FAQ
Q : No image or audio output on display ?
A:
1. Please check if display is in standby mode;
2. Please check the correct HDMI input is selected on the display
3. Please check that the “LINK” LED on RX side remains on. If the LED is
flashing, this means RX is not receiving signal from the main splitter unit.
4. Please check whether signal indicator LED on the splitter is blue, Red LED
means no input signal is being received.
5. Please check input resolution of the source device. This splitter/extender set
does not support 4K/UHD resolutions
Q : Image unstable ?
A:
1. Press the “LENGTH”or“RESET”button on the splitter to re-identify the signal;
2. Try un-plugging the RJ45 connections and re-insert.
Q : Only partial ports have output ?
A :
1. Please check the CAT cable or HDMI cable are connected correctly;
2. Press the “LENGTH”or“RESET”button on the transmitter to re-identify the
signal;
3. Try un-plugging the RJ45 connections and re-insert.
Q : IR control is not working
A :
1. Are the IR TX & RX sensors in the correct ports?
2. Check the position of the IR TX sensor on the source device. Try alternative
positions
3. Check to make sure the RX sensor is not ‘blinded’ by lighting or is obscured
by decorations in the remote location.
