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AOC AG273QCG, User Manual

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Summary of Contents for AG273QCG

Page 1: ...1 www aoc com 2018 AOC All Rights Reserved LCD Monitor User Manual AG273QCG LED backlight ...

Page 2: ...12 Windows 7 14 Hotkeys 16 OSD Key Guide Menu 17 OSD Setting 19 Game Setting 20 Luminance 21 Gsync Setting 22 Color Setup 23 Extra 24 OSD Setup 25 Audio 26 Light FX 27 LED Indicator 28 Driver 29 Monitor Driver 29 Windows 10 29 Windows 8 33 Windows 7 37 Screen 40 Troubleshoot 41 Specification 42 General Specification 42 Preset Display Modes 43 Pin Assignments 44 Plug and Play 45 Regulation 46 FCC N...

Page 3: ...48 Warranty Statement for Europe 48 Warranty Statement for Middle East and Africa MEA 50 AOC PIXEL POLICY 52 ISO 9241 307 CLASS 1 52 Warranty Statement for North South America excluding Brazil 53 EASE PROGRAME 55 ...

Page 4: ...e used as follows NOTE A NOTE indicates important information that helps you make better use of your computer system CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates the potential for bodily harm and tells you how to avoid the problem Some warnings may appear in alternate formats and may be unaccompan...

Page 5: ...ectrician install the correct outlet or use an adapter to ground the appliance safely Do not defeat the safety purpose of the grounded plug Unplug the unit during a lightning storm or when it will not be used for long periods of time This will protect the monitor from damage due to power surges Do not overload power strips and extension cords Overloading can result in fire or electric shock To ens...

Page 6: ...e monitor cabinet It could damage circuit parts causing a fire or electric shock Never spill liquids on the monitor Do not place the front of the product on the floor If you mount the monitor on a wall or shelf use a mounting kit approved by the manufacturer and follow the kit instructions Leave some space around the monitor as shown below Otherwise air circulation may be inadequate hence overheat...

Page 7: ...ut the stain instead of strong detergent which will cauterize the product cabinet When cleaning make sure no detergent is leaked into the product The cleaning cloth should not be too rough as it will scratch the screen surface Please disconnect the power cord before cleaning the product ...

Page 8: ...r plug IMMEDIATELY and contact a Service Center Make sure that the ventilating openings are not blocked by a table or curtain Do not engage the LCD monitor in severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation ...

Page 9: ... USB and Micphone cables will be provided for all countries and regions Please check with the local dealer or AOC branch office for confirmation CD Manual Warranty card Stand Screws Base Hand Screw Power Cable DP Cable HDMI Cable USB Cable Micphone Cable ...

Page 10: ...7 Setup Stand Base Please setup or remove the base following the steps as below Setup Remove ...

Page 11: ...ace of the monitor then adjust the monitor s angle to your own preference Hold the stand so you will not topple the monitor when you change the monitor s angle You are able to adjust the monitor as below 5 23 NOTE Do not adjust the viewing angle over 23 degrees in order to avoid damage ...

Page 12: ...rd with HDMI port Connect one end of the HDMI cable to the back of the monitor and connect the other end to the computer s HDMI port 3 Optional Requires a video card with DP port Connect one end of the DP cable to the back of the monitor and connect the other end to the computer s DP port 4 Turn on your monitor and computer If your monitor displays an image installation is complete If it does not ...

Page 13: ...10 Adjusting Setting Optimal Resolution Windows 10 For Windows 10 Right click START Click CONTROL PANEL Click DISPLAY ...

Page 14: ...11 Click on the Change display settings button Set the resolution SLIDE BAR to Optimal preset resolution ...

Page 15: ...12 Windows 8 For Windows 8 Right click and click All apps at the bottom right of the screen Set the View by to Category Click Appearance and Personalization ...

Page 16: ...13 Click DISPLAY Set the resolution SLIDE BAR to Optimal preset resolution ...

Page 17: ...14 Windows 7 For Windows 7 Click START Click CONTROL PANEL Click Appearance Click DISPLAY ...

