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Customer Service

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the Device under strong sunshine or too wet 

environment.

The suitable temperature for HomeBase 2 and 

accessories is -10°C-45°C.

The suitable temperature for eufyCam 2C and 

accessories is -20°C-50°C.

When charging, please place the device in an 

environment that has a normal room 

temperature and good ventilation. 

It is recommended to charge the device in an 

environment with a temperature that ranges 

from 5°C~25°C. 

Please ensure to use only the charger offered 

by the manufacturer. Using unauthorized 

charger may cause danger and violate the 

authorization of the device and the guarantee 

article.

This charger is for indoor use only

The charger type is ASSA67W-120200, output 

voltage/current is 12Vdc/2A. The plug 

considered as disconnect device of adapter. RF 

exposure information: The Maximum 

Permissible Exposure (MPE) level has been 

calculated based on a distance of d=20 cm 

between the device and the human body. To 

maintain compliance with RF exposure 

requirement, use product that maintain a 20cm 

distance between the device and human body. 

CAUTION RISK OF EXPLOSION IF 

BATTERY IS REPLACED BY AN INCORRECT 

TYPE. DISPOSE OF USED BATTERIES 

ACCORDING TO THE INSTRUCTIONS. 

Wi-Fi Operating Frequency 

Range:2412~2472MHz ; Wi-Fi Max Output 

Power:19dBm

SUB-1G Frequency range:866~866.8MHz; 

SUB-1G Output Power:12.4dBm

The following importer is the responsible party 

(contact for EU matters only)

Importer:Anker Technology (UK) Ltd

Importer Address:Suite B, Fairgate House, 205 

Kings Road, Tyseley, Birmingham, B11 2AA, 

United Kingdom

Customer Service

Warranty

12-month limited warranty

Call Us

United States         +1 (800) 988 7973         Mon-Fri 9AM-5PM (PT)

United Kingdom    +44 (0) 1604 936 200     Mon-Fri 6AM-11AM (GMT)

Germany              +49 (0) 69 9579 7960     Mon-Fri 6:00-11:00

Email Us

Customer Support: [email protected]

@eufyOfficial

@eufyOfficial

@eufyOfficial

            This product is designed and 

manufactured with high quality materials and 

components, which can be recycled and reused.        

             This symbol means the product must 

not be discarded as household waste, and 

should be delivered to an appropriate 

collection facility for recycling. Proper disposal 

and recycling helps protect natural resources, 

human health and the environment. For more 

information on disposal and recycling of this 

product, contact your local municipality, disposal 

service, or the shop where you bought this 

product.

This device complies with Industry Canada 

licence-exempt RSS standard(s). Operation is 

subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, 

including interference that may cause undesired 

operation of the device."

Le présent appareil est conforme aux CNR 

d'Industrie Canada applicables aux appareils 

radio exempts de licence. L'exploitation est 

autorisée aux deux conditions suivantes:

(1) l'appareil nedoit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout 

brouillage radioélectrique subi, même si le 

brouillage est susceptible d'en compromettre le 

fonctionnement."

This Class B digital apparatus complies with 

Canadian ICES-003. 

Cet appareil numérique de la classe B est 

conforme à la norme NMB-003 du Canada. 

IC RF Statement:

When using the product, maintain a distance of 

20cm from the body to ensure compliance 

with RF exposure requirements.

Lors de l'utilisation du produit, maintenez une 

distance de 20 cm du corps afin de vous 

conformer aux exigences en matière 

d'exposition RF.

Anker Innovations Limited. 

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

Summary of Contents for EUFY EUFYCAM 2C

Page 1: ...Logo are trademarks of Anker Innovations Limited registered in the United States and other countries All other trademarks are the property of their respective owners 51005001739 V01 QUICK START GUIDE...

Page 2: ...Product Overview TABLE OF CONTENTS 01 02 03 04 05 07 10 Connecting the HomeBase 2 Charging eufyCam 2C Settings Up the System Mounting the Camera Getting Started Safety Statement...

Page 3: ...tity and accessories vary by bundle package 2 HomeBase 2 power adapter varies by region 01 02 HomeBase 2 eufyCam 2C PRODUCT OVERVIEW 1 Status LED 2 Speaker 3 Power port 4 USB port 5 Ethernet port 6 SY...

Page 4: ...when HomeBase 2 is ready for setup Connecting the HomeBase 2 to the Internet Getting the App and Setting up the System CONNECTING THE HOMEBASE 2 03 03 04 Download the Eufy Security app from the App St...

Page 5: ...e the camera as close to the HomeBase 2 as possible if the wireless signal strength is poor Hang eufyCam 2C 7 10 ft 2 3 m above the ground This height maximizes the detection range of the motion senso...

Page 6: ...a Mounting the camera 07 08 3 Firmly screw the base of the mounting bracket onto the wall Fasten the ball knob of the bracket to the base of the bracket 4 Tighten eufyCam 2C to the mounting bracket an...

Page 7: ...between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician...

Page 8: ...1604 936 200 Mon Fri 6AM 11AM GMT Germany 49 0 69 9579 7960 Mon Fri 6 00 11 00 Email Us Customer Support support eufylife com eufyOfficial eufyOfficial eufyOfficial This product is designed and manuf...

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