802.11a/b/g Intelligent Sequential Outdoor Wireless AP
Warranty and Support
1-3
The customer is responsible for all in-bound shipping charges to Aphelion. No
Cash on Delivery (COD) is allowed. Products sent COD will either be rejected
by Aphelion or become the property of Aphelion. Products shall be fully insured
by the customer and ship back to Taiwan. Aphelion will not be held responsible
for any packages that are lost in transit to Aphelion. The repaired or replaced
packages will be shipped to the customer via DHL Ground or any common
carrier selected by Aphelion. Return shipping charges, we will ship the product
to you freight collect. Expedited shipping is available upon request and
provided shipping charges are prepaid by the customer.
Aphelion may reject or return any product that is not packaged and shipped in
strict compliance with the foregoing requirements, or for which an RMA
number is not visible from the outside of the package. The product owner
agrees to pay Aphelion reasonable handling and return shipping charges for
any product that is not packaged and shipped in accordance with the foregoing
requirements, or that is determined by Aphelion not to be defective or
non-conforming.
What Is Not Covered:
The Limited Warranty provided herein by Aphelion
does not cover: Products that, in Aphelion judgment, have been subjected to
abuse, accident, alteration, modification, tampering, negligence, misuse, faulty
installation, lack of reasonable care, repair or service in any way that is not
contemplated in the documentation for the product, or if the model or serial
number has been altered, tampered with, defaced or removed; Initial
installation, installation and removal of the product for repair, and shipping
costs; Operational adjustments covered in the operating manual for the
product, and normal maintenance; Damage that occurs in shipment, due to act
of God, failures due to power surge, and cosmetic damage; Any hardware,
software, firmware or other products or services provided by anyone other than
Aphelion; and Products that have been purchased from inventory clearance or
liquidation sales or other sales in which Aphelion, the sellers, or the liquidators
expressly disclaim their warranty obligation pertaining to the product. While
necessary maintenance or repairs on your Product can be performed by any
company, we recommend that you use only an authorized Aphelion Service
Office. Improper or incorrectly performed maintenance or repair voids this
Limited Warranty.