Page 18: ...15 Click on the Change display settings button Set the resolution SLIDE BAR to Optimal preset resolution ...

Page 19: ...he monitor Dial Point Down When there is no OSD press Dial Point button to show hide Dial Point Game Mode Left When there is no OSD press Left key to open game mode function then press Left or Right key to select game mode FPS RTS Racing Gamer 1 Gamer 2 or Gamer 3 basing on the different game types Light FX Right When there is no OSD press Right key to active Light FX function Source Up When the O...

Page 20: ...exit OSD Enter Move Exit Enter Use Enter key to enter the next OSD level Move Use Up Down key to move OSD selection Exit Use Left key to exit OSD Enter Move Move Use Left Right Up Down Key to move OSD selection Exit Enter Select Exit Use Left key to exit OSD to previous OSD level Enter Use Right key to enter next OSD level Select Use Up Down key to move OSD selection Enter Select Enter Use Enter k...

Page 21: ...18 Enter Select Select Use Up Down key to adjust OSD setting Enter Select Enter Use Enter key to exit OSD to previous OSD level Select Use Left Right key to adjust OSD setting ...

Page 22: ...xtras Light FX Audio GsyncSetting Color Setup 1 Press the MENU button to activate the OSD window 2 Follow Key Guide to move or select adjust OSD settings 3 OSD Lock Unlock Function To lock or unlock the OSD press and hold the Down button for 10s while OSD function is not active Notes If the product has only one signal input the item of Input Select is disable to adjust ...

Page 23: ...mart image game Shadow Control 0 3 Shadow Control Default is 0 then end user can adjust from 0 to 3 or 0 to increase contrast for clear picture 1 If picture is too dark to be saw the detail clearly adjusting from 0 to 3 for clear picture 2 If picture is too white to be saw the detail clearly adjusting from 3 to 0 for clear picture Game Color 0 200 Game Color will provide 0 200 level for adjusting ...

Page 24: ...ter Move Luminance Brightness Gamma 80 Gamma1 50 Contrast Contrast 0 100 Contrast from Digital register Brightness 0 100 Backlight Adjustment Gamma Gamma1 Adjust to Gamma 1 Gamma2 Adjust to Gamma 2 Gamma3 Adjust to Gamma 3 ...

Page 25: ... off button or the PC puts the monitor to sleep USB Charge on off USB charge On Off ULMB on off Return ULMB capability for the timing associated with the timing index ULMB Pulse Width 10 100 ULMB PWM setting OverClock panel supports overclocking Note With Nvida Ultra Low Motion Blur ULMB technology objects in motion look sharper than they do during standard operation even at high refresh rates suc...

Page 26: ...se blue light wave by controlling color temperature Color Temp Warm Recall Warm Color Temperature from EEPROM Normal Recall Normal Color Temperature from EEPROM Cool Recall Cool Color Temperature from EEPROM sRGB Recall SRGB Color Temperature from EEPROM User Red Red Gain from Digital register Green Green Gain Digital register Blue Blue Gain from Digital register ...

Page 27: ...24 Extra Exit Enter Move Extra Reset Resolution 0 x 0 V Frequency 0 Hz Mode Normal DP Input Select Input Select HDMI DP Select Input Signal Source Reset Reset the menu to default ...

Page 28: ...h Language Language Select the OSD language Timeout 5 120 Adjust the OSD Timeout H Position 0 100 Adjust the horizontal position of OSD V Position 0 100 Adjust the vertical position of OSD Transparence 0 100 Adjust the transparence of OSD Break Reminder on off Break reminder if the user continuously work for more than 1hrs ...

Page 29: ...26 Audio Enter Move Exit Audio DTS Sound Off 70 Volume Volume 0 100 Adjust volume setting DTS Sound on off DTS On Off ...

Page 30: ...Simple Shift Gradient Shift Simple filling 1 way filling 2 way filling Breathing Motion Point Zoom Discolor Water Wave Flashing Demo Select Light FX Mode Pattern Red Green Blue Rainbow User Define Select Light FX Pattern Foreground R 0 100 User can adjust Light FX foreground color when Pattern setting to user define Foreground G Foreground B Background R 0 100 User can adjust Light FX background c...

