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Chapter 7 Troubleshooting

Summary of Contents for nCK804a-LFS

Page 1: ...9 Installing CPU 9 Installing Retention Module 10 Installing CPU and System Fans 10 Installing CPU and System Fans 11 Installing Memory Modules 12 Connecting IDE and Floppy Cables 13 Connecting ATX Power Cables 14 Connecting Front Panel Cable 15 3 3 Other Installation for Your Reference 16 Setting CPU Voltage and Frequency 16 Connecting Serial ATA 17 Adjusting your Hard Disk Setting 18 Connecting ...

Page 2: ...Special Features and Utilities 34 RAID Redundant Array of Independent Disks 34 RAID Configuration Utility 34 Other Useful Features 35 Chapter 5 Setting BIOS 36 Introduction 36 How To Use Phoenix Award BIOS Setup Program 37 How To Enter BIOS Setup 37 Chapter 6 Installing Drivers 38 6 1 Installing Drivers 39 6 2 Installing Utilities 40 Chapter 7 Troubleshooting 41 Chapter 8 Technical Support 42 Mode...

Page 3: ...f Intel Intel Celeron Pentium II III and Pentium 4 are the registered trademarks of Intel Corporation The logos of nVidia are the registered trademarks of nVidia Corporation The logos of Microsoft Windows are the registered trademarks of Microsoft Corporation in America and other countries All the titles of the products and the trademarks mentioned in this manual are for the purpose of illustrativ...

Page 4: ...be careful when you see this mark It highlights mistakes that occur often during assembling or something you need to pay attention to Please wear a wrist strap and attach it to a metal part of the system unit before handling a component Alternatively you can also touch an object that is of ground connection or with metal surface Always unplug the power before you make any jumper setting Before you...

Page 5: ... 7 184 pin DIMMsx4 22 Sensor of System Temperature Connector 8 3300μ F Low ESR Capacitor 23 IEEE1394 Connectors X 2 9 ATA133 Connectors x 2 24 SYSFAN2 Connector 10 ATX Power Connector 25 Serial ATA II Ports x 2 for nCK804Ua LFS Serial ATA Ports x 2 for nCK804a LFS 11 4 pin 12V ATX Power Connector 26 Front Panel Connector 12 PCI Express x 16 27 USB 2 0 Connector 13 Onboard AC 97 CODEC 28 FDD Connec...

Page 6: ...grated in chipset USB 2 0 x 10 IEEE1394 Agere 1394 Control Chip Agere 1394 Control Chip Slots PCI Express PCIe x1 x 2 PCI Express x16 Graphics PCIe x16 x 1 PCI x 3 PCI Express PCIe x1 x 2 PCI Express x16 Graphics PCIe x16 x 1 PCI x 3 Back Panel I O PS 2 Keyboard x 1 PS 2 Mouse x 1 USB Port x 6 LAN Port x 1 COM Port x 2 Printer Port x 1 Speaker_Out x 1 Line_In x 1 MIC_In x 1 Rear Surround x 1 Cente...

Page 7: ...Bus IDE Drives x 2 ATA 66 100 133 Serial ATA II Ports x 4 nCK804Ua LFS RealTek AC97 CODEC 300MB s 4Mbit Flash EEPROM Serial Ports x2 Keyboard Mouse USB Ports x 10 Parallel Port PCI Express x 16 Graphics Slot Realtek LAN Chip LAN connect Component Agere IEEE 1394 FW323 IEEE 1394 Ports Winbond Super IO 4Mbit Flash EEPROM x2 32 bit PCI Slot x 3 150MB s PCI Express x 1 Slots x 2 Floppy Disk Drive ...

Page 8: ... HD CD ROM and SATA Disk etc 6 Connecting ATX Power Cable 5 Connecting Front Panel Cable 7 Installing PCI Express x 16 Graphics Cards PCI Express x 1 Cards PCI Cards 8 Installing Other Devices USB Front Audio etc 9 Connecting Back Panel Ports Keyboard Mouse etc 10 Loading Default BIOS Setting CPU Frequency 11 Installing Operating System such as Windows XP 12 Installing Drivers Utilities ...

