2019.10.25
TP, rev13
Side
4
af
4
The Smart Connect Mini must not be installed more than 2 meters above ground. Do not use
another power supply than the one provided with the Smart Connect Mini. Use of any other
power supply could damage the product or make it operate in an unforeseen manner.
Troubleshooting
•
If the Smart Connect Mini
shows a red light, it can’t connect to the backend system.
Check that the device has been created in Smart Device Tool or relocate to a position
with better cellular coverage.
•
If there are problems installing one or more Smart Eye Mini sensors, investigate using
Smart Device Tool which sensors did not connect: Either relocate them or adjust the
installation by adding an extra sensor to solve the problem.
•
If the Smart Eye Mini still does not install, try to factory reset the unit by pressing and
holding the button and await red, green and yellow flashes. Afterwards, you can try to
install the sensor again
