English
14
Trouble shooting
Problem
Possible Cause
Solution
The Air Fryer does not work
1. The appliance is not plugged in.
2. You have not turned the unit on by
setting the preparation time temperature.
1. Plug power cord into wall socket.
2. Set the temperature and time check that door
is closed.
Food not cooked
1. The baking cage is overloaded.
2. The temperature is set too low.
1. Use smaller batches for more even frying.
2. Raise temperature and continue cooking.
Food is not fried evenly
1. Some foods need to be turned during
the cooking process.
1. Turn the foods during the cooking process
White smoke coming from unit
1. Oil is being used.
2. Accessories have excess grease
residue from previous cooking.
1. Wipe down to remove excess oil.
2. Clean the baking cage after each use.
French fries are not fried evenly
1. Wrong type of potato being used.
2. Potatoes not blanched properly during
preparation
1. Use fresh potatoes
2. Use cut sticks and pat dry to remove excess
starch.
Fries are not crispy
1. Raw fries have too much water.
1. Dry potato sticks properly before misting oil.
Cut sticks smaller, add a bit more oil and blanch
cut potatoes.
E1
Broken circuit of the thermal sensor
Call Customer Service
E2
Short circuit the thermal sensor
Call customer service