Page 9: ...mplemented the system will be automatically power off when the temperature of CPU reached 97 degree 1 Pull up the CPU socket lever and up to 90 degree angle 2 Locate Pin 1 in the socket and look for a golden arrow on the CPU upper interface Match Pin 1 and golden arrow Then insert the CPU into the socket 3 Press down the CPU socket lever to finish CPU installation CPU socket lever Socket Pin 1 Gol...

Page 10: ... 1 To paste the adhesive side on the motherboard and the two screw holder should be relative to the hole of the screw holder 2 To alien the two side hole of the RM and screw holder of the motherboard then lock the two screws holder ...

Page 11: ...UFAN connector If you have chassis fan you can also plug it in SYSFAN1 or SYSFAN2 connector CPUFAN Connector System Connector SYSFAN2 Connector GND 12V SENSOR Note Some CPU fans do not have sensor pin so that they cannot support fan monitoring GND 12V SENSOR GND 12V SENSOR ...

Page 12: ...e which are very easy to recognize Insert the module straight down to the DIMM slot with both hands and press down firmly until the DIMM module is securely in place Note The tabs of the DIMM slot will clip to hold the DIMM in place when the DIMM touches the slot s bottom Tab Pin 1 Key ...

Page 13: ...st Pin 1 Connecting IDE and Floppy Cables Connect the 34 pin floppy cable and 40 pin 80 wire IDE cable to floppy connector and IDE connector Be careful of the pin1 orientation Wrong orientation may cause system damage FDD Connector Pin 1 ATA 66 100 133 IDE Connector IDE 1 Primary ...

Page 14: ...sure you plug them in the right direction We strongly recommend you to insert the 4 pin connector before connecting the 24 pin connector 12V 12V Ground Ground Aiming at the left side Foolproof Note Please aim the power plug at the left side of the 24 pin ATX power connector when the foolproof design faces you as shown ...

Page 15: ...ng pins If you enable Suspend Mode item in BIOS Setup the ACPI Power LED will keep flashing while the system is in suspend mode Locate the power switch cable from your ATX housing which is a 2 pin female connector from the housing front panel Plug this connector to the soft power switch connector marked SPWR ...

Page 16: ...lly FSB 200 MHz 250 MHz by 1 MHz Stepping CPU Overclocking AMD CPU CPU Core Freq CPU Clock L2 Cache Ratio Athlon 64 3000 1800MHz 200MHz 512KB 9x Athlon 64 3000 2000MHz 200MHz 512KB 10x Athlon 64 3200 2000MHz 200MHz 512KB 11x Athlon 64 3200 2200MHz 200MHz 1024KB 11x Athlon 64 3400 2200MHz 200MHz 512KB 12x Athlon 64 3400 2400MHz 200MHz 1024KB 12x Athlon 64 3700 2000MHz 200MHz 256KB 10x Note With CPU...

Page 17: ...ble Please be noted that it is a jumper free implement you don t need to set jumpers to define a master or slave disk When serial ATA hard disks are installed on serial ATA ports the one connected on Port1 SATA1 will be set as the first boot device automatically Please note that it doesn t support Hot Plug in function SATA2 0 Port3 SATA2 0 Port1 SATA2 0 Port2 SATA2 0 Port4 For nCK804Ua LFS SATA1 0...

Page 18: ...led serial ATA hard disks on your operating system after having them installed the problem may lie in the BIOS setting You can simply adjust BIOS settings to have them work properly After installing your hard disks properly you can directly go to BIOS setting screen for adjustment You may simply press Integrated Peripherals Æ IDE Function Setup to enable or disable SATA interface ...

