A LA 610 LA 610MkII 2 1176 610 2 610 6176 710 Twin Finity 2192 4 710d Cambridge EQ DreamVerb Plate 140 Precision Lim iter RealVerb Pro Precision Buss Compressor Precision De Esser Precision Maximizer Satellite Satellite DUO Satellite QUAD Apollo Apollo DUO Apollo QUAD Apollo 16 Analog Ears Digital Minds and Helios are trademarks or registered trademarks of Uni versal Au...

Page 35: ...ware Device that a has been modified by anyone other than UA or a third party whom UA has authorized in writing to modify such UA Hardware Device b has been subjected to unusual physical or electrical stress excessive heat moisture misuse or abuse or c does not bear the original serial number applied to such UA Hardware Device by UA The warranty as limited by this Section 2 is hereinafter referred...

Page 36: ... Export Laws and that Customer will comply with the Export Laws Customer will not ship transfer export or re export the UA Hardware Device directly or indirectly to a any countries that are subject to US export restrictions currently including but not necessarily limited to Cuba Iran North Korea Sudan and Syria each an Embargoed Country b any end user whom Customer knows or has reason to know will...

Page 37: ... and Enabling Software in each case solely for personal use if Customer is a person or internal business purposes if Customer is an entity solely in object code form and solely in connection with no more than four 4 UAD Hardware Devices the Permitted UA Hardware Devices whether or not all some or none of such Permitted Hard ware Devices connect to a computer For purposes of this Agreement Updates ...

Page 38: ... below The foregoing licenses may not be transferred 2 Restrictions a General As between UA and Customer UA retains all right title and interest in i the Software and the Updates and Documentation related thereto together the Licensed Materials ii all Derivative Works of the Licensed Materials and components thereof and iii all Intellectual Property Rights in the items listed in i and ii subject o...

Page 39: ...s applicable as such terms may be amended by UA from time to time in its sole discretion are hereinafter referred to as the Hardware Terms Customer hereby consents to be bound by the applicable Hardware Terms in the same manner as if Customer had signed such Hardware Terms 4 Term Termination a Term This Agreement shall become effective at the time the Customer clicks the Agree button which en able...

Page 40: ...provisions of this Section 7 will survive the termination of this Agreement howsoever caused but this will not imply or create any continue right to use the Licensed Materials after such termination 8 Connection of Licensed Material to UA of Third Party Domain Privacy Policy a Connection From time to time during the Term of this Agreement Customer may wish to connect with a UA or a third party Int...

Page 41: ...e forfeited if Customer fails to comply with the terms of this Agreement 11 Notice to U S Government End Users a U S Government Licensing of Software Customer agrees that when licensing the Licensed Materials for acquisition by the U S Government or any contractor therefore Customer will license consistent with the policies set forth in 48 C F R Section 12 212 for civilian agencies and 48 C F R Se...

Page 42: ...o so in which case UA will provide Customer with a refund For warranty assistance please contact the UA Customer Support Department ii Please note that the provisions of Section 7 Limitation of Liability will continue to apply to any damage claims Customer makes in respect of its use of the Licensed Materials Nonetheless UA shall be liable for direct losses that are reasonably foreseeable in the e...

Page 43: ...rce and effect This Agreement constitutes the entire agreement between the parties with respect to the use of the Licensed Materi als and supersedes all prior or contemporaneous understandings or agreements written or oral regarding such subject matter No amendment to or modification of this Agreement will be binding unless in writing and signed by a duly authorized representative of UA Should you...

Page 44: ...Customer Service Technical Support USA Toll Free 1 877 698 2834 International 1 831 440 1176 www uaudio com ...

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