Prices and Terms
All prices are subject to change without notice. The price in effect upon receipt of order will apply (prices are
protected by quotation expiration date). All prices are Ex Works Fuquay-Varina, North Carolina or point of origin.
Terms of payment are Net 30 days with established credit, or by credit card (Visa / MasterCard / American
Express) at time of order. International orders may require payment by irrevocable letter of credit or payment in
advance by wire transfer. Credit terms are discretionary and Apex Instruments reserves the right to change the
credit terms at any time. Invoices over 30 days past due are subject to 1.5% per month finance charge.
Recipient is responsible for examination of order upon delivery to ensure that there are no visible signs of
damaged, missing and/or incorrect pieces. In the event that there are missing, damaged or incorrect packages,
please retain the item(s), indicate the problem on the delivery receipt and contact us within 48 hours of your
delivery. A signed delivery receipt, without notations of missing, damaged or incorrect item(s) represents your
acceptance of the complete order in perfect condition. For any other problem with your order, please refer to our
return policy
Shipments and Delivery
Export Processing and Pricing
Terms and Conditions
Prices do not include customs and duty charges, freight, insurance; export fees, bank wire transaction fees or
additional handling fees.
Prepayment Sales
Unless otherwise instructed, shipments are scheduled in accordance with our quoted delivery lead-time and/or as
soon as possible after receipt of order. Unless otherwise instructed, shipments will be a method of transportation,
which in our judgment is most satisfactory and cost effective. Unless directed to ship freight collect on the
customer's freight account number, freight charges are prepaid and added to the invoice. Apex Instruments, Inc.
reserves the right to make partial shipments where delays beyond our control may delay order shipment.
Fuquay-Varina, NC 27526
All returned material will be subject to an operation evaluation/inspection and the customer will be notified prior to
final disposition. All returns must be shipped freight prepaid at the purchasers' expense. Returned merchandise
may be subject to a restocking fee of up to 25%.
204 Technology Park Lane
Apex Instruments, Inc.
RMA #_________
A Return Merchandise Authorization (RMA) must be obtained from Apex Instruments before returning any goods.
RMA's will only be issued for unused equipment returned in the same condition as shipped. When requesting
return authorization, please advise reason for return, date of purchase, your P.O. number and our invoice number.
Apex Instruments Inc. will work to ship prepay orders a quickly as possible after receipt of payment. Due to
scheduling and production demands shipment from Apex Instruments may be delayed up to but no longer than 10
business days after receipt of payment.
Returned Items
Contact Apex Instruments to receive the RMA. Properly label and package the component and return to:
Equipment manufactured to customer's custom specifications and special-order nonstock items are not returnable.
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APEX INSTRUMENTS, INC.