Page 19: ...ication on motherboard The PCI Express x 16 is a bus interface targeted for high performance 3D graphic Traditionally AGP used both rising and falling edge of the 66MHz clock for 8X AGP and the data transfer rate could achieve 2 1GB s Now PCI Express x 16 is moving to higher data transfer rate which is upgraded to 8 0GB s 250MB s x 16 x 2 it s 4 0GB s per direction ...

Page 20: ...x 16 and traditional PCI slot In order to go with the step of today s and tomorrow s processors PCI Express x 1 provides higher I O bandwidth The transfer data rate could achieve 250MB s which is close to twice the traditional PCI 2 2 data transfer rate You could install any PCI Express x 1 device in the slot for your preference ...

Page 21: ...onnection user can transfer files to or from laptops notebooks PDA devices and printers This connector supports both HPSIR 115 2Kbps 2 meters and ASK IR 56Kbps Install an infrared module onto the IrDA connector and enable the infrared function from BIOS Setup UART Mode you can use this function Please make sure you connect correct orientation when plugging IrDA module Pin 1 ...

Page 22: ...nge when linking to network The left hand side LED indicates the transfer mode and will light in green when data is transferring at 100Mbps never lights while at 10Mbps but will light in orange when transferring in Gigabit s mode To enable or disable this function you may simply adjust it through BIOS To enable LAN wakeup function you have to set the Wake on PCI Card enable in the BIOS Power Manag...

Page 23: ...d provides ten USB 2 0 ports to connect USB devices such as mouse keyboard modem printer etc There are six ports on the back panel You can use proper cables to connect Front USB connector to USB modules or chassis front panel Pin 1 Pin 1 ...

Page 24: ...quire high data transferring performance such as digital camera scanner or others IEEE 1394 devices Please use appropriate cables to connect IEEE1394 devices Warning Please note that Hot Plug is not allowed on IEEE 1394 headers doing so will burn the controller IC and damage the motherboard Pin 1 Pin 1 1 2 TPA GND TPB 12V Fused SHIED GND 12V Fused TPB GND TPA IEEE 1394 Connector ...

Page 25: ...ne for RCA connector the most common one used for consumer audio products and the other for optical connector with better audio quality Same as outputs you can also connect RCA or optical audio products to input connectors on the module and have the voice or music come out from your computer However you must have a S PDIF supported speaker amplifier decoder with S PDIF digital input output to conn...

Page 26: ...w audio experience This motherboard provides 7 1 Channel ports shown as below Picture represents the standard location of all speakers in 7 1 Channel sound tracks Please connect the plug of your front speakers to the green Speaker out port rear surround speakers to orange port side surround speakers to gray port and both of the center and subwoofer speakers to black port on the back panel ...

Page 27: ...panel you ll be able to connect onboard audio to front panel through this connector By the way please remove the jumper cap from the Front Audio Connector before you connect the cable Do not remove this yellow jumper cap if your housing doesn t have an audio port on the front panel Pin1 ...

Page 28: ...onnect any midi devices or joysticks To use this function you have to have a joystick module and connect it with a game port cable to this port on the motherboard Pin1 5V JAB2 JACY GND GND JACX JAB1 5V KEY MIDI_RXD JBB2 JBCY MIDI_TXD JBCX JBB1 5V 2 1 Game Port Connector User Upgrade Optional ...

Page 29: ...29 Connecting CD_IN This connector is designed to connect CD Audio cable from CDROM or DVD drive to onboard sound ...

Page 30: ... BIOS connect this header to a sensor somewhere on the chassis So whenever the sensor is triggered by lights or by the opening of the chassis the system will beep to inform you Please be informed that this useful function only applies to advanced chassis you may purchase an extra sensor attach it on your chassis and make a good use of this function Pin 1 ...

