Apacer Technology Audio Steno AU824, User Manual

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Chapter 16. Troubleshooting
If you experience a problem, please check the following chart for help.
Problem Causes
Power will not turn on Power will not turn on if the battery is fully
discharged. Recharge the battery and turn the
power on again.
Power automatically turs off The power is automatically turned off when the
batter is fully discharged. Recharge the battery.
The screen will not turn on The screen may not be visible under direct
sunlight.
Check if you have selected the “Power Save”
setting.
Playing is disabled Check if the desired file has been saved in the
memory.
Check if the music file is correct or the format is
not supported.
Check if there is enough battery power.
No music or sound Check if the volume is not reduced to the 0 level.
Check that the earphones are connected well
and keep the earphones clean.
Corrupted music files may result in unplayability,
please confirm the integrity of the files. Re-
format the disk.
Connection to PC is disabled Insert the USB cable well after the power is
turned on, or plug in the player again via USB
cable.
Correctly reinstall the driver again.
Abnormal Play Time
Displayed while playing
Check if that the file is in VBR (Variable Bit Rate)
format
Actual memory capacity is
different from what is listed
on package
Small discrepancies are due to different file formats
and algorithms used by various operating systems.
Abnormal wording or file
name display
Make sure that you have selected the correct
language.
The product is hot Heat may be generated during recharging. This has
no effect on product life or functions.