Page 31: ...28 LED Indicator Status LED Color Full Power Mode Red Active off Mode Orange ...

Page 32: ...29 Driver Monitor Driver Windows 10 Start Windows 10 Right click START Click Control Panel Click on the Display icon ...

Page 33: ...30 Click on the Change display settings button Click the AdvancedSettings button ...

Page 34: ...tor tab and then click the Properties button Click the Driver tab Open the Update Driver Software Generic PnP Monitor window by clicking on Update Driver and then click the Browse my computer for driver software button ...

Page 35: ...the drive letter designator for the CD ROM drive Select the xxx inf file and click the Open button Click the OK button Select your monitor model and click the Next button The files will be copied from the CD to your hard disk drive Close all open windows and remove the CD Restart the system The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles ...

Page 36: ...33 Windows 8 Start Windows 8 Right click and click All apps at the bottom right of the screen Click on the Control Panel icon Set the View by to Large icons or Small icons ...

Page 37: ...34 Click on the Display icon Click on the Change display settings button Click the Advanced Settings button ...

Page 38: ...tor tab and then click the Properties button Click the Driver tab Open the Update Driver Software Generic PnP Monitor window by clicking on Update Driver and then click the Browse my computer for driver software button ...

Page 39: ...the drive letter designator for the CD ROM drive Select the xxx inf file and click the Open button Click the OK button Select your monitor model and click the Next button The files will be copied from the CD to your hard disk drive Close all open windows and remove the CD Restart the system The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles ...

Page 40: ...37 Windows 7 Start Windows 7 Click on the Start button and then click on Control Panel Click on the Display icon Click on the Change display settings button ...

Page 41: ...38 Click the Advanced Settings button Click the Monitor tab and then click the Properties button Click the Driver tab ...

Page 42: ...ton and navigate to the following directory X Driver module name where X is the drive letter designator for the CD ROM drive Select the xxx inf file and click the Open button Click the OK button Select your monitor model and click the Next button The files will be copied from the CD to your hard disk drive Close all open windows and remove the CD Restart the system The system will automatically se...

Page 43: ...erent panels and each panel displays a different window You only need to drag the window to a corresponding panel when you want to access it It supports multiple monitor display to make your task easier Please follow the installation software to install it The software Supported operating systems Windows 10 Windows 8 Windows 7 ...

Page 44: ...ed Picture Is Fuzzy Has Ghosting Shadowing Problem Adjust the Contrast and Brightness Controls Press to auto adjust Make sure you are not using an extension cable or switch box We recommend plugging the monitor directly to the video card output connector on the back Picture Bounces Flickers Or Wave Pattern Appears In The Picture Move electrical devices that may cause electrical interference as far...

Page 45: ...solution 2560x1440 60Hz Max resolution 2560x1440 60Hz HDMI1 4 2560x1440 165Hz DP1 2 Plug Play VESA DDC2B CI Input Connector HDMI DP Microphone In Input Video Signal TMDS Output Connector Earphone out Power Source 100 240V 1 5A 50 60Hz Power Consumption Typical Brightness 90 Contrast 50 45W Max brightness 100 contrast 100 92W Power saving 0 5W Off timer 0 24 hrs Physical Characteristics Connector T...

Page 46: ...0 VIC 19 68 37 500 50 000 HDMI HDTV 720P 60Hz 1280x720 VIC4 69 44 955 59 940 HDMI FHD 1080P 50Hz for Digital only VIC 31 75 56 250 50 000 HDMI FHD 1920 1080 60Hz CVT16 9 R VIC 16 76 67 500 60 000 HDMI QHD 2560 1440 60Hz CVT16 9 R 88 787 59 951 HDMI DP QHD 2560x1440 85Hz NVIDIA G Sync 127 390 84 983 DP QHD 2560x1440 100Hz NVIDIA G Sync 150 919 99 946 DP QHD 2560x1440 120Hz NVIDIA G Sync 182 996 119...