Page 31: ...onnect with pointing devices modem or others serial devices COM2 Port To connect with pointing devices modem or others serial devices RJ 45 LAN Port To connect Ethernet for home or office use Rear SUR For rear speaker Center Subwoofer For center subwoofer speaker Side SUR For side surround speaker Speaker Out To External Speaker Earphone or Amplifier Line In Comes from the signal sources such as C...

Page 32: ...AC power 2 Remove ATX power cable from connector PWR2 3 Locate JP14 and short pins 2 3 for a few seconds 4 Return JP14 to its normal setting by shorting pin 1 pin 2 5 Connect ATX power cable back to connector PWR2 Tip When should I Clear CMOS 1 Boot fails because of overclocking 2 Forget password 3 Troubleshooting JP14 Clear CMOS Pin 1 Normal default Clear CMOS ...

Page 33: ... wake up function You can use JP28 to enable or disable this function which could resume your system from suspend mode with keyboard or mouse The factory default setting is Disable 1 2 and you may enable this function by setting the jumper to 2 3 Pin 1 Disable Default Enable 1 1 ...

Page 34: ...AID 0 1 and 1 0 functions In order to make sure your system can recognize and operate Serial ATA RAID device smoothly we have to enter RAID Configuration Utility to do some settings After finishing the BIOS setup and reboot you will see Press F10 to enter RAID setup utility about half way through the boot up Pressing F10 immediately you will later be presented with a screen as shown below You can ...

Page 35: ...ign ability of R D team AOpen boasts for its various powerful and handy features that come with our product like follows You are welcomed to visit our technical website to learn more about those features http english aopen com tw tech techinside ...

Page 36: ...dard devices such as hard disk drives serial and parallel ports AOpen s R D engineering team had optimized most BIOS settings of this motherboard However some default settings of BIOS cannot fine tune those sections that controlled by chipset Therefore this chapter is intended to guide you and help you to configure some other settings To enter BIOS setup menu press Del when POST Power On Self Test...

Page 37: ...wer on and enter the BIOS Setup Press Del during POST Power On Self Test and choose Load Setup Defaults for recommended optimal performance Key Description Page Up or Change setting to next value or increase the value Page Down or Change setting to previous value or decrease value Enter Select the item Esc In main menu Quit without saving any changes In sub menu Exit current menu to main menu Up A...

Page 38: ...lation easy and even foolproof After putting in the CD you will be prompted with AOpen welcome page and our branches information First click on the install driver ICON at left side for necessary drivers Second click on the install utility ICON at left side for preferred utilities Practically it s done But you may also browse CD contents Readme to get more information or just exit the CD installati...

Page 39: ... Installing driver page EzInstall had picked up necessary for your motherboard All you have to do is just click on the GO and no more steps afterward of all listed drivers grey checks indicate necessary drivers you cannot click them off Red checks can be disabled if you don t want to install them now Press the icon will prompt the Install Driver page You may also press Back to return to the Main p...

Page 40: ...tilities to manage your system You may find lots of fabulous utilities listed there and all you have to do is to click on the GO then it will install the utilities to your system right away without complicated steps Press the icon will prompt the Install Utilities page for your selection You may also press Back to get back to the Main page ...

Page 41: ...41 Chapter 7 Troubleshooting Chapter 7 Troubleshooting ...

Page 42: ...our understanding AOpen Technical Supporting Team Chapter 8 Technical Support Europe Email Support AOpen NL Pacific Rim http www aopen com tw tech default htm China http www aopen com cn tech default htm Germany http www aopencom de tech default htm America http usa aopen com tech default htm Japan http www aopen co jp tech default htm Europe AOpen Computer b v Tel 31 73 645 9516 Email Support AOp...

Page 43: ...ng information before you start Model Name Part Number P N Serial Number S N and Purchase Date The Part Number and Serial number are printed on bar code label You can find this bar code label on the outside packing or on component side of PCB For example Phoenix Award BIOS ERROR Message Beep Sound Message 1 short Beep System booting is normally 1 long 1 short Beep DRAM ERROR 1 long 2 short Beep Di...

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