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If there is a problem with your TV Set, please refer to the table below to determine the
symptoms, then carry out the suggested check. If this does not solve the problem,
please contact your local dealer, quoting the model number and serial number (both
found on the rear of this TV Set).
Symptoms
Picture
Sound
Checks
Snowy Picture
Noisy Sound
Aerial location, direction or
connection
Multiple
Image
Normal Sound
Aerial location,
direction or connection
Interference
Noisy Sound
Electrical appliances
Cars/Motorcycles
Fluorescent lights
Normal Picture
No Sound
Volume level
Sound mute switched on
No Picture
No Sound
This set to AV mode
Not plugged into A.C. outlet
Not switched on Picture
/Sound controls set at
minimum levels Check if in
stand-by mode
No Color
Normal Sound
Color Controls set at
minimum levels
Poor or
Distorted
Picture
Weak or
No Sound
Retune Channel (s)
Normal Picture
Weak or
Distorted
Sound
Sound reception may have
deteriorated. Setting (Sound
menu: SOUND COMP) to high
precision until reception
improves.
Some parts of the screen do not
light up
The plasma TV panel is manufactured using an extremely high
level of precision technology, however, sometimes some parts of
the screen may be missing picture elements or have luminous
spots. This is not a malfunction.
Notes:
• External surfaces of the unit may become hot during operation. But this is completely normal.
• See the label on the base of this TV Set for ratings and other information.
Troubleshooting
