800 Cottageview Dr. Suite 211 Traverse City, MI 49684 Toll Free: 800-819-0095 Fax: 231-933-0091 [email protected]
Last Updated 01/02/09 EHS
any changes done to those inventory items from #3 will be completely overwritten with the values
from #6.
•
Each Scan batch must be double checked, and titles added or corrected as necessary. Once
each Scan batch has been checked, it should be posted. This adds the physical counts to the
master record in the “CountQty” column and changes each the batch status to Update. (Updates
relate to the PI master record much as Shipments do in Receiving to their master PO.) Once
you have posted all the scanned batches you can then manually make any last minute
adjustments in the Master PI record (Open Status record) and move the whole PI to completion
by adjusting the inventory on hands.
•
You can note the name of the store section or shelving unit for the batch being downloaded.
When in the Master PI record, just before doing the Get Data command, fill in the detail in the
“Update Note” field. When you download the scanner that note will be copied to the batch record,
where it is not editable. You may need to delete the contents of the Update Note field on the
Master PI record before downloading a new batch.
•
When connecting the scanner to the cable, make sure you have the cable firmly seated. For
proper download, always connect the collector to the cable first before selecting “Get Download”.
•
DO NOT leave any scanner connected to the cable after the download in completed because it
drains the batteries. If you have problem downloading a batch from any scanner, disconnect the
scanner, close out of anthology, wait one minute and try again.
•
To scan a barcode with the scanner, just press the large button marked with a (+) sign. A green
light should appear along with the red laser light. An audible beep will be heard with a successful
scan.
•
If you make a mistake, like doing a double scan, you can delete the last scanned item. Press the
small button marked with a (-) and rescan the item. A beep will sound and the scanner will flash
yellow.
•
Be sure to scan the correct barcode. Many books have two different barcodes printed on them.
The correct one to scan for books is called an EAN13 barcode which starts with 978. Please
read the help system section entitled Special Topics | Understanding Barcodes. To avoid
heartburn, all staff assisting with the PI must know to scan the appropriate barcode.
•
Once you have gotten the scanner and base working in the training, DO NOT install any new
software, printers, hardware, etc. until the entire PI has completed. In some cases installing a
new printer disables the serial port the scanner bases use.
•
DO NOT pull scanner from base too fast when it is downloading the cable as soon as titles are
downloaded to the PI screen. Wait till it stops flashing and beeping. If the scanner is pulled too
soon, the scanner is not emptied and you may lose data collected.
•
If you have hit the limit the scanner will emit to higher pitched beeps along with red flashes, but
no laser light will appear. You can hit the (-) to scan the last item to remove it from the scanner.
Continue to scan past the warming beep can cause serious problems such as the inability to
download that batch and subsequent batches. This is one of the most common mistake stores
make and will lead to lost time!
•
If you attempt to “Get Data From Scanner” and get a message of “Cannot connect CS1504 to
serial port” or “No Data to Download” the cable may have gotten dislodged from the scanner or
the computer. Double check the cable connections before attempting again. It is important to
connect to the exact same USB port as before or the driver will have to be reinstalled.
•
If you attempt to “Get Data From Scanner” and get a message of “No Serial Ports found” or “No
Data to download” after checking all connections. Don’t force another upload and don’t panic.
o
1. You should shut down the entire system and wait for 5 minutes before turning it back
on. Start Anthology and do a Rebuild Keywords, Reindex and a Quickbackup.