Page 47: ...12 TMDS Clock 5 TMDS Data 1Shield 13 CEC 6 TMDS Data 1 14 Reserved N C on device 7 TMDS Data 0 15 SCL 8 TMDS Data 0 Shield 16 SDA 20 Pin Color Display Signal Cable Pin No Signal Name Pin No Signal Name 1 ML_Lane 3 n 11 GND 2 GND 12 ML_Lane 0 p 3 ML_Lane 3 p 13 CONFIG1 4 ML_Lane 2 n 14 CONFIG2 5 GND 15 AUX_CH p 6 ML_Lane 2 p 16 GND 7 ML_Lane 1 n 17 AUX_CH n 8 GND 18 Hot Plug Detect 9 ML_Lane 1 p 19...

Page 48: ...sed communicate additional information about its display capabilities The DDC2B is a bi directional data channel based on the I2C protocol The host can request EDID information over the DDC2B channel For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together are registered trademarks and DTS Sound is a trademark of DTS ...

Page 49: ...owing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this d...

Page 50: ...hat protects human health and the environment For more information about E waste please visit http www aocindia com ewaste php and to know where you can drop off your waste equipment for recycling in India please contact on below given contact details Helpline number 080 6788 6788 080 3323 1313 Monday to Saturday 10 a m to 6 p m Centralized E waste collection center Address TPV Technology India Pr...

Page 51: ...European Union If the LCD Monitor is not available for collection when the currier attends you will be charged a collection fee This limited warranty does not cover any losses or damages that occur as a result of Damages during transport due to improper packaging Improper installation or maintenance other then in accordance with AOC s user manual Misuse Neglect Any cause other than ordinary commer...

Page 52: ...OSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM COUNTRY TO COUNTRY THIS LIMITED WARRANTY IS ONLY VALID FOR PROD...

Page 53: ... contact your AOC authorized dealer or refer to the service and support section on AOC s website for the warranty instructions in your country Egypt http aocmonitorap com egypt_eng CIS Central Asia http aocmonitorap com ciscentral Middle East http aocmonitorap com middleeast South Africa http aocmonitorap com southafrica Saudi Arabia http aocmonitorap com saudiarabia Please ensure you provide a da...

Page 54: ... ORIGINAL DATE OF CONSUMER PURCHASE NO WARRANTIES EITHER EXPRESSED OR IMPLIED APPLY AFTER THIS PERIOD AOC INTERNATIONAL EUROPE B V OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED HERE AOC INTERNATIONAL EUROPE B V LIABILITY WHETHER BASED ON CONTRACT TORT WARRANTY STRICT LIABILITY OR OTHER THEORY SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS...

Page 55: ... acceptable defect levels for each type In order to qualify for repair or replacement under warranty the number of pixel defects on a TFT monitor panel must exceed these acceptable levels Pixels and Sub Pixel Definition A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue When all sub pixels of pixel are lit the three colored sub pixel together app...

Page 56: ...tallation or maintenance Misuse Neglect Any cause other than ordinary commercial or industrial application Adjustment by non authorized source Repair modification or installation of options or parts by anyone other than an EPI Authorized Service Center Improper environment Excessive or inadequate heating or air conditioning or electrical power failures surges or other irregularities This three yea...

Page 57: ...ort warranty DOMINICAN REPUBLIC http do aoc com support warranty ECUADOR http ec aoc com support warranty EL SALVADOR http sv aoc com support warranty GUATEMALA http gt aoc com support warranty HONDURAS http hn aoc com support warranty NICARAGUA http ni aoc com support warranty PANAMA http pa aoc com support warranty PARAGUAY http py aoc com support warranty PERU http pe aoc com support warranty U...

Page 58: ...ue a UPS Call Tag to pick up the defective unit Step 6 Please review the following chart to see your EASE program qualifications WARRANTY PERIOD COVERAGE AT NO CHARGE CUSTOMER CHARGES Within the first three months of purchase Covered by EASE New AOC monitor Call tag dispatched and return freightcharges via UPS None Between 4 months 1 Year All Parts Labor Including CRT Tube LCD Panel UPS Return Fre...

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